Recently opted for an ebike, which I bought online but the service was second to none when I went to collect it. Liam took all the time I needed to go through the features and nothing was too much... See more
Company replied
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Review summary
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Order process from start to finish went smoothly, the Wahoo Kickr Core2 arrived quicker than expected, perfect packaging etc, no issues with setup etc. They were also the cheapest by at least £10 (... See more
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Great range of bikes and accessories. Easy website to navigate plus you get loyalty points that convert to money off your next purchase. Delivery was excellent, all delivered within days, securely an... See more
Company replied
Absolutely unbelievable service from start to finish, genuinely incredible. I ordered 2x bikes on a Sunday afternoon, one being a e-bike, both delivered pre built & ready for action Tuesday morning. T... See more
Company replied
Company details
- Bicycle Store
- Bicycle Rental Service
- Bike Accessories Store
- Mechanic
- Outdoor Sports Store
- Sporting Goods Store
Written by the company
Team Cycles is a cycling retailer with stores in Gateshead and Kielder Forest, alongside a fully stocked online shop. We offer a wide selection of bikes, cycling clothing, accessories, and parts to cater to riders of all abilities, from casual cyclists to serious enthusiasts. Our workshop and servicing team provides expert maintenance and repairs, ensuring every bike performs at its best. From routine tune-ups to full overhauls, we use the latest tools and techniques to keep your ride smooth, safe, and reliable. Whether it’s a minor adjustment or a complete servicing, our skilled technicians deliver fast, professional service. For those looking to explore without committing to a purchase, our bike hire service is perfect. We offer a wide range of hire bikes for road, trail, and mountain cycling, tailored to suit different skill levels. To make travel stress-free, we also provide travel case hire, so you can safely transport your bike anywhere in the world! With a focus on quality, expertise, and convenience, Team Cycles is your one-stop destination for cycling gear, advice, and support, online or in-store.
Contact info
Studio 11b The Big Yellow Building,, NE11 0NF, Team Valley Trading Estate, United Kingdom
- 01913001590
- sales@teamcycles.org
- teamcycles.com
4.8
Excellent
822 reviews
Replied to 52% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Excellent service at great prices
March 25, 2026
Reply from Team Cycles
Thank you for the excellent feedback !
Easy to order and they arrived very…
Easy to order and they arrived very quickly which was very much welcomed as they were a gift. They were very well received by the recipient!
March 22, 2026
Reply from Team Cycles
Thank you for the excellent feedback !
Absolutely unbelievable service from…
Absolutely unbelievable service from start to finish, genuinely incredible. I ordered 2x bikes on a Sunday afternoon, one being a e-bike, both delivered pre built & ready for action Tuesday morning. The help & support is also second to none. Fast response via watsapp. Brilliant service. Would highly recommend using this company!!!
March 16, 2026
Reply from Team Cycles
Thank you for the excellent feedback !
Got everything in stock and prompt…
Got everything in stock and prompt delivery in 48hrs.
Great prices also 👍🏻
March 16, 2026
Reply from Team Cycles
Thank you for the excellent feedback !
Reply from Team Cycles
Thank you for the excellent feedback !
Great experience & service
I was looking for a new front bike light. Teams Cycles had the one I was after at a great price. Ordering was easy. Delivery was swift. Good update notifications. All absolutely perfect.
March 22, 2026
Reply from Team Cycles
Thank you for the excellent feedback !
Reply from Team Cycles
Thank you for the excellent feedback !
Reply from Team Cycles
Thank you for the excellent feedback !
Reply from Team Cycles
Thank you for the excellent feedback !
A fantastic bike! Thank you
Thank you. The delivery was quick. I’m delighted with the new bike for my 6-year-old daughter! It’s amazing!
March 20, 2026
Reply from Team Cycles
Thank you for the excellent feedback !
Best communications I have ever had
Best communications I have ever had, you get an email for every step of the transaction. Postage options are also excellent for N Ireland. Will be shopping here more often.
March 18, 2026
Reply from Team Cycles
Thank you for the excellent feedback !
Disappointed with level of preparation…
Disappointed with level of preparation of bike prior to delivery. Front brake disc also warped and irregular - ordered a replacement . Mark on side of down tube. Took time off work to receive delivery only for DPD to inform it would be delivered following Monday. For a 2k plus purchase I can’t say it’s been a pleasant experience.
March 17, 2026
Great prices and fast delivery
Great prices and fast delivery. definitely use again without question
March 18, 2026
Reply from Team Cycles
Thank you for the excellent feedback !
Reply from Team Cycles
Thank you for the excellent feedback !
Reply from Team Cycles
Thank you for the excellent feedback !
Reply from Team Cycles
Thank you for the excellent feedback !
Very fast delivery well packaged
Very fast delivery well packaged
Would definitely use them again .
March 11, 2026
Reply from Team Cycles
Thank you for the excellent feedback !
Cycle Computer
I was in the market for a new cycle computer and after review I opted for the Wahoo Element Ace, in terms of cost Teamcycles we re by far the best deal.
The delivery was great too with 24 Hour Tracked Royal Mail.
The packaging was over sized for delivery but obviously done for a reason, it certainly protected the goods. Will certainly recommend Team Cycles to friends 😊
March 16, 2026
Reply from Team Cycles
Thank you for the excellent feedback !
Collection of purchased items was…
Collection of purchased items was prompt and efficient.
March 17, 2026
Reply from Team Cycles
Thank you for the excellent feedback !
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