TeletextIreland Reviews 

153
TrustScore 2.5 out of 5

2.4

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Rated 1 out of 5 stars

Please DONT book with teletext holiday, blatant liars, endless emails and phone calls and still no sign of my refund since April. Disgusting customer service, they are holding onto so many peoples mon... See more

Company replied

Rated 4 out of 5 stars

I have tried several times to get my holiday transfered from May 2020 to May 2021. I did not receive any correspondance from Teletext Ireland holidays at all. The only interaction i got from them wa... See more

Company replied

Rated 1 out of 5 stars

An absolute disgrace. Ringing them for months. Our first family holiday the kids devastated they couldn’t go and won’t be able to next year because we won’t get this money back. Customer service have... See more

Rated 1 out of 5 stars

Holiday cancelled not a single contact or update since. Hotel cancelled booking in March. Hotel don’t get paid until you stay and airline cancelled in April so no reason to hold on to my money. And n... See more

Company replied

Company details

  1. Travel & Vacation

Information provided by various external sources

Book the perfect flight and hotel to build your own holiday deal to save money, TTA bonded and no hidden fees


Contact info

2.4

Poor

TrustScore 2.5 out of 5

153 reviews

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2.4

All reviews

(153)

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Rated 5 out of 5 stars

I had a good experience changing my…

I had a good experience changing my holiday originally booked for Tenerife and changed to Ireland. Had a really good assistant on the call called Moin.

July 19, 2020
Unprompted review
TeletextIreland logo

Reply from TeletextIreland

Hi Paul,

Thank you for your review, we are delighted that our agent was able to help you.

Thank you for your custom and understanding at this time.

Thanks
Richard

Rated 1 out of 5 stars

The worse company I've ever dealt…

The worse company I've ever dealt with,still waiting refund back from april,which in my emails they sent back then that I would get refunded and it's now july.Wont answer phones out a fortune ringing,wont return emails and answer to online chat.A disgraceful company never book with them thieves and liars

July 13, 2020
Unprompted review
Rated 1 out of 5 stars

Horrendous- will not give me money back 3000 euro do not book with them

Booked expensive holiday for 9 June - never told me my flight was cancelled - keep emailing them to try get a refund but they tell me I will get a voucher - I want a full refund but no reply now. Stay away from this company the worst service ever & im down 3000 euro - DO NOT USE THEM

July 3, 2020
Unprompted review
TeletextIreland logo

Reply from TeletextIreland

Hi Carmel,

Thank you for your review which we are very sorry to read. We have passed this onto the relevant department who will be responding to you accordingly. This is still an extremely busy time for us and your patience is very much appreciated at this time.

Thanks

Richard

Rated 1 out of 5 stars

Disappointed

Holiday booked and paid for, flight outgoing cancelled, left numerous messages to be told I will be contacted by "concern" team.. Shocking company and will never use again, all I'm asking is to be put on an earlier flight!

July 1, 2020
Unprompted review
Rated 5 out of 5 stars

Just off the phone to rebook my holiday…

Just off the phone to rebook my holiday for later this summer. Was due to fly 2nd July 2020. Easyjet emailed to say flight was cancelled. I contacted Teletext and got speaking to Amjad. On phone to him for 45mins and we are rebooked for 18th July.

Could not fault Teletext Holidays in any way........................

Thanks Amjad

June 19, 2020
Unprompted review
TeletextIreland logo

Reply from TeletextIreland

Hi Frank,

Thank you for your review, we are delighted that Amjad was able to help you rebook your holiday. Thank you for your custom and understanding at this time.

Thanks
Richard

Rated 1 out of 5 stars

I had an all inclusive holiday booked…

I had an all inclusive holiday booked for my partner and myself for March 19th 2020 to Morocco
Teletext holidays emailed to cancelled the holiday two days before departure
I also received an email from Ryan Air with the flight cancellation due to COVID-19
It made perfect sense the holiday would be cancelled
I have tried endlessly to contact teletext by phone
I spoke on four occasion with their advisers at their Indian call centre asking for a full refund and was advised one of their staff members would contact me within 24 hours to discuss my options for refunding my money, to date 14 weeks later I have not been contacted by any member of Teletext Holidays
I received one email advising I would receive a protective credit note which to date I have not received, I sent an email to refuse a protective credit note and advised I am due a full refund by TeleText My further emails, facebook message, chat rooms messages have been ignored
I am fed up trying to get my money back, my hard earned money. My Partner is waiting to go into hospital for operations and can not travel for the forcible future so the only option is a refund
It is very disappointing when you see other travel companies making refunds to their clients and TeleText won't even acknowledge a phone call Scamming their Customers
Sending people around the bend to avoid giving back hard earned money
They are using every tactic to avoid giving people back their money
People like myself that work hard for years to get one break
They are committing Fraud holding on to my money without any justification
Sucking every cent out of ordinary people
I paid Teletext in full and in Good faith I have been ignored just because I want my money back
Please do not book a holiday with Teletext
They are corrupt fraudsters

Dear Richard
MY TT reference number Booking reference as requested
TTHIE1875

Reservation no.
W35JFV

June 19, 2020
Unprompted review
TeletextIreland logo

Reply from TeletextIreland

Hi Eileen

Thank you for your review which we are very sorry to read. Can you please provide us with your TT booking reference number so we can look into this further and contact you directly.

