Taylors Lettings Reviews 

Thus far we are very happy with the care and attention that Natalie from TaylorsCountrywide Oxford has provided. When faced in taking over the Agency of a flat with sever mould problems, which has been ignored for months by the previous Agency- Natalie jumped in to move things forward with the landlord and get things fixed. The problems are not fixed as of yet- so I am hopeful, but cautious in waiting for the problems to be fixed. She has been kind, attentive and understanding as we have worked with her. We are so very thankful to have an Agent who seems to care to take care of us at the renters and the landlord.

The worse company ever expecially that one in Watford. They are absolutely useless and careless. They rent my property to a single mother who knows the trick to obtain everything free in this Country. The estate agent did the tenants game. I was not an expert in this field, because, was the first time rending my house and they took advantage of me. As estate agent should have done the best for me to protect me from scams instead they did not do anything to protect me but they only interest was money. I realised that Taylors Watford are useless puppets. The contract with the "lovely tenants" ended in November 2023 and they are still in my house. The management is going through the court to get them out. Thanks to God I rent the house with the full management and paid the insurance otherwise I would not get any payment and this would have been a disaster for me. I rent my only house, the one I was living in for a valid reason, not because of being greedy but because I needed an extra income and since December I did not receive anything into my account, though, the management send me an email that they would meet the cost of the rental. The council is also chasing me for the council tax, which obviously, I am not going to pay as I am not living in the property. Look at what a problem this agency is giving to the landlords! ! I am just disgusted of the fact that the agency should guide and protect the landlord, instead it looks like to me they only protected the tenants. I would not be surprised if the tenants tipped the agency to scam me. I will update the full story when everything ends and I will get possession of my only living place

Very good service, very good company, strongly recommend renting a property with them!

Taylors Stevenage made my life easier, I got really fast response on the letting progress and moved in a couple of days. Thanks

I had a nightmare experience with Taylors Lettings Bradley Stroke branch the past 7 months.
Taylors letting agents - Daniel Roberts haven’t bare his responsibility to discuss with my tenants about the moving out date and procedure, finally the tenants return us a poor condition property to us even we did an inventory report at the beginning which presented was totally clean and tidy. In the process, we show all the photos evidence but Taylors don’t deal with this, just ask us to communicate with the tenants by ourselves, finally we can’t come up a result. I have a question why I have to pay money to do that inventory report at the beginning ???
So the tenants rised a dispute to MyDeposit (is a private company, not under government deposit system). We submitted all the photos evidence and the invoices which paid money to cleaning company resume the property clean. Taylors - Paul Maxshall (Deposit manager) said that will need about 3th month time for the result and I will get an email from MyDeposit of the result and I can say of the results. But finally I got no summary report even nor email from MyDeposit of the deposit issue. In between actually I was very hard can reached Paul and his team on phone and his reply email… so they just ignored me and the file closed by silence. So I tried to communicate with MyDeposit but unfortunately again, Taylors signed in itself as the registered person even I the landlord, I can’t ask the details and process of the issue. MyDeposit told me to ask Taylors to put me into but Taylors just keep ignored! I felt really frustrated, it was wasting my time to follow the case with no way and extremely bad experience to deal with Taylors and I can’t even get back the claim money I should have.

Taylors Bradley Stoke is not responsible and a liar!!!

Absolutely useless and infuriating - they feed you empty promises and lies constantly saying they have done what you asked and then you realise they actually never did - over and over again rinse and repeat - they will NEVER respond to your issues with the house you rented unless it is an emergency that will damage the house never mind that it is a risk to your health unless you literally ring them up every day multiple times for 2 whole infuriating months and then eventually maybe they will do something after you say you will put in a formal complaint but not after they tried to gaslight you first saying nothing is wrong

The Aylesbury branch handled a single inquiry. They decided this was enough to add me to mailing lists and bombard me with spam. They have zero understanding of GDPR. Customers must opt-in for mailings. I never opted in. Their unsubscribe fails. The sending e-mail is not monitored either, so it is impossible to unsubscribe.

I blame Countrywide - their owners, for inadequate oversight of their subsidiaries. Interestingly Countrywide fails to publish any public privacy policy. All major companies do so and include a clear e-mail where users can send in privacy concerns. This speaks volumes.

Unless this gets sorted immediately I shall report them to the ICO where they may be subject to fines of up to 4% global revenues.

We were looking for a rental property in the Oxford area, as we were moving from Norfolk after selling our house so we got used to the area before we buy. We did not realise how brutal the rental market is, other estate agents tried to get us into pushing up our offers to play us off against other potential renters but Taylors were the opposite, they were very professional at all times, took the stress out finding a house and at all times very helpful. Couldn't recommend them highly enough

I am delighted to express my utmost satisfaction with the exceptional service provided by Derren Cullum, the Marketing Manager at Taylors Bedford Branch. From the moment I engaged with Derren, his friendly demeanour immediately put me at ease, creating a positive and welcoming atmosphere. Derren's extensive knowledge was evident as he effortlessly provided all the information I required, demonstrating a profound understanding of the real estate market and its intricacies.

What truly set Derren apart was his genuine commitment to ensuring I had a clear insight into how to proceed with my property-related decisions. His insightful guidance and valuable suggestions have been instrumental in shaping my approach, and I feel confident moving forward, thanks to his expert advice.

