Tea2you Reviews 

612
•
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 142 reviews, reviewers overwhelmingly had a great experience with this company. Consumers consistently highlight the exceptional quality of the loose leaf tea blends, praising the fresh aromas and delightful flavors. Buyers also appreciate the prompt and efficient delivery service, noting that orders arrive very quickly and are securely wrapped. Furthermore, shoppers truly love the personal touch of handwritten notes and complimentary tea samples included with every purchase. Though some customers experienced occasional disappointment, noting variations in flavor or unexpected differences in recent purchases. People shared that specific batches occasionally fell short of expectations regarding taste quality or physical appearance.

What people talk about most

Product

Reviewers mention positive feedback about product, praising the delicious, high-quality flavors like English... See more

Quality

Reviewers highlight positive aspects of quality, expressing immense satisfaction with the consistently fresh... See more

Order

Clients share profound satisfaction on order experiences, highlighting how easy the online purchase process... See more

Service

Customers reported immense satisfaction with the service, consistently praising the prompt, efficient, and... See more

Delivery service

Consumers find delivery service to be an absolute delight, expressing immense satisfaction with the... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Still using the Darjeeling first flush tea and after ten-plus years, it’s just as lovely as the day I sampled it at Borough Market. It’s such a beautiful, smooth flavour, I wouldn’t try anything els... See more

Company replied

Rated 5 out of 5 stars

I have been Ratan Mondal’s customer for many years. I buy first and second flush Darjeeiing, Kangra Valley, and his own spiced chai loose tea. He travels to the tea gardens every year to select his o... See more

Company replied

Rated 5 out of 5 stars

I contacted the company about a potential mix up with my order. I had bought tea from them previously so when my recent purchase looked different from the older purchase, I was worried something was w... See more

Company replied

Rated 5 out of 5 stars

I ordered four different teas which arrived nicely wrapped and within a few days at my place. The quality of the teas is excellent and well preserved in lovely resealable sachets including a descripti... See more

Company replied


Company details


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4.9

Excellent

TrustScore 5 out of 5

612 reviews

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4.9

All reviews

(612)

143 reviews in the last 12 months

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Rated 5 out of 5 stars

I bought some at borough market

I bought some at borough market , it was so good i ordered more on line, great product, my favourite is green mango .

December 21, 2025
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Reply from Tea2you

Hello Susan,
The Mango Green is a wonderful tea, you certainly have great taste!
Best wishes,
Ratan

Rated 5 out of 5 stars

Excellent product

Excellent product, excellent service. Delivery timely. Lovely staff at Borough Market - very knowledgeable

December 31, 2025
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Reply from Tea2you

Hello,
Thank you for your kind words!
Best wishes,
Ratan

Rated 5 out of 5 stars

Everything was okay.

October 12, 2025
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Reply from Tea2you

Dear Nicole,
Thank you for your great review.
Sending our best wishes this Christmas.
Kind regards,
Ratan

Rated 5 out of 5 stars

My experience has been beyond amazing…

My experience has been beyond amazing and truly unexpected. They have exceeded expectations I didn’t even know that I had. I love great stories that make me feel connected to the brand and not only did they include a short story of their history and process but a thank you card addressed to me personally. During this time when my family is so far, it was a wonderful message at the perfect time! Thank you! All of that before I even got to the tasty, aromatic tea that is so flavorful it makes me feel like I’m British and can actually make an amazing cup of tea. It’s such a treat in the mornings and afternoons.

November 29, 2025
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Reply from Tea2you

Hello Jennifer,
Thank you for your kind words. We’re thrilled to hear that you liked the personal note and the sample. Knowing our tea brings comfort and a little British charm to your day truly means a lot to us. We hope you are well and are sending our best wishes this Christmas from London.
Kind regards,
Ratan

Rated 5 out of 5 stars

Wonderful experience!

Fast international delivery. The Christmas card, handwritten note and tea sample were such a lovely touch. You can really feel the care. I’ll definitely order again!

December 2, 2025
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Reply from Tea2you

Hello Richard,
Thank you for your review, it made us very happy to hear such kind words. Have a great day!
Best wishes,
Ratan

Rated 5 out of 5 stars

Really like the experience

Really like the experience. Everything was explained in a light and soft way.
Loved!

November 28, 2025
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Reply from Tea2you

Dear Aline,
I am glad you had such a great experience, have a wonderful day!
Best wishes,
Ratan

Rated 5 out of 5 stars

Delicious quality teas

Another delivery of delicious quality teas. Well packaged, very quick delivery and a small sample of a tea I might like based on the teas I had chosen. I’m already compiling a list for my next order.

November 14, 2025
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Reply from Tea2you

Hello Wendy,
We look forward to recieving your next order!
Wishing you a great day,
Ratan

Rated 5 out of 5 stars

Really love the tea

Really love the tea . Try new ones each order. Like the personal touch of the notes and Christmas card and free samples .

November 25, 2025
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Reply from Tea2you

Hello Julie,
Thank you for being such a loyal customer, I am glad you love our tea so much!
Wishing you a wonderful Christmas,
Ratan

Rated 5 out of 5 stars

Wonderful experience.

Tea2you was great to work with. Being in the USA and ordering fron London, I was concerned my order would be delayed. It was delivered promptly. A bonus sample of a new tea was in it and I can't wait to try it!

