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Rated 1 out of 5 stars

Telechoice are pathetic. They decline existing customers for mobile plans despite having good credit, an account that's always been in credit, and a capacity to pay your account yet they approve scum... See more

Rated 1 out of 5 stars

Over the last 4 months have had issues with their International calls (IDD) packages which have gone from unlimited calls to 120 mins or 300 mins. Then when I have specified a day to have it activated... See more

Rated 4 out of 5 stars

Telechoice runs on the older Telstra network and it's still better then nothing. Competitive prices, generous data plans, only flaw is their website which is often glitchy and very slow. If you set up... See more

Rated 1 out of 5 stars

Non existent customer service. I have tried calling them about an issue with my phone today 12 times and each time I have been cut off before ever getting to speak to a consultant - human or not. Thi... See more

Company details

  1. Telecommunications Service Provider
  2. Cell Phone Accessory Store
  3. Cell Phone Store

Written by the company

TeleChoice is an Aussie owned mobile service provider offering a range of SIM only plans, new and pre-owned phones and phone and SIM bundles powered by the Telstra mobile network. TeleChoice has served millions of Australians for over 25 years and has become for many, a trusted household name. Involved in local charities, footy sponsorships and initiatives supporting small Aussie businesses, TeleChoice loves being part of the community it serves. TeleChoice offers more of what customers want - more plan inclusions, more freedom, more loyalty rewards and more value for money all on Australia's trusted mobile network. You can experience the TeleChoice difference for yourself by shopping online at www.telechoice.com.au


Contact info

1.4

Bad

TrustScore 1.5 out of 5

192 reviews

5-star
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1-star

Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

The service in my house has gone to…

The service in my house has gone to being worse than vodaphone and It’s not just my phone but my wife’s phone as well. If it doesn’t get better soon I’ll be change carriers

June 22, 2021
Unprompted review
TeleChoice logo

Reply from TeleChoice

Hi John,
We are sad to see your rating and would love to make your experience a better one. Please contact us on social.media@telechoice.com.au so we can find out what's happened to the coverage in your area and assist you. We look forward to hearing from you. - TeleChoice Team

Rated 5 out of 5 stars

Consistently great service

Consistently great service, always so easy to help on the phone (never once felt that customer service was unhelpful), extremely reasonable pricing and reliable coverage.

June 22, 2021
Unprompted review
Rated 5 out of 5 stars

I swapped from TPG to Telechioce..

I swapped from TPG to Telechioce..I get more data and monthly deal is cheaper..mobile Reception is great haven’t experienced any drop outs,4G works great..I’ll be staying with Telechioce for while😁👌

June 22, 2021
Unprompted review
Rated 5 out of 5 stars

Love this company for its value

Love this company for its value in both Australia and overseas. I have recommended to my other friend and they have signed up as well. Saving us heaps of money per year. Getting bonus data at no extra cost makes me so happy that I stayed with telechoice

June 22, 2021
Unprompted review
Rated 5 out of 5 stars

A great company to deal with. Thankyou

A great company to deal with. They have been really fair to me and have given me bonus data without me asking for it. I am very happy to stay with a company like this and i often recommend it to my friends. Thanks John

June 21, 2021
Unprompted review
Rated 5 out of 5 stars

Extra Data - no charge!

Got a free upgrade on my data plan - pays to be a loyal customer! Occasionally will get extra data at no extra cost :)

June 21, 2021
Unprompted review
Rated 5 out of 5 stars

TeleChoice is the most economical

TeleChoice is the most economical, easy to deal with mob service provider i have dealth with so far in Australia. They use Telstra network with a fraction of the cost of mainstream telstra network amd service is A+. Very happy with them.

June 21, 2021
Unprompted review
Rated 5 out of 5 stars

Great value

Great value. No issues at all. Fabulous coverage with Telstra.
Love the offers given.

June 21, 2021
Unprompted review

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