Hi recently joined and spent £500 and won £998 , which I received the next day no problem .Played again and won £2500 but regrettably not received that yet as waiting on my account being verified.... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
One of the best bingo sites, always has great offers including the Trophy Wheel and the Rewards Wheel, always offers a free chance for spins while you wait for payday! I just wanted to come on here an... See more
Company replied
well i set my account up and i won £800 on starburst! after withdrawing (took screenshot) i was worried after looking at the reviews left on here. well what can i say few emails back and forth and get... See more
Company replied
Frazer1978 user name Still no bank transfer withdrawals received first advised Thursday Friday then Monday today Wednesday told there is now “a backlog” to be processed. Please explain Ted... See more
Company replied
Company details
Written by the company
Ted Bingo is an enjoyable online bingo site that is loaded with some exciting offers and bonuses. Unlock your bingo treats while playing with us!
Contact info
United Kingdom
- promotions@tedbingo.com
- tedbingo.com
3.8
Great
135 reviews
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Worst casino out there explain to me…
Worst casino out there explain to me how u can play 40 pound on 50p and win no more than 8p scammers keep away people and the excuse ill get it its odd related can't guarantee outcome ive played slots all my life ur RNG is obviously busted wonder what gaming commission wud think of u ripping off ur customers no decent promos app glitches terrible wont be wasting my money with u anymore ive never had a cash out in all the time ive had an account surely there's something wrong there
March 21, 2026
Unprompted review
Reply from Ted Bingo
Hello Jason,
We appreciate you sharing your thoughts. It can be frustrating when luck doesn’t seem to be on your side, and we want to give you some clarity about how our games work. Each spin or bingo call is produced randomly by RNG technology that is tested and approved by accredited third parties. This ensures that no outcome can be influenced by the operator or anyone else.
We know it can feel otherwise in the short term, but streaks, both good and less so, are a natural part of randomness. The important point is that the system itself is transparent and secure, with the same chance of a win for everyone.
We’d like to look into your case more closely to provide tailored feedback, so we’ve reached out through the Trustpilot form. Once we have your details, we’ll review and respond directly.
Best regards,
Ted Bingo Team
Maria was very friendly and helpful got…
Maria was very friendly and helpful got my problem resolved quickly x
February 11, 2026
Unprompted review
Reply from Ted Bingo
Hi Claire,
We’re delighted to hear that our agent gave you the support you needed. It’s always rewarding when a customer takes the time to share such positive feedback.
Your comments will be passed directly to them. Recognition like this makes a real difference and reminds us how important each interaction can be.
Thank you once again for your review. We’re very glad to hear your experience was such a good one.
Kind regards,
Ted Bingo Team
Great customer support
Great customer support, very friendly and answered all of my questions efficiently
Thank you
February 9, 2026
Unprompted review
Reply from Ted Bingo
Hi Vicki,
Thank you so much for taking the time to share your review with us! We truly appreciate your feedback and are pleased to hear you had a great experience with our support team.
We hope you'll continue to enjoy the time you spend with us and we look forward to providing you with many more exciting and rewarding experiences in the future.
Your satisfaction is our top priority, and we're always here to assist you whenever you need.
Thank you again for choosing to play with us!
Warm regards,
Ted Bingo
Very happy with the service lovely lady…
Very happy with the service lovely lady x
January 17, 2026
Unprompted review
Reply from Ted Bingo
Hello Janet,
Your comments about our agent are very much appreciated. The team puts a lot of effort into making customers feel looked after, and we’re pleased this was your experience.
We’ll make sure your words are shared with them. It’s always encouraging to see their care and attention reflected back in this way.
It’s also a reminder of why personal service is so important in what we do.
Thank you again for your feedback. We’re glad your experience left such a positive impression.
Kind regards,
Ted Bingo Team
Awful casino scammers 200 pound 20p…
Awful casino scammers 200 pound 20p stake return to player 10 pounds not random at all that bad I've emailed the gaming commission for them to look into it
December 22, 2025
Unprompted review
Reply from Ted Bingo
Hello!
Thank you for taking the time to share your thoughts with us. We always value hearing from customers, especially when concerns are raised, as it gives us the chance to provide reassurance. Please let us explain: every spin or bingo call is random, reviewed by external testers, and cannot be altered.
These checks are part of the licensing standards we operate under, and they exist specifically to protect customers and keep the games fair.
Randomness can bring highs and lows, but the underlying fairness remains the same. Every spin or bingo call gives all customers the same opportunity.
To provide you with more clarity, we’ve contacted you through the Trustpilot form so we can look at your account and follow up directly.
Kind regards,
Ted Bingo Team.
