Still using the Darjeeling first flush tea and after ten-plus years, it’s just as lovely as the day I sampled it at Borough Market. It’s such a beautiful, smooth flavour, I wouldn’t try anything els... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I have been Ratan Mondal’s customer for many years. I buy first and second flush Darjeeiing, Kangra Valley, and his own spiced chai loose tea. He travels to the tea gardens every year to select his o... See more
Company replied
I contacted the company about a potential mix up with my order. I had bought tea from them previously so when my recent purchase looked different from the older purchase, I was worried something was w... See more
Company replied
I ordered four different teas which arrived nicely wrapped and within a few days at my place. The quality of the teas is excellent and well preserved in lovely resealable sachets including a descripti... See more
Company replied
Company details
Contact info
8 Southwark Street, 42 Three Crown Square , London ,Borough Market, SE1 1TL , London , United Kingdom
- 07910809740
- mail@tea2you.co.uk
- tea2you.co.uk
4.9
Excellent
612 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Great Customer Service
Love your Teas! You were quick to respond to my questions. The package arrived in a timely manner. Everything I ordered was in the package. I loved that you took the time to include a card with lovely message in the package. you customer service is on point.
July 5, 2026
Reply from Tea2you
Hello Teresa,
Thank you for your kind words!
We value our customers very much, so it is good to hear it comes across. I wish you a wondeful day, please enjoy your tea!
Ratan
Great English Breakfast Tea!
The English Breakfast Tea is just great! Tea2you provides a website that is easy to use and very good customer service.
July 4, 2026
Reply from Tea2you
Hello Tim,
Thank you for your review, it is good to know our website is easy to navigate. Wishing you a great day!
Ratan
Reply from Tea2you
Hello Fiona,
Thank you for taking the time to leave a review, we love to hear from our customers!
Best wishes,
Ratan
Love Madame Grey ( With Blue Corn…
Love Madame Grey ( With Blue Corn Flower ) so much, it’s my go to afternoon tea. The customer service is second to none, I’m a customer for life
July 14, 2026
Unprompted review
Reply from Tea2you
Hello Debra,
The Madame Grey is a truly lovely tea, I am glad you enjoy!
Thank you for your kind words, I wish you a wondeful day.
Best wishes,
Ratan
Well I’m grateful I can order this…
Well I’m grateful I can order this great tea and it comes on time. No problems. Love your product. Found it originally in London.
June 27, 2026
Reply from Tea2you
Hello Nancy,
We are very grateful to have such great customers!
Please enjoy your tea and have a great day,
Ratan
Great!
Great service, fast delivery, also when send to The Netherlands. Easy to order and even a personal note was inclused with my order. Would highly recommend Tea2You and will order again.
June 15, 2026
Reply from Tea2you
Hello RL,
We understand the importance of good tea, and we don't want you to wait longer than you have to!
Thank you for taking the time out of your day to write a review, it means a lot to hear from our customers. Wishing you a great day!
Ratan
The tea is lovely the little note…
The tea is lovely the little note inside make it’s special al is 100 percent lovley
June 20, 2026
Reply from Tea2you
Hello Janet,
Thank you for your kind review, have a great day!
Best wishes,
Ratan
Tea is consistently wonderful and both…
Tea is consistently wonderful and both gift samples are delicious new additions to the teas we love from Tea2you
I also happen to really enjoy the hand written notes. It shows that someone is taking a moment of time to say thank you - it is really appreciated.
June 20, 2026
Reply from Tea2you
Hello Andy,
Thank you for taking the time to write us a review, and your words are very kind. Our customers mean a lot to us, especially as you are all so great!
Please enjoy your tea and have a wonderful day,
Ratan
Great tea!
I love the tea, it was the first time I asked as deliver, and it was a great experience.
June 12, 2026
Reply from Tea2you
Hello Andrea,
Thank you for writing us a review, I am glad to hear you had a good experience with us!
Best wishes,
Ratan
A fantastic tea supplier.
The website was simple to use and gave clear guidance on the types of tea. The delivery was quick and the quality of tea exceptional. The little personal note in my order topped it off. Thank you.
June 15, 2026
Reply from Tea2you
Hello Mike,
Thank you for leaving a review, your words are very kind! Please enjoy your tea and have a wonderful day!
Best wishes,
Ratan
Reply from Tea2you
Hello Julie,
I am very glad to hear you had a good experience with us! Thank you for taking the time to write a review, it always means a lot to us to hear from our customers.
Best wishes,
Ratan
Top quality fine teas
I have been Ratan Mondal’s customer for many years. I buy first and second flush Darjeeiing, Kangra Valley, and his own spiced chai loose tea. He travels to the tea gardens every year to select his own teas - no agents buying here! The price he charges is fair and reflects the quality of the teas he brings for us. I like to go to his shop in Borough Market to hear the news. But on the occasions I need to buy online, the service is very efficient.
(He also has a wide selection of Chinese teas and other blends and flavours of tea.)
June 11, 2026
Reply from Tea2you
Dear Helen,
It is always lovely to hear from you, and of course to see you in Borough! It means a lot that we have such great customers who appreciate a good tea. Have a great day!
Best wishes,
Ratan
Great tea and easy to order and ship to the US!
June 7, 2026
Reply from Tea2you
Hello Derek,
Thank you for taking the time to leave a review, I am glad to hear that you had a good experience with us!
Best wishes,
Ratan
Reply from Tea2you
Hello Johanna,
Thank you for your review, I am glad to hear that you enjoy our tea so much!
Best wishes,
Ratan
Great Tea, Even Better Service
The tea was excellent, but the service is what I will remember most. Along with my purchase, I received a handwritten note addressed to me. It was such a simple gesture, yet it transformed a tea purchase into a genuinely heartwarming experience. You can tell that Tea2You values its customers and takes pride in building real connections. Small touches like this are rare and greatly appreciated.
May 27, 2026
Reply from Tea2you
Hello 梓仲 王,
Thank you for your very kind review, it warms my heart to hear.
We understand the human connection is just as important as a good tea, where would we be without each other!
Wishing you a great day,
Ratan
Wonderful teas
Wonderful teas, incredibly informative and helpful service
June 8, 2026
Unprompted review
Reply from Tea2you
Hello Nadia,
Thank you for taking the time to leave a review, your words are very kind.
Have a wonderful day,
Ratan
Reply from Tea2you
Hello No,
Thank you for your review, I am glad you had a good expereince with us.
Have a great day!
Best wishes.
Ratan
Reply from Tea2you
Hello Andre,
Thank you for your review, have a great day!
Best wishes,
Ratan
Reply from Tea2you
Hello Charlotte,
Thank you for leaving us a review, I am glad to hear you enjoy our tea!
Best wishes,
Ratan
Reply from Tea2you
Hello S Dahiya,
Thank you for your review!
Best wishes,
Ratan
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.