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Review summary

Created with AI, based on recent reviews

Considering 50 reviews, most reviewers were let down by their experience overall. Many customers report significant issues with order fulfillment, with products frequently not being delivered after payment. People also express dissatisfaction with the payment process, as many paid upfront but did not receive their items as expected. Reviewers consistently mention problems with refunds, with many waiting extended periods or experiencing difficulties in receiving their money back. The website itself is often described as problematic, and consumers frequently highlight a lack of communication from the company after payments are made.

What people talk about most

Order

People report negative experiences with order fulfillment, with many customers expressing profound... See more

Payment

Clients share negative opinions on payment, with many reviewers reporting significant issues after making... See more

Product

Reviewers highlight negative aspects of product delivery and refunds. Customers consistently report not... See more

Refund

Consumers express significant dissatisfaction with the refund process. Many report not receiving their money... See more

Website

Customers consistently note negative experiences with the website, with many reviewers describing it as a... See more

Reviews shaping this summary

Rated 1 out of 5 stars

telemart.pk mart is complete scam i have order anex robo on black friday and paid in advance since then order is showing in processing status no one reply i tried on their what app number, raised supp... See more

Rated 1 out of 5 stars

⚠️ Fraud Alert: Telemart.pk ⚠️ I ordered a product from Telemart, but never received it. Despite multiple complaints and promises of a refund within 15 working days, it's been over 4 months and I s... See more

Rated 1 out of 5 stars

DO NOT BUY FROM THESE THIEVES. Their owners Ahmed Rauf Essa & co just claim big things for self promotion whereas reality is that they are a dropshipping company that will not deliver products on time... See more

Rated 1 out of 5 stars

definetly a fraud company now since 1.5 month my ups not delivered and many times raised tickets and approached n with a standard response they close ticked without delivered/sharing timeline/refund.... See more


Company details

  1. Online Marketplace
  2. Shopping Mall

Information provided by various external sources

Online Shopping in Pakistan for Mobiles, Electronics, Appliances, Watches & Perfumes at Telemart. Wide range of original products with cash on delivery and free discount card.


Contact info

1.1

Bad

TrustScore 1 out of 5

263 reviews

5-star
4-star
3-star
2-star
1-star

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Rated 5 out of 5 stars

Best Quality Products i Ever Seen in...

Best Quality Products i Ever Seen in this amazing Price, i buy a smart band for my daughter she realy very happy to use bcz in this price band have many of features and delivery also very fast. Just one thing I msgs on whtsapp they didn't reply May be busy .otherwise all my experience is perfect.

November 2, 2021
Unprompted review
Rated 1 out of 5 stars

Fake and Fraud Website.

They have the very worst service ever, I have ordered Infinix Hot 11s and paid them via credit card but they did not deliver it to me even after 5 days when I email them they always reply to me with an auto-generated email, and they blocked my number on their UAN 021-111-662-453, they did fraud with me.
They fraud me of Rs. 27698.
Do not buy anything from this pathetic website.

October 30, 2021
Unprompted review
Rated 1 out of 5 stars

They delayed my delivery by 11 days

They delayed my delivery by 11 days. Provide little to no customer service. And only notified me the issue of the late delivery after 8 days only when I got into their asses to send me the product.
All in all, telemart has good selections of product but I would not be buying from them online because they do not have good structure when it comes to their stock inventory.
So please order at your own risk

October 29, 2021
Unprompted review
Rated 1 out of 5 stars

What type of tech store they are…

What type of tech store they are running? Worst pathetic customer support. I've already paid from my credit card worth 47k. It's been 8 days not received my order. Since I keep on calling them and generate a ticket from their support center. But not getting a single response. I request everyone please don't buy from this store.

October 27, 2021
Unprompted review
Rated 1 out of 5 stars

worst support and service

worst website . ordered airpods pro 10 days ago and still in processing and talked to the customer support they said that it will be processed in 1-3 days . its been 10 days still in processing worst customer support and service !

