Temple & Webster Reviews 12,924

TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Considering 1,366 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the products, highlighting their excellent quality and reasonable prices. Many appreciate the ease of the ordering process and the prompt, efficient delivery service, often noting that items arrive quickly and well-packaged. However, some people were dissatisfied with specific issues, such as missing parts in their orders or significant delays in delivery. A few customers also reported receiving faulty products or experiencing structural problems with items like beds, leading to safety concerns and inconvenience.

What people talk about most

Product

Consumers are highly satisfied with the products, often praising their quality, value, and aesthetic appeal.... See more

Delivery service

Customers consistently note positive experiences with delivery service, frequently praising quick delivery... See more

Quality

Clients share positive opinions on quality, frequently highlighting products as great, high-quality, and... See more

Order

Users describe positive interactions with order. Many customers found the ordering process easy, with quick... See more

Price

People report positive experiences with price. Customers consistently praise the great and reasonable prices,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I buy all my furniture from temple & Webster in the last year I have purchased at least 10 items from beds to mattress dining tables recliner chairs I just purchased a king size bed frame & king size... See more

Company replied

Rated 5 out of 5 stars

Have purchased many products from temple and Webster for our new home. From wall sconces to outdoor furniture and everything in between. They have a great customer service to assist with product quest... See more

Company replied

Rated 5 out of 5 stars

I got what I ordered, most important. It came exactly as described on their website. I ordered a gorgeous floral doona cover with a aquamarine background. The doona cover is also reversable! I got 2x... See more

Company replied

Rated 5 out of 5 stars

I ordered two pieces of furniture from Temple & Webster and unfortunately one piece was damaged by the transport company(no fault of T&W). Temple & Webster were amazing and sorted the issue out immed... See more

Company replied


Company details

  1. Furniture Store
  2. Bedroom Furniture Store
  3. Lighting Store
  4. Living Room Furniture Store
  5. Mattress Store
  6. Rug Store

About Temple & Webster

Written by the company

Imagine a one-stop destination for beautiful living at fantastic prices. Temple & Webster is Australia’s largest online retailer in the furniture and homewares market, with over 200,000 products on offer from over 500 suppliers, including direct sourcing capabilities through a private label division. Our vision is simple: to be the first place Australians turn to when shopping for their home.
  • $25 off your first order when you sign up for our email newsletter.
  • Fast delivery across Australia.
  • 200,000+ products to suit every style and budget.
  • Curated collections and style advice.
  • World-class customer service.
  • Stress-free 30-day returns on most items.
  • Sale events, with savings of up to 70% off.

Love saving?

Written by the company

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Contact info

4.5

Excellent

TrustScore 4.5 out of 5

13K reviews

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Rated 5 out of 5 stars

Temple Webster furniture has proven to…

Temple Webster furniture has proven to be quality made and structurally sound plus good on the eye. I have purchased outdoor chairs and and a indoor bench very impressed and won't break the bank .very well finished off. I highly recommend.

March 26, 2026
Temple & Webster logo

Reply from Temple & Webster

Hey Dawn, love that your new indoor and outdoor pieces are stylish!

Rated 5 out of 5 stars

House warming gift

The product was lovely & was as shown on website. It was delivered very quickly & in good order.

March 24, 2026
Temple & Webster logo

Reply from Temple & Webster

Hey Robyn, so glad it looks just as gorgeous as it did online!

Rated 5 out of 5 stars

Great service

Easy, quick delivery and product was exactly what I ordered 🤗

March 24, 2026
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Reply from Temple & Webster

Hey Karen, so happy you're loving it—that's exactly what we like to hear!

Rated 5 out of 5 stars

Easy ordering

Easy ordering. Good products. Quick delivery. Also being able to use pay on four.

March 24, 2026
Temple & Webster logo

Reply from Temple & Webster

Hey Helen, delighted to hear the process was so easy!

Rated 5 out of 5 stars

Fast delivery

Fast delivery, good quality and affordable price

March 21, 2026
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Reply from Temple & Webster

Hey Melissa, So glad to hear that—we're absolutely thrilled you're happy with it!

Rated 5 out of 5 stars

Beautiful.quality rugs,machine…

Beautiful.quality rugs,machine washable,heaps of styles and sizes to choose from,and lots of different products to choose from for ur home.TandW is very easy to purchase from delivery is fast i just wish the delivery people did try to deliver my rugs to my door I was home waiting and they didnt even try but thats the only issue I had and that wasn't temple and Webster's fault wonderful store

March 23, 2026
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Reply from Temple & Webster

Hey Heidi, so happy you love our huge range of washable rugs!

Rated 5 out of 5 stars

I have found Temple and Webster…

I have found Temple and Webster excellent for on-line purchases. Their description of products, honest, delivery efficient and instructions for assembly, clear.
Would happily recommend Temple and Webster
Brenda Mouritz and no, I am not a robot nor have I used AI for this review

March 22, 2026
Temple & Webster logo

Reply from Temple & Webster

Hey Brenda, Ah, thank you for the glowing review—it truly makes our day!

Rated 5 out of 5 stars

Always prompt with delivery.

Always prompt with delivery.
Always happy with products.
Needed a small round rug at a reasonable price and found it.

March 22, 2026
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Reply from Temple & Webster

Hey Susan, so happy you found that perfect rug!

Rated 5 out of 5 stars

Great shopping experience

All purchases have been processed quickly and delivery has been fast. All items have been as described and I have been happy with products received.

March 22, 2026
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Reply from Temple & Webster

Hey Kellie, delighted you love your finds—glad they're perfect for you!

Rated 5 out of 5 stars

I ordered 2 mint green chairs

I ordered 2 mint green chairs. One of the chairs that arrived was grey. Returning the chair and getting the correct one was easy and quick. I felt the customer service was amazing

March 15, 2026
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Reply from Temple & Webster

Hey Anita, love that we got those mint green chairs sorted for you!

Rated 5 out of 5 stars

The Perfect Throw

After scrolling through hundreds of websites looking for the perfect throw, I found myself looking at the holy grail in the Temple and Webster website! Easy to choose the size, the perfect colour (!) and complete the transaction in minutes. Delivery was fast, my wonderful throw was well and safely packed, and now makes me smile every time I look at it. Temple and Webster - you rock!

March 21, 2026
Temple & Webster logo

Reply from Temple & Webster

Hey Margot, Yay, so happy you found the perfect throw, and it brings a smile to your face!

Rated 5 out of 5 stars

Shop with confidence

Super quick delivery coupled with timely, accurate order status updates.
Pricing was the most competitive I could find after shopping around.

March 20, 2026
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Reply from Temple & Webster

Hey Dan, love hearing that! So glad you're shopping with confidence.

Rated 1 out of 5 stars

Such a bad experience

Such a bad experience, ordered five different items, caught the Australia Post delivery drive (CCTV) drop 3 TW items at the front door, takes a photo of each of the 3 items, then picks one up and takes it away, fraud right? tried to contact TW customer service, no phone number, only live text support where you are writing and communicating to AI with AI responding, absolutely no resolution, then cut off, WTF! Absolutely no staff to speak to when something goes wrong! Will never order again! No customer service, no wonder their share price has crashed.

March 20, 2026
Unprompted review
Rated 5 out of 5 stars

Daniel bed

great produces, great prices, quick delivery, great range of products

March 19, 2026
Temple & Webster logo

Reply from Temple & Webster

Hey Amanda, love hearing that the Daniel bed was a hit!

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