Prompt customer service support and set up. I have switched a month ago, my internet is fast, reliable and wifi range covers my 2 story home without any extenders. It’s costing less than half than Be... See more
Company replied
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See what reviewers are saying
I'm a recent Telcan subscriber. This week, for the first time that I can remember in my internet life, I received a notice from them telling me they would be performing some network upgrades. I... See more
Company replied
We have our modem in our basement as the cable enters our home there. Unfortunately upstairs an iPhone 13 does not receive a strong enough signal to stream video consistently. Not sure what simple a... See more
Company replied
Calling India via Telcan.com using your smart phone is the fastest, most convenient and the cheapest. But, Telcan offers eight (8) ways to call to and from India. Everyone does not have a smart ph... See more
Company details
Written by the company
Telcan is a leading internet and home phone provider in Ontario & Québec, Canada founded in 1998. We strive to give Canadians access to the affordable Internet they need. We’re proud to bring Canada up to speed by providing hassle-free unlimited home Internet. THERE IS NO FINE PRINT AND THERE WILL NEVER BE. - - - - - - - - - - - - - - - - - - - - - - WHY TELCAN As the “little guy” in an industry full of telecom giants, we have to stay nimble and provide people with a service that meets their needs, not our own. Our lives are changing every day and there’s no reason why one of the most important tools we use on a daily basis should have to stay the same. Welcome to a new era of Internet in Canada. Welcome to Telcan.
Contact info
2800 Skymark Avenue, 402, L4W5A6, Mississauga, Canada
- 1-888-835-2268
- techsupport@telcan.com
- telcan.com
4.1
Great
187 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
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We receive the promised speed and it…
We receive the promised speed and it works great. The internet does cut out but it can always be fixed by resetting the router
September 13, 2023
Unprompted review
Reply from Telcan
Thank you for your review, Paul Atreides! We will strive to offer the best internet service at a cheaper price and we're glad that you are enjoying that.
Good value for the price
The internet works well, the speed is as advertised
September 12, 2023
Unprompted review
Reply from Telcan
Thank you for giving us a shot, AutomotiveTrends! We are thrilled to hear that we were able to provide you with the internet plan of your choice at a great price.
Great service at a great price
March 1, 2023
Unprompted review
Reply from Telcan
Thank you for taking the time to share your experience, Adrian!
Stable internet connection at a reasonable price
Telcan provides stable internet connection at a reasonable price. I’ve been using Telcan for one month and I haven’t had any problems during this period.
May 18, 2023
Unprompted review
Reply from Telcan
Thank you Alex! for taking the time to share your feedback, We are thrilled to hear that we were able to provide you with the internet plan of your choice at a great price and we're glad that you are enjoying that.
Excellent service
May 12, 2023
Unprompted review
Reply from Telcan
Thank you for taking the time to share your experience, Alexander!
I’ve been using Telcan’s services for 2…
I’ve been using Telcan’s services for 2 months and it’s been great. Wifi coverage is great throughout the entire house, we haven’t had any issues working from home.
May 17, 2023
Unprompted review
Reply from Telcan
Thank you for your review, Fred! We will strive to offer the best internet service at a cheaper price and we're glad that you are enjoying that.
As easy as it gets 😁
Signing up with Telcan was as easy as it gets, just a simple telephone call and within 2 days I had the new modem and was up and running.
May 1, 2023
Unprompted review
Reply from Telcan
Thank you for taking the time to write such a well-thought-out positive review of our company, We always strive to offer the best internet service at a cheaper price and we're glad that you are enjoying that.
The Internet was set up very fast and…
The Internet was set up very fast and remotely.
May 5, 2023
Unprompted review
Reply from Telcan
Thank you for taking the time to share your feedback Aidan! We are thrilled to hear that we were able to provide you with the internet plan of your choice at a great price and we're proud of our team members and always happy to hear positive things about them.
all very well so far
May 17, 2023
Unprompted review
Reply from Telcan
Thank you for taking the time to share your experience, Juan Carlos!
Great service and a great product.
May 2, 2023
Unprompted review
Reply from Telcan
Thank you for giving us a shot, Trevor! We are thrilled to hear that we were able to provide you with the internet plan of your choice at a great price.
Proper price but weak connection
The price is proper, but the weakness could be the connection irruption and low speed.
May 13, 2023
Unprompted review
Reply from Telcan
Thank you Maryam! for taking the time to write such a well-thought-out positive review of our service. We have a 24/7 support system for our customers, request you to please contact our customer support team immediately in case of any service interruption.
Good service
Good service, fast response. However, the internet is slow to load most of the time. Not sure if it is signal issue or just my plan.
May 13, 2023
Unprompted review
Reply from Telcan
Thank you Phoebe! for taking the time to write such a well-thought-out positive review of our company and customer service. We have a 24/7 support system for our customers, request you to please contact our customer support team immediately in case of any service interruption.
satisfied with all the services
satisfied with all the services. good experience.
April 27, 2023
Unprompted review
Reply from Telcan
Thank you for taking the time to share your experience, Subodh!
Awful experience
Awful experience. Issues started April 27th. Internet dropped out, advised to reboot router. Issue occurred again April 28, and April 29th. Claim signal levels looked good, reboot required to get back online.
Last Friday May 5th, internet dropped and would not come back online until 5 hours later. I work from home and require stable internet. I now have cancelled your garbage service and gone back to Bell.
May 8, 2023
Unprompted review
Reply from Telcan
Hello Rob! Please accept our sincere apologies for any inconvenience this may have caused, while the majority of our clients are happy, it's unfortunate that you've had an experience with our service that hasn't met your expectations. We've examined your account and it seems like an isolated issue as it is not impacting all clients in your area, In rare cases, we run into situations where due to some cabling issue in the area or an issue with the underlying physical cable provider customers are facing service interruptions, We will be using your feedback to make improvements to ensure we offer an exceptional experience for our clients in the future. Thank you!
Since I've joined I've had no…
Since I've joined I've had no connection issues. The service is great so far.
May 4, 2023
Unprompted review
Reply from Telcan
Thank you for taking the time to leave such an amazing review Aaron! We're very glad that you have found our service to be excellent.
Working as expected.
April 13, 2023
Unprompted review
Reply from Telcan
Thank you for taking the time to share your experience, Frank!
Reply from Telcan
Thank you for giving us a shot, Carol! We are thrilled to hear that we were able to provide you with the internet plan of your choice at a great price.
Great internet provider
Great internet provider. I am very happy with this telco in terms of quality and service. I could not ask for more: affordable and reliable.
April 10, 2023
Unprompted review
Reply from Telcan
Thank you for taking the time to write such a well-thought-out positive review of our company Javier! We will strive to offer the best internet service at a cheaper price and we're glad that you are enjoying that.
Everything worked
March 1, 2023
Unprompted review
Reply from Telcan
Very grateful for your 5-star review, Lawrence! Thank you.
Easy to install and internet is fast
April 7, 2023
Unprompted review
Reply from Telcan
Thank you Peter! for taking the time to write such a well-thought-out positive review of our company and customer service.
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