Thanks
Richard

Rated 1 out of 5 stars

Can’t understand why I had to give it a…

Can’t understand why I had to give it a star to write my review because they deserve no star. We booked all inclusive holiday for June so as not to need much spending money. Now after been canceled and going through messenger and emailing Teletext Holidays was offered voucher that we don’t want we wanted our money back so as to try and have holiday here in Ireland after been in lockdown for 3 months. Now I can not understand how this corrupt company have the right to hold back on a full refund. We for one will be telling all our friends and family never to use this agency.

June 18, 2020
Unprompted review
TeletextIreland logo

Reply from TeletextIreland

Hi Martin,

Thank you for your review which we are very sorry to read. Can you please provide us with your TT booking reference number so we can look into this further and contact you directly.

Thanks
Richard

Rated 1 out of 5 stars

Holiday cancelled not a single contact…

Holiday cancelled not a single contact or update since. Hotel cancelled booking in March. Hotel don’t get paid until you stay and airline cancelled in April so no reason to hold on to my money. And no I won’t accept a Monopoly money credit voucher as I will not be booking or planning any further travel through this company. Nothing but a gang of thieves and robbers taking money from customers knowing the holidays will not go ahead. Your CEO should resign and volunteer to go directly to jail.
TThie1887

June 7, 2020
Unprompted review
TeletextIreland logo

Reply from TeletextIreland

Hi Colin,

Thank you for your review which we are very sorry to read. We have passed this onto the relevant department who will be responding to you accordingly.

Thanks
Richard

Rated 1 out of 5 stars

I want our money back your scammers you…

I want our money back your scammers you don't even have the density to answer your phones I rang the hotel we wher staying at and they have not been paid and believe me this not the and off this

April 16, 2020
Unprompted review
TeletextIreland logo

Reply from TeletextIreland

Hi Tobias,

We are very sorry to read your review. In order for us to look into this further please can you provide us with your TT booking reference number?

Thank you

Best Wishe

Kylie

Rated 1 out of 5 stars

What a disgrace of company!

What a disgrace of company!! Charging for a service I'm not taking advantage of????? SCAMMERS!!!

April 3, 2020
Unprompted review
TeletextIreland logo

Reply from TeletextIreland

Hey Ema,

We are very sorry to read your review and your concerns. In order for us to look into this further please can you email teletextcompliance@teletext.co.uk with further details and we will arrange for the team to contact you.

Best Wishes

Kylie

Rated 5 out of 5 stars

Very good service

Very good service, Martin was extremely pleasant and very helpful (and patient 😂) when booking the holiday. Quick and easy to use. Would recommend and use this service again.

March 8, 2020
Unprompted review
TeletextIreland logo

Reply from TeletextIreland

Hi Fiona,

Thank you very much for your positive feedback :)

We hope you enjoy your time away and that you book with us again in the future.

All the best,

Kylie
Teletext Holiday

Rated 5 out of 5 stars

Brock was an absolute gentlemen

Brock was an absolute gentlemen, cannot recommend him enough.

March 7, 2020
Unprompted review
TeletextIreland logo

Reply from TeletextIreland

Hi Rudolfaa,

Thank you very much for your positive feedback :)

We hope you enjoy your time away and that you book with us again in the future.

All the best,

Kylie
Teletext Holiday

Rated 5 out of 5 stars

Akshay highly recommend excellent…

Akshay highly recommend excellent customer service and value for money

March 7, 2020
Unprompted review
TeletextIreland logo

Reply from TeletextIreland

Hi Clodagh,

Thank you very much for your positive feedback :)

We hope you enjoy your time away and that you book with us again in the future.

All the best,

Kylie
Teletext Holiday

Rated 5 out of 5 stars

First time booking with teletext…

First time booking with teletext holidays, staff were very friendly and helpful and made booking very easy.
Very impressed, thank you.

March 6, 2020
Unprompted review
TeletextIreland logo

Reply from TeletextIreland

Hi Paul,

Thank you very much for your positive feedback :)

We hope you enjoy your time away and that you book with us again in the future.

All the best,

Kylie
Teletext Holiday

Rated 5 out of 5 stars

Just booked my holiday

Just booked my holiday, Brock was an excellent guide.

March 3, 2020
Unprompted review
TeletextIreland logo

Reply from TeletextIreland

Hi Martin,

Thank you very much for your positive feedback :)

We hope you enjoy your time away and that you book with us again in the future.

All the best,

Kylie
Teletext Holiday

Rated 4 out of 5 stars

Great quotes sent to my phone and…

Great quotes sent to my phone and decided to book one
Thank you

March 1, 2020
Unprompted review
TeletextIreland logo

Reply from TeletextIreland

Hi Lisa,

Thank you very much for your positive feedback :)

We hope you enjoy your time away and that you book with us again in the future.

All the best,

Kylie
Teletext Holiday

Rated 5 out of 5 stars

Savio was very helpful and efficient…

Savio was very helpful and efficient when booking my holiday. I couldn't have asked for a better service.

February 28, 2020
Unprompted review
TeletextIreland logo

Reply from TeletextIreland

Hi Mia,

Thank you very much for your positive feedback :)

We hope you enjoy your time away and that you book with us again in the future.

All the best,

Kylie
Teletext Holiday

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