Ted Bingo Reviews 135

TrustScore 4 out of 5

3.8

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 4 out of 5 stars

Hi recently joined and spent £500 and won £998 , which I received the next day no problem .Played again and won £2500 but regrettably not received that yet as waiting on my account being verified.... See more

Company replied

Rated 5 out of 5 stars

One of the best bingo sites, always has great offers including the Trophy Wheel and the Rewards Wheel, always offers a free chance for spins while you wait for payday! I just wanted to come on here an... See more

Company replied

Rated 5 out of 5 stars

well i set my account up and i won £800 on starburst! after withdrawing (took screenshot) i was worried after looking at the reviews left on here. well what can i say few emails back and forth and get... See more

Company replied

Rated 3 out of 5 stars

Frazer1978 user name Still no bank transfer withdrawals received first advised Thursday Friday then Monday today Wednesday told there is now “a backlog” to be processed. Please explain Ted... See more

Company replied

Company details

  1. Events & Entertainment

Written by the company

Ted Bingo is an enjoyable online bingo site that is loaded with some exciting offers and bonuses. Unlock your bingo treats while playing with us!


Contact info

3.8

Great

TrustScore 4 out of 5

135 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I have been a member of Ted Bingo for a…

I have been a member of Ted Bingo for a few years now and find it to be an honest site , it has a good bonus scheme and deposit rewards. A great site if you enjoy playing bingo.

July 27, 2021
Unprompted review
Ted Bingo logo

Reply from Ted Bingo

Hello Sheila,

Thank you for your email.

We are delighted to hear that you are having a great time with us at Ted Bingo.

Wish you plenty of more enjoyable experiences with us.

Kind Regards,
Loyalty Team

Rated 4 out of 5 stars

I joined this site before reading the…

I joined this site before reading the reviews on here,
i stumbled across it by chance and thought id give it a go, I deposited £20 and won £900!!!!
i was worried about the fact i never got a confirmation email after i requested it and the withdrawal did take 48 hours but this was the guidelines that i was informed of at the time.
Although other sites are instantly or 24 hours i cant complain at all.
Happy gamer! thank you Ted Bingo :)

July 16, 2021
Unprompted review
Ted Bingo logo

Reply from Ted Bingo

Welcome to Ted Bingo Debs!

Thank you for your review.

We're happy to hear that you've had a fabulous start with us.

Wish you an amazing experience ahead.

Kind Regards,
Ted Bingo

Rated 1 out of 5 stars

Extremely slow withdrawal

Extremely slow withdrawal times in comparison to sky vegas, ladbrokes/coral, virgingame/heart bingo/monopoly casino.

Wrong advise given on calls by their advisors. Extremely disappointing. Bad selection of slots and jackpots, and the bingo games have disappointing payout values.

Waiting over a week for a withdrawal, when other sites do it in minutes is pathetic.

May 18, 2021
Unprompted review
Ted Bingo logo

Reply from Ted Bingo

Hello there,

Thank you for your email.

It would be much appreciated if you could provide us your username so that we can assist you further.

Kind Regards,
Loyalty Team

Rated 3 out of 5 stars

Changed my rating

I joined Ted Bingo on Friday and enjoyed the site and bonus, I played
mystery jackpot where a chest opens just before game starts and reveals amount you are playing for. I had bought full amount of tickets £9.60 and was delighted that the prize was £500, I took a screenshot and sent to my partner saying fingers crossed.
I won the house and was ecstatic until my name flashed up saying I won £18.00 😣
I phoned and then emailed and today got a reply stating “they can confirm that I won full house and that I received £18” well !! That I know ! But where is my full winnings

TBA !!!
Ok so I have now given1 star which is all this scam company deserve !!! they have deactivated
my acc as I excluded myself from one of their sites within their group !!!! In the past ?

They accepted my registration!
They approved my ID
They accepted my deposits
I don’t know what sites are in the group

UPDATE:
Customer service have been fantastic they have been In constant contact with me and have refunded the full amount. I cannot fault them 👍 good job 👍

May 17, 2021
Unprompted review
Rated 1 out of 5 stars

Disgusting site

Disgusting site
Stay away
Spent over £400 on this site
Won £200 with drew it and after over a week still not in my bank account
Pus soon had I won they blocked my account
I have tried and tried to contact them
The customer service is foreign and keep saying they cannot understand and say email them
I have sent email after email to no avail
I am report this site
Absolutely dreadful site it’s also the same bingo site had moon bingo again another awful site

May 12, 2021
Unprompted review
Ted Bingo logo

Reply from Ted Bingo

Hello Nancy,

Thank you for your email.

It would be much appreciated if you could provide us your username so that we can assist you further.

Kind Regards,
Loyalty Team

Rated 1 out of 5 stars

I won on bingo withdraw it still not…

I won on bingo withdraw it still not approved all Id has been uploaded never had a problem before

October 30, 2020
Unprompted review
Ted Bingo logo

Reply from Ted Bingo

Hi Ria,

Thank you for your review.

As per our withdrawal policy, it generally takes 48 hours for a withdrawal to be processed and if need be you may be requested for verification documents. For us to be able to look into the matter, I would suggest that you email your username to Connect@bestloyaltyteam.com. I will be more than happy to look into that for you.

Kind regards,
Matt
Best Loyalty Team

Rated 1 out of 5 stars

rip off site never win bye

September 7, 2020
Unprompted review
Ted Bingo logo

Reply from Ted Bingo

Hello Maria,

Thank you for your review.

We are very sorry to hear that you have not been very happy about your journey with us. I would like to personally investigate your account to see what happened and how we can assist you. Please email your username to connect@bestloyaltyteam.com.

I will do everything in my powers to assist you and hopefully make your stay with us a better one.

