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TeleChoice Reviews 192

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TrustScore 1.5 out of 5

1.4

Telecommunications Service Provider
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Rated 1 out of 5 stars

Telechoice are pathetic. They decline existing customers for mobile plans despite having good credit, an account that's always been in credit, and a capacity to pay your account yet they approve scum... See more

Rated 1 out of 5 stars

Over the last 4 months have had issues with their International calls (IDD) packages which have gone from unlimited calls to 120 mins or 300 mins. Then when I have specified a day to have it activated... See more

Rated 4 out of 5 stars

Telechoice runs on the older Telstra network and it's still better then nothing. Competitive prices, generous data plans, only flaw is their website which is often glitchy and very slow. If you set up... See more

Rated 1 out of 5 stars

Non existent customer service. I have tried calling them about an issue with my phone today 12 times and each time I have been cut off before ever getting to speak to a consultant - human or not. Thi... See more

Company details

  1. Telecommunications Service Provider
  2. Cell Phone Accessory Store
  3. Cell Phone Store

Written by the company

TeleChoice is an Aussie owned mobile service provider offering a range of SIM only plans, new and pre-owned phones and phone and SIM bundles powered by the Telstra mobile network. TeleChoice has served millions of Australians for over 25 years and has become for many, a trusted household name. Involved in local charities, footy sponsorships and initiatives supporting small Aussie businesses, TeleChoice loves being part of the community it serves. TeleChoice offers more of what customers want - more plan inclusions, more freedom, more loyalty rewards and more value for money all on Australia's trusted mobile network. You can experience the TeleChoice difference for yourself by shopping online at www.telechoice.com.au

Contact info

1.4

Bad

TrustScore 1.5 out of 5

192 reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Never a problem with telechoice!

Never a problem with telechoice!! Always happy to sort out issues, the deals are awesome and network coverage is great!
Have been with telechoice for years and wouldn’t change!

June 23, 2021
Unprompted review
Rated 5 out of 5 stars

I love being with Telechoice

I love being with Telechoice. Increasing my data allowance was a most welcome surprise. I have never had anything but wonderful service from Telechoice. I don't know why everyone isn't a Telechoice customer!

June 23, 2021
Unprompted review
Rated 4 out of 5 stars

Competitive prices but with flaws

Telechoice runs on the older Telstra network and it's still better then nothing. Competitive prices, generous data plans, only flaw is their website which is often glitchy and very slow. If you set up payments then you won't have worries to log on and pay your bill. They do charge lots of small fees here and there so just know what is included and what's not. Visa and MasterCard accrue fee, as does late payments, as does calls to certain areas for example Norfolk Island is part of Australia but telechoice charges expensive international fees.

June 22, 2021
Unprompted review
Rated 5 out of 5 stars

So far cant complain at all

So far cant complain at all. Like most companies, i only have issues with the telco system they use goes into melt down.
Altho the crud ya gotta go thru to write a review...well that gets 0

June 22, 2021
Unprompted review
Rated 5 out of 5 stars

65 Gig at no extra charge!!

65 Gig at no extra charge!!, that's what I call loyalty to your customers.
Other providers I've had wouldn't give a damn how long I'd been with them. It was always nope that will cost you more...
Good job Telechoice👍🏻👍🏻

June 22, 2021
Unprompted review
Rated 5 out of 5 stars

Excellent staff at Tele Choice Sunbury

Called into Tele Choice Sunbury to enquire about a sepaerate data pack and was pleasantly told about Data Bank. Very impressed to now know that the unused data from my phone is stored. Very happy with my Tele choice Mobile plan!!

June 22, 2021
Unprompted review

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