Telechoice are pathetic. They decline existing customers for mobile plans despite having good credit, an account that's always been in credit, and a capacity to pay your account yet they approve scum... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Over the last 4 months have had issues with their International calls (IDD) packages which have gone from unlimited calls to 120 mins or 300 mins. Then when I have specified a day to have it activated... See more
Telechoice runs on the older Telstra network and it's still better then nothing. Competitive prices, generous data plans, only flaw is their website which is often glitchy and very slow. If you set up... See more
Non existent customer service. I have tried calling them about an issue with my phone today 12 times and each time I have been cut off before ever getting to speak to a consultant - human or not. Thi... See more
Company details
Written by the company
TeleChoice is an Aussie owned mobile service provider offering a range of SIM only plans, new and pre-owned phones and phone and SIM bundles powered by the Telstra mobile network. TeleChoice has served millions of Australians for over 25 years and has become for many, a trusted household name. Involved in local charities, footy sponsorships and initiatives supporting small Aussie businesses, TeleChoice loves being part of the community it serves. TeleChoice offers more of what customers want - more plan inclusions, more freedom, more loyalty rewards and more value for money all on Australia's trusted mobile network. You can experience the TeleChoice difference for yourself by shopping online at www.telechoice.com.au
Contact info
199 FITZROY STREET, ST KILDA, 3182, Melbourne, Australia
- 1300 835 324
- social.media@telechoice.com.au
- telechoice.com.au
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I found Telechoice service is…
I found Telechoice service is excellent. We can always stay connected with the extra data provided and the best of it is you can bank your unused data for later use.
Great company with very competitive…
Great company with very competitive rates and reliable service. I have recommended Telechoice to a lot of people.
Amazing price for so much data!
I've been with Telechoice for about 5 years now and I've never had an issue.
The price for the amount of GBs is incredible and I can't believe my friends and family are still being ripped off for their Telstra/Optus plans.
Also roll over data! Ive got over 100gbs saved and only pay $25 a month. Amazing!
10/10
The reception has dropped off the last…
The reception has dropped off the last couple of months gone down to one signal bar most of the time and drops out at home
Great service and great help when ever…
Great service and great help when ever I need it thanks
I love tele choice
I love tele choice. Have had great success with them and woyldvt go anywhere else. Just got new phone and logged it straight into take choice. Best provider ever.
I am having a Great deal with minimum…
I am having a Great deal with minimum cost.
Excellent help from service people
Never seem to have any issues.
I've been with Telechoice for a long…
I've been with Telechoice for a long time now, friendy staff!
Great provider and great service A+++
Great service
Been with the company for many years, great service and awesome price per month. Loads of data to use
Thank you
Good service and no any problem with…
Good service and no any problem with reception.
TeleChoice is a professional company.
I have been with TeleChoice for over five years and they haven't let me down once. They are a good price and no sneaky charges like other companies. My children are both on TeleChoice and have also experienced the professional service Telechoice continues to offer.
Very prompt service
Thank you for the increase in data,but…
Thank you for the increase in data,but because of the poor coverage in some areas I am not able to use the data.It seems that the area coverage is getting worse year by year.???
Great value, easy to manage. Best telco
Telechoice are straightforward to deal with. They don't play games with pricing, in fact, they provide more for the same awesome value price semi regularly. Heaps of data on Telstra network. Pretty much everything included. We tried MANY others but have stayed with Telechoice for years now... And they only get better. You know what you need to do.
Telechoice has been fantastic service…
Telechoice has been fantastic service and coverage. Easy to deal with and with regular data upgrades is great. Thanks
Poor connectivity at certain times
Sometimes poor connectivity has took place when I needed to be online in searching for urgent matters ...... ?!
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.