Looking forward to hearing from you.

Kind regards,

Matt
Best Loyalty Team

Rated 2 out of 5 stars

Scam!

I had a big win on the site and was excited to withdraw. Usually it doesn’t take so long, however I noticed it was taking a while so I emailed and they took days and days to reply. Rang up and they gave me a date which I was happy with, however I then received an email with another date and then another email with the original date the lady give me on the phone. It’s past that date now and still no funds into my account, when ring ups this morning the lady asked me to wait the day and see if it went in. When asked if it was being sent the right account she started babbling random rubbish avoiding the question all together. Ted bingo is linked with wink I believe and I’ve always had a great experience with them in the past. Ted bingo not to much. It’s becoming a absolute joke now. Once I do receive my funds if I do that is I will not be continuing to use the site!
Only given 2 stars because the lady on the phone the first time was absolutely lovely. No so much the second women on the phone!! Emails take forever and are pointless. I’m starting to think I won’t be receiving the funds and this whole site has been one big con.

August 27, 2020
Unprompted review
Ted Bingo logo

Reply from Ted Bingo

Hello Katie,

Thank you for your review.

We are very sorry to hear that you have not been very happy with your recent experience at Ted Bingo. My name is Matt and I'm from the Loyalty Team at Ted Bingo. I took the liberty to check on your account and as advised by the Support Team, they could not process your withdrawal because the funds have been returned back with the reason 'Invalid bank details'.

I noted that the Payments team has requested a screenshot of your bank details like your full name, address, bank name, IBAN number, sort code. You can be assured that you will receive your withdrawal however, it may take some time until your bank details have been sorted.

I apologize for the delay and inconveniences that this has caused.

Do not hesitate to get back to me at Connect@bestloyaltyteam.com if you need further assistance.

Kind regards,

Matt
Best Loyalty Team

Rated 1 out of 5 stars

One of the worst casinos around!

One of the worst casinos around!! honestly it’s as if the casino is hell bent on u not winning at all or never leave with the bare minimum u won!! Sorry to say this is not a fair casino and I wouldn’t miss them if they closed down!

August 6, 2020
Unprompted review
Ted Bingo logo

Reply from Ted Bingo

Hello Hopie,

Thank you for your review.

I am very sorry to hear that you have not been happy with your experience with us. I would like to have a look at your account personally. I will do everything in my powers to make your stay with us a better one. If you could email me your username at matt@bestloyaltyteam.com, I be more than happy to assist you.

Looking forward to hearing from you.

Kind regards,

Matt
Best Loyalty Team

Rated 1 out of 5 stars

omg this has to be the worst bingo site…

omg this has to be the worst bingo site ever.... I deposited £10 have not been able to play not 1 game of bingo as they do not load up due to all my frustrations I spent all on slingo which was not what I joined this site for, so I now have £20 in bingo bonus which I will never spend on here as I dont think actual bingo exists. PLEASE PLEASE dont bother to spend your money HERE go to a reputable site that is fair as this is your money that they are scamming from you.

June 7, 2020
Unprompted review
Rated 5 out of 5 stars

life changing

i had the best win on here a lot of money,and only waited 3 days for it all,the best site I have been on

May 13, 2020
Unprompted review
Ted Bingo logo

Reply from Ted Bingo

Hi Kathleen,

Thank you very much for your review.

We are certainly very happy to hear that you have had a life changing experience with us. We hope you will always remember us and of course we wish you good luck for more even bigger wins.

Kind regards,

Matt
Best Loyalty Team

Rated 1 out of 5 stars

Avoid

joined this site yesterday spent about 150 pounds but also made a withdrawal only to find next day i had been excluded from playing. At some point I must have excluded myself from another bingo site run by this company I had no idea, but should have been barred from registering straight away, took my money all right but obviously they will not honour my withdrawal what a way to treat anybody I will be contacting gambling commission with my complaint.

January 2, 2020
Unprompted review
Rated 1 out of 5 stars

terrible site no communication my…

terrible site no communication my partners still waiting for his 150they owe him and when email they take days to respond with same reply cant find your account avoid this site

August 13, 2019
Unprompted review
Ted Bingo logo

Reply from Ted Bingo

Hello Andrea,

Thanks for your review.

I understand that your partner has had some issues with a withdrawal and I'm really sorry for this. I would like to investigate the matter personally.

If you can ask your partner to get in touch with me at Matt@thevipelite.com, I will do everything in my powers to make his experience with us a better one.

Looking forward to your partner contacting me.

Kind regards,

Matt
VIP Manager

Rated 1 out of 5 stars

Terrible.

Terrible.. No communication. No rush to pay me the 40 I was owed.
They apologised there was a delay after I phoned, and they did not know why.
I was promised it would be processed that afternoon, only to find it was still processing the next day.
I have phoned today again, and given the same apology and same excuse, and the same promise...
Not happy

July 3, 2019
Unprompted review
Ted Bingo logo

Reply from Ted Bingo

Hey Dave,

Thanks for your review.

I am very sorry to hear that your experience with us did not go well. I would like to personally investigate the matter to make sure your experience with us is a better one.

I understand you had a bit of an issue with your withdrawal. If you can email me your username at matt@thevipelite.com, I will be more than happy to check into that for you.

Kind regards,

Matt
VIP Account Manager

Rated 5 out of 5 stars

A lot of exciting games

A lot of exciting games - I just love spending time with this site. The bonuses are great and the chat support is impressive. I recommend Ted Bingo.

April 28, 2019
Unprompted review
Ted Bingo logo

Reply from Ted Bingo

Hey Roy,

Thanks heaps for your feedback.

We're really happy to hear that you're enjoying your stay at Ted Bingo.

Good luck on the games.

Kind regards,

Matt
VIP Manager

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look