Tecknet Reviews 146

Needed advice with a Tecknet doorbell that was going off randomly. Replaced battery and all worked again. Had the doorbell about 3 years. Same thing happened again and so replaced battery again, but did not work this time. Was in contact with Tecknet, who responded quickly to my queries and suggested that I purchased a new one as item was out of guarantee, and that they would give me a discount on it, and which they did. All contact was carried out in a helpful and courteous manner. Extremely good service and surprising in this day and age.

I have bought a mouse mat and I was not happy, returned it. They have wrote me and wanted to offer me a black one. I found it a very nice gesture. I have the black one now and I like it.

Purchased a few items from Tecknet and I have always been happy with them. On this occasion an item I purchased a couple of years ago broke down. I contacted customer support and they were extremely efficient and sent replacement right away. Couldn't ask for better service.

I had a three door bell set just over 6 months ago and a problem developed, the Customer service is brilliant' had an email back from them a couple of days latter asking for a bit mor information which I duly replied too. very next day received email to say that replacement was on its way, parcel arrived within two days. In this day and age, to have company deal with a problem like this, is fantastic, no delay in answering a email, no fobbing you off or making promise that they know are not going to keep, this company will go a long way. Thank you.

A great firm to deal with. I bought a wireless door bell about 10 months ago, one of the units developed a fault. On contacting support I got a very quick positive response and a new unit was dispatched without fuss. Equipment is excellent and I would definitely buy from them again

My Technet mouse had an issue with the mousewheel, and the company replaced it straight away free of charge. The suport staff were also quite nice to deal with, and so far the replacement works great.

Great after sale experience when the doorbell stopped working they were very helpful and when troubleshooting did not work they sent out a replacement at no extra cost very quickly.

the mouse itself works i suppose, but the software is genuinely horrid

Purchased Teknet bluetooth mouse via Amazon. Developed some pairing probalem after 2 months use.
I had lost the 1 month retyurn option via Amazon.
Contacted the manufacturer who quickly sent me a replacement and let me keep the old mouse. I am very impressed with the after salew care.

I also bought this door alarm for my parents who are in their 90’s. I had it installed and it worked perfectly for a couple of weeks then stopped working. As I didn’t install the alarm I contacted customer services and asked if they would send me instructions on how to pair the the two items ,which they promptly did and with much detail. Unfortunately, this was unsuccessful and the company , with out any issue, replaced the items promptly at no extra cost. I highly rate their customer service.

Been using the Tecknet Wireless doorbell at my Moms for 9 months when the audio failed unexpectedly. The after sales service was fantastic! Some quick diagnostics via emails after which a replacement was dispatched promptly and arrived within a couple of days. Would 100% recommend Tecknet both for their products and after sales service which was world class 👊

One of the receivers of my Tecknet doorbell failed after 5 months. Tecknet customer service department acted swiftly and replaced the system within a few days. I highly recommend them. They deserve 5 stars +++ rating.

I cannot speak too highly of the response I received from customer service for a faulty product. My electronic doorbell failed after eight months. Replacement item requested by email. Response from customer service was instant. A replacement was sent within days. Exceptional service.

We purchased a new doorbell with two receivers from Tecknet and realised that another receiver upstairs would be an advantage. We contacted the company who were extremely prompt, confirmed that an additional one would be compatible and gave very clear instructions about how to pair them all. I can't speak more highly of their customer service. 5 stars.

I ordered a door bell through amazon. It arrived faulty so i contacted the company directly who quickly arranged a delivery of a new bell and sorted everything out very quickly. I sent the model number name address order number etc and it was all resolved very quickly with clear instructions

Read the poor reviews folks...I am adding to them....

I contacted the company when one of the receivers on my door bell stopped working . They were extremely helpful .asked me to check serial number and to make sure it wasn’t in mute mode which it wasn’t .agreed straight away to replace and the item arrived within a few days . Very polite helpful e mails . Would recommend

The mouse stopped working and considering it was not an expensive item, I was pleasantly surprised with the swift and efficient manner in which they dealt with the issue.

Not only are Tecknet products great valve but their customer support is truly 5 ⭐

I bought a wireless keyboard and mouse from Tecknet in May last year.
Over the past week the mouse has been lagging and instead of 1 or 2 clicks I was having to click multiple times before it worked.
I contacted Technet support on the 11th June asking if they could give me any advice on the problem, I recived an email back apologising for my inconvenience and giving me a couple of things to try to solve the problem, it did not work so I replied to the email telling them and they said they would send me a new keyboard and mouse to replace it.
The replacement arrived on the 15th June and works great.
Customer service from Tecknet is superb absolutely excellent, I asked for help on the 11th June and recived an replacement on the 15th.
What more can I say absolutely fantastic service from this company.