Thank u Denisa m really helped sove my…
Thank u Denisa m really helped sove my problems good service
December 13, 2025
Unprompted review
Reply from Ted Bingo
Hello, Dan!
Your comments about our agent are very much appreciated. The team puts a lot of effort into making customers feel looked after, and we’re pleased this was your experience.
We’ll make sure your words are shared with them. It’s always encouraging to see their care and attention reflected back in this way.
It’s also a reminder of why personal service is so important in what we do.
Thank you again for your feedback. We’re glad your experience left such a positive impression.
Kind regards,
Ted Bingo Team.
Had an issue with my bingo bonus
Had an issue with my bingo bonus, was my fault as I didn't see the code I was meant to apply when I signed up. I went on the live chat and spoke to Adelina C, she sorted it for me quickly and promptly. Thank you again! Would recommend.
December 6, 2025
Unprompted review
Reply from Ted Bingo
Hi Louise,
It’s great to see your review about our agent. They put real energy into making sure each conversation is clear and helpful, and it’s wonderful that this was reflected in your experience.
We’ll be sharing your feedback with them directly. It’s motivating for our team to know that their work had such a strong impact.
Recognition like this doesn’t go unnoticed - it shows that the time they give to each customer truly matters.
Thank you for highlighting this. We’re glad your interaction was such a good one.
Kind regards,
Ted Bingo Team
Love the site and it was nice talking…
Love the site and it was nice talking to Denisa M one of the customer service reps who helped me when needed.
December 4, 2025
Unprompted review
Reply from Ted Bingo
Hello, Stefanie!
It’s great to see your review about our agent. They put real energy into making sure each conversation is clear and helpful, and it’s wonderful that this was reflected in your experience.
We’ll be sharing your feedback with them directly. It’s motivating for our team to know that their work had such a strong impact.
Recognition like this doesn’t go unnoticed - it shows that the time they give to each customer truly matters.
Thank you for highlighting this. We’re glad your interaction was such a good one.
Kind regards,
Ted Bingo Team.
Very disappointed
Very disappointed! Had fun playing the games but when I won and withdrew the money. The next day they closed my account and the funds did not go into my bank account:(
November 16, 2025
Unprompted review
Reply from Ted Bingo
Hello Melanie,
We’re really sorry to see that your experience with us wasn’t what you hoped for. Your feedback matters, and we’d love the chance to understand what happened and how we can improve.
We’ve reached out to you through the Trustpilot form to connect securely and make sure your concerns are properly addressed.
We truly value every customer’s experience and hope to turn this around for you.
Warm regards,
The Ted Bingo Team
excellent customer servce from Andreea
November 17, 2025
Unprompted review
Reply from Ted Bingo
Hello Jean,
Your comments about our agent are very much appreciated. The team puts a lot of effort into making customers feel looked after, and we’re pleased this was your experience.
We’ll make sure your words are shared with them. It’s always encouraging to see their care and attention reflected back in this way.
It’s also a reminder of why personal service is so important in what we do.
Thank you again for your feedback. We’re glad your experience left such a positive impression.
Kind regards,
Ted Bingo Team
Reply from Ted Bingo
Hi Chelsey,
Your positive comments about our support team are very welcome. They put effort into every interaction, and your feedback confirms that it pays off.
Recognition like this will be shared with them. It’s uplifting to know their work was noticed.
It also sets a good example for the service we want to deliver consistently.
Thank you again for your review. We’re pleased your experience was a good one.
Kind regards,
Ted Bingo team
Reply from Ted Bingo
Hi Rachael,
We’re delighted to hear that our agent gave you the support you needed. It’s always rewarding when a customer takes the time to share such positive feedback.
Your comments will be passed directly to them. Recognition like this makes a real difference and reminds us how important each interaction can be.
Thank you once again for your review. We’re very glad to hear your experience was such a good one.
Kind regards,
Ted Bingo Team
Denisa was fantastic and delt with my…
Denisa was fantastic and delt with my problem straight away many thanks Denisa
October 13, 2025
Unprompted review
Reply from Ted Bingo
Hi there Donna,
Thank you so much for your kind feedback!
We're so pleased to hear that our support agent was able to resolve your issue quickly and efficiently. Providing fast, friendly, and effective service is what we aim for, and it’s great to know we hit the mark for you.
We truly appreciate you taking the time to share your experience. If you ever need assistance again, we’re always here to help!
Warm regards,
The Ted Bingo Team
Reply from Ted Bingo
Hi there,
Thank you for taking the time to share your feedback.
We're happy to hear our support met your expectations and left a positive impression.
Thanks again for your review!
