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Review summary

Created with AI, based on recent reviews

Considering 50 reviews, most reviewers were let down by their experience overall. Many customers report significant issues with order fulfillment, with products frequently not being delivered after payment. People also express dissatisfaction with the payment process, as many paid upfront but did not receive their items as expected. Reviewers consistently mention problems with refunds, with many waiting extended periods or experiencing difficulties in receiving their money back. The website itself is often described as problematic, and consumers frequently highlight a lack of communication from the company after payments are made.

What people talk about most

Order

People report negative experiences with order fulfillment, with many customers expressing profound... See more

Payment

Clients share negative opinions on payment, with many reviewers reporting significant issues after making... See more

Product

Reviewers highlight negative aspects of product delivery and refunds. Customers consistently report not... See more

Refund

Consumers express significant dissatisfaction with the refund process. Many report not receiving their money... See more

Website

Customers consistently note negative experiences with the website, with many reviewers describing it as a... See more

Reviews shaping this summary

Rated 1 out of 5 stars

telemart.pk mart is complete scam i have order anex robo on black friday and paid in advance since then order is showing in processing status no one reply i tried on their what app number, raised supp... See more

Rated 1 out of 5 stars

⚠️ Fraud Alert: Telemart.pk ⚠️ I ordered a product from Telemart, but never received it. Despite multiple complaints and promises of a refund within 15 working days, it's been over 4 months and I s... See more

Rated 1 out of 5 stars

DO NOT BUY FROM THESE THIEVES. Their owners Ahmed Rauf Essa & co just claim big things for self promotion whereas reality is that they are a dropshipping company that will not deliver products on time... See more

Rated 1 out of 5 stars

definetly a fraud company now since 1.5 month my ups not delivered and many times raised tickets and approached n with a standard response they close ticked without delivered/sharing timeline/refund.... See more


Company details

  1. Online Marketplace
  2. Shopping Mall

Information provided by various external sources

Online Shopping in Pakistan for Mobiles, Electronics, Appliances, Watches & Perfumes at Telemart. Wide range of original products with cash on delivery and free discount card.


Contact info

1.1

Bad

TrustScore 1 out of 5

263 reviews

5-star
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1-star

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Rated 1 out of 5 stars

As-Salaam-Alaikum

As-Salaam-Alaikum
Sir many telemart par aik mobile ka order diya tha, aaj koi 10 days ho gaye han abi tak yahe status show ho reha ha jo many aap ko screenshot send kiya ha. Mare card say payment bi cut gai ha par aap ki service bhot slow or bad ha. 10 days mai aap ki team ki tarf say kase nay call kar kay ya batna bi pasnd nahi kiya kay order kes wajha say late ha. Last mujhe Wednesday ko whatsapp par reply kiya kay 2,3 working days mai order process ho jaye ga. Us kay bad mai whatsapp par msg karta hon to reply dena bi pasnd nahi kiya jaa reha. Ager kahe to FIA mai aik application day dun kay logo ko online luta jaa reha ha or aik application FBR mai day deta hon kay mare account say payment or fed tax bi cut gya ha or Mobile set bi nahi deliver kiya or aik application consumer court mai bi day deta hon.
Mubeen Ahmad Khan
Cell: 0300065xx92
Order # 3031092692724
Date: 01/07/2022

July 1, 2022
Unprompted review
Rated 1 out of 5 stars

Placed an order for samsung galaxy tab…

Placed an order for samsung galaxy tab s8 i was told its in stock after submitting money i was told its price has gone up, paid that too, after a week i was told its not in stock and wait for refund ,its 15-16 days already up from their refund policy of 7-10 days. Still no refund. Never buy from these scammers.

June 13, 2022
Unprompted review
Rated 1 out of 5 stars

Ordered Samsung A32 online for 36598…

Ordered Samsung A32 online for 36598 and order was confirmed over the phone and after 2 days received email from abdul basit order cancelled because not in stock and tge same time they have it on there website but increased the price by 2000. Shame on you better learn the value of time and customer service than the value of product's.

May 18, 2022
Unprompted review
Rated 1 out of 5 stars

worst ever experience online shopping

worst ever experience online shopping.
I ordered a phone which was PTA approved, i paid them in full via online banking and it took them a whole next day to confirm that they have received the payment. After that, i had to follow up daily with them for the shipping details but on the third day i was told that it is shipped and you will receive it in 2 days without giving any tracking details. when I received it the box was not sealed packed, the first thing I did was to check the IMEI number with PTA and it was not activated (tax was not paid). i immediately sent an email (as this is the only way a customer can communicate with telemart) to them and still waiting for a confirmation on the taxes. I have a phone which I cannot use. i paid for something which is of no use to me and there is no means to contact telemart other than their pathetic ticketing system. it is an extremely frustrating and the worst customer experience i had with any online shopping store.

March 10, 2022
Unprompted review
Rated 5 out of 5 stars

I got my vivo 33s from telemart

I got my vivo 33s from telemart. Great experience and on time delivery.
Fully satisfied with my order Fast delivery service and product is 100% original..fully recmended for everyone

December 21, 2021
Unprompted review
Rated 5 out of 5 stars

Received

Received. Satisfied with my order... will order more soon

November 24, 2021
Unprompted review
Rated 1 out of 5 stars

Absolutely pathetic

Absolutely pathetic! Held my money hostage for 2 months now, still no sign of a refund at the time of the writing of this review. Thought I'd do my part and save others from the anxiety that i had to go through. Never pay these mofos upfront! Never! Halal roti kamatay ho tou inkay haathon zaleel hojao gay!

November 10, 2021
Unprompted review
Rated 3 out of 5 stars

Too Slow, even turtle is faster

Well, they are very slow comparing with current competitive market. Where other brands deliver your products within 2 days, Telemart takes 5-7 days. And their support channel is cherry on top, they reply after 2,3 days for a single message.

November 3, 2021
Unprompted review
Rated 1 out of 5 stars

Worst experience ever

Worst experience ever. I placed order weeks ago until now i have no update while the payment got deducted already. I tried their support phone number multiple times which they don't pick at all. I tried their support dashboard after 2 days of waiting they sent a copy/paste message and then closed the ticket themselves. I created another ticket and up till now there is no response from their side. I'd like to say that Telemart is HEAVILY OVER SELF OBSESSED ONLINE STORE PROVIDING WORST SERVICE.

I WON'T BUY EVER AGAIN FROM Telemart

November 3, 2021
Unprompted review

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