Taylor Chartered Surveyors Reviews 

875
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 101 reviews, reviewers overwhelmingly had a great experience with this company. Many satisfied customers frequently praise the staff for being exceptionally polite, helpful, and professional during property valuations and home consultations. Consumers also highlight the remarkably fast response times, noting that detailed property valuation reports are usually delivered within twenty-four hours at very reasonable and competitive prices. Some reviewers were distinctly not happy with occasional scheduling issues, mentioning last-minute canceled appointments, missed visits, and significantly delayed reports. Additionally, a small group of clients encountered difficulties regarding unfulfilled service expectations and a lack of timely responses from the office team.

What people talk about most

Service

Reviewers highlight positive aspects of service, consistently praising the prompt and efficient experiences... See more

Staff

Customers had positive experiences with staff, highlighting their professionalism, friendliness, and... See more

Response time

Customers consistently note positive experiences with response time, highlighting that reports and quotations... See more

Price

Clients share positive opinions on price, consistently describing the services as affordable and offering... See more

Value for money

Users describe positive interactions with value for money, highlighting reasonable and fair pricing across... See more

Reviews shaping this summary

Rated 5 out of 5 stars

If you need a valuation for Help to Buy, this is THE company to go to. They do hundreds a week and therefore know what they're doing. They are also very reasonably priced and Elliott, who does the sur... See more

Rated 5 out of 5 stars

We've recently used Taylor Chartered Surveyors and would 100% recommend them. This company is based in London but they cover a very wide area, I am in Buckinghamshire. From the initial phone call... See more

Rated 5 out of 5 stars

Fantastic experience with both Sasha and Eliot! They were super helpful and resourceful. I’d definitely recommend them whoever is looking for RICS valuation, especially for Help to Buy repayment. Also... See more

Rated 5 out of 5 stars

Taylor Chartered Surveyors were great throughout the whole process! Very friendly, efficient and responsive to any questions that I had. The HTB valuation was scheduled very quickly and I got my repor... See more


Company details

  1. Chartered Surveyor
  2. Surveyor

Information provided by various external sources

At Taylor Chartered Surveyors, we provide independent surveying, valuation and property management services in London, the Home Counties & The South East.


Contact info

4.9

Excellent

TrustScore 5 out of 5

875 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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4.9

All reviews

(875)

89 reviews in the last 12 months

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Rated 5 out of 5 stars

Highly recommend!

A very professional and efficient company. Great communication from the initial call in the office, to the surveyor who attended my property. They were quick to respond and write up the report. By far the most reasonably priced. Highly recommend.

January 31, 2025
Unprompted review
Rated 5 out of 5 stars

Excellent service

I used Taylor Chartered Surveyors to carry out a valuation of my shared ownership property. They were very helpful and quick to arrange the valuation and the report was ready within a few days. Their price was much more reasonable than other companies I was looking at and they were very clear with their costs and terms. They were easy to contact and very responsive to emails. Overall excellent service and would recommend and use again.

January 17, 2025
Rated 5 out of 5 stars

Excellent company, very competitive price

I rang around a few companies as we needed a RICS survey carried out as soon as possible for the sale of our house.
This company was by far the best priced.
They were Super quick to respond, very friendly and helpful.
Highly recommend this company.

January 22, 2025
Unprompted review
Rated 5 out of 5 stars

Help to Buy Valuation

We used them for a valuation we needed for selling our Help to Buy property. They were really easy to arrange an appointment, friendly to deal with, and we got the valuation through quicker than expected. Would recommend.

January 23, 2025
Unprompted review
Rated 5 out of 5 stars

Used Taylor Chartered Surveyors when we…

Used Taylor Chartered Surveyors when we needed a RICS valuation from HTB. I was worried that with their price being so much cheaper than others online there might be something wrong but that absolutely wasn't the case. They were the quickest and cheapest and I did speak to a number of other companies. Service was very professional too. Special shout out to Elliot who did the valuation, was very prompt and for this quick turnaround - he attended Friday morning and we had the valuation back Monday morning before 9am. Also Sasha who was great in setting everything up. Their advice with HTB was also second to none and we've already received our redemption statement.

February 14, 2025
Unprompted review
Rated 5 out of 5 stars

Excellent

Excellent! Would highly recommend, especially if you're getting a valuation to pay off your Help2Buy loan.

January 13, 2025
Unprompted review
Rated 5 out of 5 stars

Great experience with Taylor Surveyors

Great experience with Taylor Surveyors.
Sasha Granby was a pleasure to deal with over email—quick, efficient, and found me a slot in no time. On the day of the visit, Elliot Taylor was professional, knowledgeable, and easy to talk to, providing great insight into the local market. He had the valuation letter drafted up incredibly fast, which I received the next morning. The whole process was seamless, and both Sasha and Elliot were extremely helpful. My brother recommended them to me, and I’m so glad I went with Taylor Surveyors. Highly recommend!

January 13, 2025
Unprompted review
Rated 5 out of 5 stars

I would recommend

The team were fast and efficient and helpful. I needed to get a couple of changes to my valuation, and they were able to accommodate these very quickly at no added cost. I used their services over the course of about 9 months, and all interactions went smoothly.

February 13, 2025
Unprompted review
Rated 5 out of 5 stars

Excellent Service – Highly Recommend!

We recently used Taylor Chartered Surveyors to obtain a valuation report for repaying our Help to Buy loan, and we couldn’t be happier with their service. From start to finish, they were incredibly efficient, easy to work with, and very friendly.

The entire process was seamless – the survey was carried out promptly, and we received the report the very next day! Their communication was excellent throughout, and they offered the best price compared to other firms we considered.

If you’re looking for a professional and hassle-free valuation service, we highly recommend Taylor Chartered Surveyors.

January 10, 2025
Unprompted review
Rated 5 out of 5 stars

Simple

Simple, straightforward and speedy process with clear communication throughout.

January 28, 2025
Unprompted review
Rated 5 out of 5 stars

I would recommend

I used Taylor Chartered Surveyors for my HTB valuation. They are very professional, fast response and delivered the report within 2 days.
I would recommend them.

February 1, 2025
Unprompted review
Rated 5 out of 5 stars

HTB Valuation

Used for our HTB valuation - great service and easy to book. Really reasonably priced too compared to other quotes we received.

January 6, 2025
Unprompted review
Rated 5 out of 5 stars

Smooth and simple process

Smooth and simple process of getting my apartment valued. Easy booking process, perfect communication and reasonably priced. Sasha is a dedicated and ensures that clients are looked after. Didn't even look for anyone else as they came recommended by friend. Will recommend them further! Thank you!

January 7, 2025
Unprompted review
Rated 5 out of 5 stars

HTB valuation

Had a HTB valuation. Great value for money, really good service and the surveyor was friendly and knowledgeable. Would absolutely use again.

December 12, 2024
Unprompted review

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