November 24, 2025
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Reply from Tea2you

Hello Sandra,
Thank you for your review! We always aim for a prompt delivery, no matter where to.
Have a great day,
Ratan

Rated 5 out of 5 stars

What immaculate service

What immaculate service! They not only packed me with my tea, they delivered it quickly, added on a free sample of another tea, gave me a Christmas card, and a handwritten note! Absolutely lovely and I WILL be buying again!

November 11, 2025
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Reply from Tea2you

Hello Dallas,
What a lovely review, thank you very much for your kind words!
Have a wonderful Christmas and enjoy your teas,
Best wishes,
Ratan

Rated 5 out of 5 stars

Fantastic tea and a great mailnorder…

Fantastic tea and a great mailnorder service. I have been buying my tea from them for years, it never fails.

November 10, 2025
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Reply from Tea2you

Hello Sonia,
Thank you for being such a loyal customer, it means a lot to us. Have a great day!
Best wishes,
Ratan

Rated 5 out of 5 stars

I love the Tea which I get from Tea 2…

I love the Tea which I get from Tea 2 You, always great flavors, And the excellent service from all staff, I can not shop anywhere else.

November 15, 2025
Unprompted review
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Reply from Tea2you

Hello Robert,
Thank you for your kind words, I am very glad to hear you have such a good experience with us. Have a wonderul day!
Best wishes,
Ratan

Rated 5 out of 5 stars

Lovely teas

I ordered four different teas which arrived nicely wrapped and within a few days at my place. The quality of the teas is excellent and well preserved in lovely resealable sachets including a description of the tea and instructions for making a cup. I feel prepared for the cold days to come.

November 3, 2025
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Reply from Tea2you

Hello Regula,
Thank you for your review, I am glad we can help against the weather!
Best wishes,
Ratan

Rated 5 out of 5 stars

I had their tea once while visiting…

I had their tea once while visiting London, and the owner encouraged me to try everything! It was such an amazing experience that now, 7 years later, I still buy refills of all my favorites. I couldn't imagine making chai without my favorite assam leaf.

November 7, 2025
Unprompted review
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Reply from Tea2you

Hello Avanta,
Thank you for being a loyal customer, it means a lot to us.
Wishing you a wonderful day!
Ratan

Rated 3 out of 5 stars

Disappointed

I bought a cup of the English breakfast tea at the Borough Market on my trip to London in August. It was the most malty and delicious tea I've ever had.

On my return home, I decided to buy a bag, but the shipping cost was more than the tea! I tried local sources but was unable to get that exquisite maltiness (tried Scottish breakfast, East Frisian, etc).

I finally broke down and ordered the English Breakfast from Tea2You, but when I brewed a pot, it didn't taste anything like it did: not in the least bit malty.

I do have to say, though, I'm wondering if it's because I live at an elevation where water can't get hotter than 94°C? If so, any tips would be greatly appreciated! I've been using 8g of tea in 454g of water and steeping for 7-8 minutes.

October 5, 2025
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Reply from Tea2you

Hello Matt,
Thank you for your query, the temperature of the water will affect the flavour of the tea. For a black tea, like English Breakfast, you do need boiling water to bring out the full flavour.

I advise that you brew smaller quantities at a time and steep the tea for longer to help bring out more flavour. Especially give it more time to brew before adding milk. Also, please allow room for the tea to move in the strainer or tea filter if you are using one.

As for the shipping costs, unfortunatly the price is out of our control and is decided by the tarriffs choosen by your respective country's government. However, with the USA and some European countries, we pay the customs costs for you.

Best wishes,
Ratan

Rated 5 out of 5 stars

Excellent quality tea

I am a great fan of the tea sold by Tea2you, particularly the loose leaf Assam blend - it is strong with a malty flavour; it takes me back to drinking tea at my Nana's in London when I was young. I order online as I live in Devon now. The quality of the tea surpasses any supermarket chain. The postal delivery service is efficient and always boxed well so that the tea is intact and not damaged.

October 11, 2025
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Reply from Tea2you

Hello Michele,
Thank you for leaving us a review, your words are very kind! I am glad our tea brings back such happy memories for you.
Best wishes,
Ratan

Rated 5 out of 5 stars

Fantastic tea tasting experience

Fantastic tea tasting experience. Elizabeth was a fantastic host and very knowledgeable. It’s an independent business and giving back to the tea picking community. Will definitely recommend for any tea lovers.

October 6, 2025
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Reply from Tea2you

Hello Colin,
I am very glad you had such a good time at out Tea Tasting Experience. It is very important to us to support everyone in our industry, and by supporting us you are helping us do that!
Have a wonderful day!
Best wishes,
Ratan

Rated 5 out of 5 stars

I tried the teas when I was in the UK…

I tried the teas when I was in the UK and there are very delicious and fresh. I ordered some more. I would definitely recommend them. Especially the queens gray.

September 24, 2025
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Reply from Tea2you

Hello Serkan,
Thank you for your review. The Queen Grey is a truly delicous tea fit for royalty! I hope you have a lovely day,
Ratan

Rated 5 out of 5 stars

Top class teas

Top class teas. Fantastic range. Great service. Quick delivery. Friendly, too.

October 3, 2025
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Reply from Tea2you

Hello Barbara,
We always aim for a service as excellent as our teas, I am glad you appreciate our efforts. Have a great day!
Best wishes,
Ratan

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