Regards,
Ted Bingo
Great Comms with Vlad
Great Comms with Vlad, great site and great experience.
October 5, 2025
Unprompted review
Reply from Ted Bingo
Hello Kate,
Thank you so much for taking the time to share your review with us! We’re absolutely thrilled to hear that you enjoyed playing our slots and bingo games.
At Ted Bingo, we always strive to provide our players with the best possible gaming experience, and it’s wonderful to know that we’ve met your expectations. Your kind words and positive feedback truly mean a lot to us.
We hope you’ll continue to enjoy our games and have many more exciting and rewarding experiences with us in the future.
Thank you once again for choosing to play with us.
Best regards,
Ted Bingo Team
Misleading with offers
I questioned the site on the daily free spin that displayed on the home screen as it states valid for funded plays which I was and there is no part for u to read terms and conditions yet they advised me to deposit more and wait for the invite yet that not what's its states on the site clearly say valid for funded players and due to this they have blocked my offers yet I been a loyal customer for a long time and deposit without offers, they also made me verify my account after I won a big amount with them which took me months to get and my account got blocked, the site in all is good just misleading on offers and when u win big
October 2, 2025
Unprompted review
Reply from Ted Bingo
Hello Miss Manro,
Thank you for sharing your feedback. We are genuinely sorry to hear about your experience.
Regarding the daily free spin promotion, we always aim to be transparent, and the terms of each offer are typically available through the promotional banner or in our Promotions section. That being said, we understand your concern and will be happy to review this further to ensure there is no confusion or miscommunication.
As for the verification process, please note that checks are a standard requirement and are in line with our licensing obligations. However, we appreciate that delays can be frustrating, and we are sorry to hear this caused any inconvenience.
Our intention is never to penalize loyal players, and we would really like to take a closer look at what happened in your case.
We will be reaching out via the Trustpilot form to request more details so we can properly investigate this and provide further clarity.
Kind regards,
The Ted Bingo Team
Was very helpful with my query and it…
Was very helpful with my query and it was dealt with efficiently
September 29, 2025
Unprompted review
Reply from Ted Bingo
Hello Tanya,
Thank you for taking the time to share your feedback. We're delighted to hear that your issue was resolved and that our support team met your expectations.
At Ted Bingo, we take pride in delivering a reliable and enjoyable experience, and your positive comments mean a lot to us.
We hope you continue to enjoy our games and look forward to welcoming you back soon.
Warm regards,
The Ted Bingo Team
excellent service
very quick response and very happy with emmanuel’s help and understanding of my query x
July 22, 2025
Unprompted review
Reply from Ted Bingo
Hi Jayne,
Thank you so much for taking the time to share your review with us! We are thrilled to hear that you are happy with the services provided by our agent.
Here at Ted Bingo, we are dedicated to delivering a great gaming experience, along with outstanding customer support, and it’s wonderful to know that we succeeded in doing so for you. Your feedback means a lot to us, and we are grateful for your kind words.
Thank you again for your review, and we hope to see you back soon for even more exciting games and prizes!
Kind regards,
Ted Bingo
Reply from Ted Bingo
Hi Sam,
Thank you for sharing your review with us! We're so glad to hear that our support agent was able to assist you and that your issue was resolved to your satisfaction.
At Ted Bingo, we’re committed to giving you the best gaming experience and support. Your kind words truly motivate us to keep doing our best.
We hope you continue enjoying our games and have many more exciting moments with us in the future. Thanks again for choosing us, and we look forward to seeing you again soon!
Best regards,
The Ted Bingo Team
Great fun site with amazing customer service and amazing affordable game play
Great site, brilliant bingo, not all the sme winners. Chat games are super fun. Hosts and players have all been the nicest ever so far!!!
Have abandoned Foxy to come here instead!
My chat helper was called Denisa M
She was friendly, helpful, efficient and went above and beyond to help me. Really impressed. 11/10. Give that girl a raise or worker of the month. I'm a fussy and awkward so and so and hard to please.
I'm really touched at the lovely level of service and patience with me I received.. got my new Go To Site!!! THANK YOU EVER SO MUCH
July 4, 2025
Unprompted review
Reply from Ted Bingo
Hi Jenna,
Thank you for sharing your review with us! We're so glad to hear that our support agent was able to assist you and that your issue was resolved to your satisfaction.
At Ted Bingo, we’re committed to giving you the best gaming experience and support. Your kind words truly motivate us to keep doing our best.
We hope you continue enjoying our games and have many more exciting moments with us in the future. Thanks again for choosing us, and we look forward to seeing you again soon!
Best regards,
The Ted Bingo Team
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