Tenancy.Cleaning Reviews 

1,455
TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Looking at 470 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent service, highlighting the staff's professionalism, politeness, and dedication to going above and beyond. Many people noted the exceptional quality of work, with teams leaving properties spotless and paying great attention to detail. Reviewers also found the booking process to be very easy and efficient, often mentioning competitive and economical pricing. However, some customers also noted dissatisfaction with the cleaning quality, reporting that certain areas like carpets, windows, or appliances were left unclean or not to the expected standard. A few other people also felt that cleaners were occasionally late without apology or exhibited an unprofessional attitude. Additionally, some reviewers mentioned unexpected extra charges for specific items or services that they believed should have been included.

What people talk about most

Service

Consumers find service to be positive, with many reviewers praising the thoroughness, efficiency, and... See more

Staff

Reviewers highlight positive aspects of staff, frequently praising their professionalism, friendliness, and... See more

Quality

Customers had ambiguous experiences with quality, with many expressing significant dissatisfaction. Reviewers... See more

Booking process

Clients share ambiguous opinions on the booking process, with many reviewers finding it easy,... See more

Price

Customers consistently note ambiguous experiences with price, with many reviewers finding the rates... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Adir was really nice and overall he did an ok job. There was still bits where I had to go over myself, like window corners and bits of the carpet. Also, I paid for a carpet deep clean and was told on... See more

Rated 5 out of 5 stars

Had a great end of tenancy cleaning experience with Tenancy.Cleaning for our 3 story midterrace + converted basement in Altrincham. Quotes given were competitive and easy to book and make payment on... See more

Rated 5 out of 5 stars

Very happy with the service. They arrived on time, came fully prepared with all the proper equipment, and paid attention to every detail. The team was polite, professional, and easy to deal with throu... See more

Company replied

Rated 5 out of 5 stars

Would not hesitate to recommend Tenancy Cleaning as they exceeded all of our expectations. We used them to clean our house before selling, having had decoration and renovation work done so the hou... See more

Company replied


Company details

  1. Cleaning Service

Written by the company

Tenancy.Cleaning is a one-stop solution for all your professional cleaning needs and covers most parts of the UK. Whether it's End of Tenancy Cleaning, Move in Cleaning or Builders Cleaning – our diverse range of services provide customers with full satisfaction, no matter what their requirement is. With trained staff and high quality equipment, we guarantee an exceptional service that will leave you feeling impressed and leave each room looking better than before! If that isn’t enough, our move out cleaning packages are tailored to meet every requirement so you have peace of mind when it comes to getting back your deposit. Rest assured - with tenancy.cleaning, you can find the perfect cleaning solution for your home or business! Cleaning services that are currently available from our company: Tenancy Cleaning One off cleaning After builders cleaning Carpet and upholstery cleaning Oven and appliances cleaning Pressure washing service


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

1K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 61% of negative reviews

Typically replies within 2 weeks

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4.3

All reviews

(1,455)

445 reviews in the last 12 months

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Rated 5 out of 5 stars

End of tenancy clean

End of tenancy clean - David and a lady attended to clean the house, had a quick look over once done and looked amazing. Punctual, easy to book and good value for money. I am awaiting the landlady to confirm but so far very happy.

June 8, 2026
Unprompted review
Rated 5 out of 5 stars

Amazing job

Amazing job, really punctual, professional and friendly too! Highly recommended

June 5, 2026
Unprompted review
Rated 5 out of 5 stars

Great experience

Great experience, so easy to book. I could pick date and time and got confirmation straight away that a cleaner will be there at that time. On day of cleaning she was in touch to give her exact ETA. She was friendly, professional and did an amazing job. Even the letting agents were impressed with how clean the property is. Will definitely use this company again for future, and have already recommended to my letting agent. Thanks

June 4, 2026
Unprompted review
Rated 5 out of 5 stars

Excellent service from these guy

Excellent service from these guy. The cleaner was pleasant and did a great job. There was a minor issue which was dealt quickly. Can’t fault and will be using these company again. Thank you once again.

June 4, 2026
Unprompted review
Rated 5 out of 5 stars

Wow!