October 16, 2021
Unprompted review
Rated 1 out of 5 stars

The timeline on their website is…

The timeline on their website is totally deceptive. Do not believe what they say about delivery on their website.

I ordered SONY HEADPHONES 5 days back, on their website delivery time was 24-72 hours. It's been 5 days and I am still waiting for delivery.
All I hear from their customer support is processing/looking into it/working on it/under process nothing concrete.

Order # 2021107350505

October 7, 2021
Unprompted review
Rated 1 out of 5 stars

They are having so bad service i waited…

They are having so bad service i waited a week for my order to deliver when after a week i said they cancel it. I first time try telemart but they show there worst face. Now i will try daraz much more better than that telemart. And on daraz prices are much more cheper

September 24, 2021
Unprompted review
Rated 1 out of 5 stars

Accept order without availability of…

Accept order without availability of sockets in there inventory. And ask for advance payment after payment is verified then your order is switched to deep sleep 💤. Your block 🚫by there customer support all channels like phone call 📲 email 📧.
Full of scam web site

September 3, 2021
Unprompted review
Rated 1 out of 5 stars

Pathetic customer service!

Pathetic customer service!! I ordered AirPods on 8th of August and was expected to receive them in 2-3 days but after some immense stressful weeks and constant calls and messages to them (which btw they barely respond to), I received my airpods on 26th of August.
Never buying from them again. Take care of your mental health and do not buy for them if you want to avoid undue stress!

August 26, 2021
Unprompted review
Rated 1 out of 5 stars

One of the worst ecommerce platform to…

One of the worst ecommerce platform to shop with. Contacted them regarding some details of a product on azadi sale. Its been a week still still did not get any reply on whatsapp for my query. Reached out via facebook and they said prices are updated now.

Hire better people in your CS department.

Jhoot k paon ni hoty, 4 din wait krny k bd whatsapp pr reply aata hai "Automated reply… We are not available". 4 din k bad kon automated reply set krta hai? Bs awaam ko bewaqoof bana rahy hein.

You lost a 20k sale + a potential loyal customer.

August 20, 2021
Unprompted review
Rated 1 out of 5 stars

Ordered a product 2 months ago

Ordered a product 2 months ago, they asked for advance as that was an expensive product (60k+) I sent them 25k in advance. Now it's been 2 months and they haven't sent me the product. They have stopped replying on Email or WhatsApp. They do not pick my call from my number, and when I call from another number they say that product will be dispatched in an hour but nothing happens. I asked for a refund 3 times and they say I have to wait for a few days.

August 17, 2021
Unprompted review
Rated 1 out of 5 stars

Poor service

I purchased mobile phone from telemart and now 5 days passed away and they did not deliver my order.
I experienced very poor service from telemart.

August 10, 2021
Unprompted review
Rated 1 out of 5 stars

These guys are literally frauds

These guys are literally frauds. I returned my product that was not working. They said that it was fine it had no issue. I paid 600 rupees just for shipping. Now they are not returning my product they say the same stupid that they always do that they'll send it next week. Guys please do not waste your money. Use daraz it is infact the best and trustable. Shame on you telemart.

August 8, 2021
Unprompted review
Rated 1 out of 5 stars

Pathetic Service/ Financial Scam

Pathetic service. I ordered air conditioner and the delivery time conveyed to me is 5 working days. After one month they cancelled my order and said the stock is not available. And they will take 10 working days to return my online payment. I suggest everyone that don't trust them, it's a online scam. I have several proves of their scam which includes call recordings, screenshot of emails.

June 15, 2021
Unprompted review
Rated 1 out of 5 stars

don't buy from them they are fraud, you will lose money

they have the worst in every aspects i have return the order for replacement and not waiting for the last 42 or 48 days whenever i call them they say ... your complain is been registered and will send you the product in this week ... and every week they say this from past 3 to 4 weeks .... don't buy stuff from them they are basically running a fraud company . once they recieve the money they get vanished

June 7, 2021
Unprompted review

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