Derren Cullum's professionalism, coupled with his amiable nature, made the entire experience productive and enjoyable. I am genuinely grateful for the outstanding assistance I received from Derren and would wholeheartedly recommend him to anyone seeking a knowledgeable and personable expert in the realm of real estate marketing. Taylors Bedford Branch is fortunate to have such an exemplary individual leading their marketing efforts.

I deeply regret not reviewing this agent before signing with them. There has been very little demonstration of care and consideration, especially towards the tenants. Despite moving into a home with clear issues such as faulty appliances, mold, and a non-functional boiler, the agent claimed helplessness and instructed me to resolve these concerns by reading the online manual myself. This lack of responsiveness and accountability has left me feeling utterly disappointed with the overall service provided. prospective tenants, beware.

I really enjoyed my experience working with Taylors! Sean and Joanna helped with all questions of interest and my daughter and I found a very comfortable home for ourselves. I recommend it🙌
Best regards, Oleksandra

Where do I start? I rented an apartment from the Bedminster branch, and it was an unbelievably awful experience from beginning to end. They lied about the opening inventory, there was no hot water or heating for most of the tenancy period (and they literally couldn't even be bothered to reply, let alone sort the problems out), they lied about damage caused when I left (which I did not cause), and now they refuse to communicate with me regarding the return of my deposit. Needless to say they are also withholding my deposit with no legitimate reason whatsoever. It would be really difficult to find a worse company to deal with. They treated me shockingly badly, lied through their teeth, and are trying to steal my deposit. Just awful. Avoid at all costs. UPDATE: 3 months later, I opened a dispute with Taylors via MyDeposits and submitted my honest evidence to counteract their lies and today received the deposit refund in full. Keep evidence of everything Taylors tell you (they WILL lie later on), take photos of everything, take videos of everything..... eventually, you will get your money back from these rogues (as long as you are being honest).

Dreadful experience of using them for a rental. They dont care for the Landlord and so avoid this company at all cost.

Jack from Taylors Lettings was very kind and accommodating with scheduling my viewing. A last minute commitment came up but he kindly offered to do a WhatsApp viewing instead. Communication has been excellent

*****Avoid****_0 star
I rented a flat from Taylor’s for my daughter in Bicester for 8 months. The service I received was appalling. Firstly to speak to anyone at the branch is almost impossible. Calls are never answered, and if you are lucky you may have your call answered after several attempts to contact them.When you query something you are promised a call back which never happens. I have currently been waiting for a deposit refund and still waiting when the flat has been checked over more then 3 weeks ago and I have been told £100 will be deducted from my deposit for cleaning although it was left in a better state than when I became a tenant at the property.Avoid at all costs as I am sure there are other agents out there who are more thorough. Save yourself the stress!!! No response from Northampton office no response on sent emails and the phone calls just goes on messaging service left 100 voicemail and email still no response bloody jokers..I will be raising a complaint soon as I am back on the UK..

if you are to vacate their properties, make sure you contact them at least two months in advance and NOT 30 days notice. If yo do not cancel within a certain time frame your 30 days notice to vacate the property will not be valid.

I came across Taylors Lettings (Northampton) when I noticed they advertised and let a similar property to ours across the road from where we lived. I called and spoke to the Lettings Manager - Olivia. We found Olivia to be incredibly proactive and conscientious taking into consideration our needs and circumstances att the time.

I am not normally one to go to corporates as I like supporting smaller businesses but we have to say, Olivia made letting our property a breeze and stress free. She has great experience in what she does and handled our questions in a timely manner.

I would not hesitate recomending Olivia as she did a wonderful job for us.

Thanks again!

Taylors Lettings Bedminster

I was new to the world of renting, which was especially difficult in the city of Bristol. The team at Taylors was very understanding, friendly, and genuine in helping me find the most suitable properties for my needs.

I really need to comment Lauryn, Taylor, and Olivia for being easy to contact be it through phone or email. They understood that I would be busy with work and contacted me by whichever means at times I was available so the process was smooth.

I am lucky that I turned to them first. I absolutely recommend them if you sre looking for renting in Bristol

I have been today to a property viewing in Luton( LU1 3 UN).
I was early with one hour, since I had to travel from London. I announced them of my early presence and they've said that they will be there in 10 min. They were late almost 10 min.
The agent was looking like he just finished his lunch. In one hand o bottle of Lacozade. His tie was looking like he's just came from a party , and not even a sorry for been late.
I am done with Luton. I do not understand how their managers can't monitor their customer service skills

Fantastic Lettings Team at Bedminster.

Friendly, charming and accommodating. Superb team.
Vicki was amazingly accommodating by going above and beyond her duties for our viewing, which we are most indebted for.

Taylor (yes that right, am not making it up) of Taylors is charming and informative, keeping us updated through the whole process and providing myself and my wife peace of mind.

Lauren friendliness made us feel welcomed when picking up the keys.

We were given a wonderfully lovely Welcome to Your New Home Gift Box that contained several delightful treats.

Overall, a most first rate team with faultless delivery of customer service skills and a complete joy to interact with.

Thank you everyone for all your hard work throughout.

Mr & Mrs Williams of St Ann's