The Nesh team was Extremely thorough, fast and efficient! Looks like a brand new flat ready for next tenants! Thank you so much highly recommended

June 4, 2026
Unprompted review
Rated 5 out of 5 stars

Great experience from Nesh team

Great experience from Nesh team. They were really receptive to the high cleaniliness standards expected of my landlord. Really friendly, super helpful guys and efficient work!! Thank you 🫶

May 31, 2026
Unprompted review
Rated 5 out of 5 stars

Highly recommended

A very pleasant experience using Tenancy.Cleaning at the end of my tenancy. I was given a discount after initial booking, I was kept informed about who is going to provide the service, I was called and informed about the time when the staff are going to arrive.
I was pleasantly impressed by Mike's team, they have left the house spot on, I cannot thank them enough. They were polite, have done exactly what I was asking and handed over a perfectly clean house. Thank you 🤝

May 29, 2026
Unprompted review
Rated 5 out of 5 stars

End Of Tenancy Cleaning

I am very thankful to Simona’s team for my end of tenancy cleaning. The job was done fantastically well, and they were very punctual. Simona paid attention to details and put in a lot of hard work.

May 28, 2026
Unprompted review
Rated 5 out of 5 stars

Very happy with the service

Very happy with the service, easy to book and place was spotless after they worked on it. We had agreed on a quote beforehand and Nesh and team went above and beyond to ensure that everything on it was satisfied :)

May 30, 2026
Unprompted review
Rated 5 out of 5 stars

Amazing end of tenancy clean

I used Tenancy cleaning for my end of property clean and was really impressed by the service. Ali arrived on time, was very professional and did a great job - would definitely recommend to anyone looking for a deep property clean at competitive prices! :)

May 30, 2026
Unprompted review
Rated 5 out of 5 stars

Fantastic end of tenancy clean by…

Fantastic end of tenancy clean by Tenancy Cleaning. The booking process was easy and I recieved a detailed list of the work they would do. It covered everything I needed. After the landlord had inspected I was emailed to say he was very pleased with how clean the house had been left. I had to trust that they would do a good job as I couldn't be there myself. So pleased they didn't let me down. Price was good and worth every penny not to have to do it myself.
A huge thankyou to the team. Highly recommend Tenancy Cleaning. Thankyou.

May 15, 2026
Unprompted review
Rated 5 out of 5 stars

Incredible

I cannot recommend Tenancy Cleaning Nationwide Ltd highly enough! Abel and the team went absolutely above and beyond from start to finish. They were professional, courteous, and incredibly hardworking throughout the entire process.

The standard of cleaning was exceptional — every detail was taken care of, and the property looked spotless by the time they finished. It’s clear they take real pride in their work, and their attention to detail was outstanding.

Thank you again to Abel and the whole team for doing such an incredible job. I would definitely use their services again and highly recommend them to anyone looking for a reliable and high-quality cleaning service!

Date of experience: 26 May, 2026

May 26, 2026
Unprompted review
Rated 5 out of 5 stars

Nice team

Nice team. Came early which was nice.
Thorough and if unable to clean a certain spot, they explained reasoning (e.g. needing to disassemble parts). Polite.
Would give 4.5 so, just rounding up to 5. The only downside is that it was quite pricey, but for every now and then, I would recommend for a deep clean.

May 26, 2026
Unprompted review
Rated 1 out of 5 stars

Shaida and Zanko cleaned our property…

Shaida and Zanko cleaned our property today to a high standard. Second time using this service. All good on our side. We will see if our deposit comes back. :)

Edit1: Sadly had to change this review as my tenacy deposit is likely to be impacted as they have picked up on cleaning issues.

We paid for extractor fan cleaning. Our checkout report advises "Requires cleaning" indicating it was not done.

We paid for deepclean of carpets in all areas and and its come back "appears vacuumed only" among areas having "debris". Window Seal has noted spores to crevices.

So whilst I can understand checkout agents can be picky, if it was one or two things I'd understand but sadly this is not the case. Whilst I also understand carpets can not be guaranteed clean when its mentions no cleaning. It makes you wonder.

May 25, 2026
Unprompted review

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