Really happy with the products and the support from Tecknet. I reported a problem with a door bell system and received an immediate reply. Once the customer support person had gathered a bit more info... See more
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For over 20 years, Tecknet has been a trusted global technology brand dedicated to enhancing everyday life with high-quality, reliably designed products. With over 34 million customers worldwide and a presence in more than 30 countries, our commitment to excellence is demonstrated by bestsellers like the M003 mouse, with over 6 million units sold. We continue to lead in consumer electronics and smart living, delivering exceptional experiences across major international markets. Our product portfolio covers a wide range of categories, including 3C digital accessories, smart home devices, outdoor and sports gear, pet products, and everyday living essentials. Since the brand was established, we have adhered to the belief of “Bringing Better Tech to Connect the World”, focusing on practicality, durability, and everyday affordability—so that more people can easily enjoy the convenience brought by technology. With efficient management systems, rigorous quality assurance processes, flexible product solutions, and a mature global logistics and supply chain network, TECKNET has built long-term and trusted partnerships with international retailers, channel distributors, and users around the world.Looking ahead, TECKNET will continue to innovate and expand its smart living ecosystem, creating a more comfortable, convenient, and reliable technological experience for users everywhere. Specialising in top quality, reasonably priced electronics.
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United Kingdom
- tecknet.co.uk
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An example of good customer service.
When the doorbell stopped working, I contacted Technet who dealt with the matter promptly and efficiently by providing a replacement which is now set up and working. All within a week, so very pleased with their service.
Great company
Great company, bought a doorbell and had issue with one receiver - emailed them and got a quick reply with advice how to try and get the receiver working and if this didnt work offer to send replacement- advice worked and receiver now working - effective communication great customer service many thanks
Fabulous customer service
Great product which became faulty. This happens & with good customer service isn't a problem. The service was faultless. Fast responses & replacement quickly sent out. Sadly this is very rare.
The first door bell just did not ring…
The first door bell just did not ring at all , even following the instructions. After emailing customer service, they responded really quickly, and after a few emails they kindly sent me a replacement which works fine . Can’t thank them enough, great service, Thankyou .
Ian L
Replacement of broken doorbell.
Suddenly one of our doorbell ringers stopped working! I had bought it from Amazon and the seller’s page explained I’d need to contact Tecket in case of a fault. I did, not expecting much!
Well I was wrong! Within 2 days they had responded to my email, requested details of where I purchased the bell and my full address. Within a week, I had a brand new doorbell. Very,very good customer service, will try to use them again.
My Tecknet door bell stopped working…
My Tecknet door bell stopped working after 2 months.
I contacted the supplier who responded immediately and after several e mails between us, they confirmed a replacement door bell would be dispatched. It arrived within a couple of days and is working perfectly. Excellent customer service.
Very good service,had a faulty door bell had a new one sent out straight away..very happy with the quick response.
Very good service
Disappointed
Door Bell works fine,but unless I've got it wrong, what is the point of having one with a socket that you can't use with most household items?
Thanks to Technet for being Responsive
Thanks to Technet for addressing our technical issue in a speedy and professional manner. We received a new doorbell 3 days ahead of expected delivery schedule.
Simply The Best
What can I say??? TECKNET ARE FABULOUS.... I always use Tecknet products when I buy for my computer etc and recently I had a bit of a problem with a keyboard I purchased, the backlight did not work as I hoped it would, got in touch with the company and straight away my concerns were sorted out, a new keyboard was delivered with no hesitation and it works perfectly. THANK YOU TECKNET Customer Support, Simply The Best.
First class service
First class, excellent Support.
One of myMy Tecknet doorbell receivers. stop twerking 6 months after purchase
The company helped me identify the problem and send a full replacement of the whole kit.
Very happy with the support and I expect the doorbells this time to work for years.
Very good at resolving the issue
Very good at resolving the issue. I have always found their mice very good and reliable.
Great customer service
Great customer service. Doorbell was faulty and a replacement was sent right out. Good communication
Excellent customer service
Excellent customer service, replaced my faulty keyboard
Excellent and very responsive customer…
Excellent and very responsive customer service. My doorbell was not working and after a few tests it was identified as faulty. A replacement was made very quickly with no fuss.
Thank you Teknet
Premium high-DPI mouse at an unbeatable…
Premium high-DPI mouse at an unbeatable price. I purchased a couple of wireless mice from the Tecknet brand three years ago, and I've been using them ever since. I'm extremely satisfied with their performance— the cursor responsiveness is 100% accurate, with no jumping or lag, moving smoothly at all times. Plus, it offers a wide range of DPI settings, with six adjustable levels to choose from.
Bought a wireless keyboard and mouse
Bought a wireless keyboard and mouse, mouse stopped working after a couple of weeks. Great service from them, replaced it just after a couple emails where they tried to make it work.
First Class Customer Service
I have purchased three wireless doorbells with plug-in receivers over the past couple of years for myself and for family members. My own doorbell started to malfunction after a couple of years - the bell push wasn't releasing fully after being pushed so it couldn't reset itself for the next visitor. I contacted Tecknet to call on the warranty and they couldn't have been more helpful. I received a replacement bellpush unit and new receivers within a couple of days and now have a fully functioning doorbell once again. How refreshing to receive good customer service these days - thank you Tecknet for great products and great service.
Placed order for plug in doorbell
Placed order for plug in doorbell, paid by Paypal, no acknowledgement or response from Tecknet after two days. Have contacted them twice by email with no respinse.
Dreadful product & customer service
Dreadful product & customer service, When installed it worked, however keeps going off randomly, thought the day and night. I've had to disconnect from the power source as we can not sleep. emailed tecknet, no response as of yet.
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