I am still in the initial stage with Tenant Angels, and so far they have been very friendly and professional. They reply to every enquiry and keep me updated on the progress. I have only been with t... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Daniel at Tenant Angels is an absolute knight in shining armour. Twice my flatmates and I have been in situations with a terrible landlord or leasing agency and both times Daniel has come to our rescu... See more
Company replied
Being in our 60’s and long term renters we were unsure where to turn when coming across a problematic landlord. A website search suggested Tenant Angels who had many positive reviews. From first conta... See more
Company replied
Tenant angels provide a highly professional service and genuinely go above and beyond to try to help tenants. Not only do they help immensely, they are prompt in answering any questions or queries you... See more
Company replied
Company details
About Tenant Angels
Written by the company
At Tenant Angels, we fight for the rights of tenants in England & Wales.
Specialising in Tenancy Deposit Protection Claims, in the last 12 months alone, we've handled over 1,300 claims for tenants!
The law on deposit protection is very clear, a landlord (or their agent) must protect a tenant's deposit within 30 days of it being paid and it must remain protected for the whole duration of the tenancy until the day the tenant moves out.
If the landlord fails to do this, they have broken the law and the tenant is entitled to the full deposit back plus up to 3x the value of the deposit per breach.
Our service is completely free of charge for tenants and if a tenants would like help with a claim, our partner solicitors operate on a no-win, no-fee basis.
We're a family-run business that is passionate about defending tenants rights. Helping you get exactly what you deserve.
If you need help, please get in touch today for a friendly no-obligation chat.
Tenancy Deposit Claims
Written by the company
- Free Tenancy Deposit Checks
- If your landlord did not protect your deposit, they have broken the law and you could be owed 3 times the value of your deposit in compensation. Find out free of charge today!
- No-win, No-Fee Service
- There are ZERO upfront costs! We operate all of our cases on a no win, no fee basis. All legal fees are recovered from the landlord when we win, along with a modest success fee from your compensation. Your compensation can be worth the return of your deposit in full, plus 3x your deposit value on top!
- 100% Confidential
- It's not uncommon for tenants to worry that checking the status of their deposit protection will be flagged to the landlord, especially if you're still living in the property. We can assure you, our service is 100% confidential. Your landlord will not be notified until the day you decide to file a claim.
Contact info
188 Liscard Road, CH44 5TN, Wallasey, United Kingdom
- 0151 372 0280
- info@tenantangels.co.uk
- tenantangels.co.uk
Free Deposit Check
4.9
Excellent
951 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Amazing service
Amazing service, they make everything easy and simple. They take all the stress and help set you up with the right solicitors. Very quick and efficient as well. Can't thank them enough!
April 8, 2026
Unprompted review
Terrible advertising campaign created…
Terrible advertising campaign created to stoke up trouble for landlords. Should be reported to advertising standards.
April 5, 2026
Unprompted review
Reply from Tenant Angels
Hi Lucie,
Thanks for your comment, though just to clarify for anyone reading - this review isn’t based on any experience of using our service.
This review has been written following a pro-tenant post that we published on Facebook in reference to the Renters' Rights Act and 'some' landlords reaction. We have since removed this post due to the nature of the reactions/comments shared by some landlords.
We don’t take a view on all landlords - many do things properly - but we will always stand up for tenants where the law hasn’t been followed.
All the best,
Tenant Angels
I don't like their deliberate divisive Advertising
I don't like their deliberately divisive Facebook advertising.
April 3, 2026
Unprompted review
Reply from Tenant Angels
Hi Jonathan,
Thanks for your comment, though just to clarify for anyone reading - this review isn’t based on any experience of using our service.
This review has been written following a pro-tenant post that we published on Facebook in reference to the Renters' Rights Act and 'some' landlords reaction. We have since removed this post due to the nature of the reactions/comments shared by some landlords.
We don’t take a view on all landlords - many do things properly - but we will always stand up for tenants where the law hasn’t been followed.
All the best,
Tenant Angels
This review is solely for their advert…
This review is solely for their advert “landlords are still acting like spoilt babies over the renters rights” and not on direct service standards.
This is a divisive and derogatory ad depicting all landlords in a demeaning nature. Imagine if the law was amended to allow section 21 and “landlord angels” showed a crying tenant being evicted marginally quicker.
The irony is the company’s sole purpose is to chase unprotected deposits, which has been around for years before the RRA, yet the ad seems to impress some magical law has now been passed to enable claims against landlords.
April 3, 2026
Unprompted review
Reply from Tenant Angels
Hi Shaun,
Thanks for your comment, though just to clarify for anyone reading - this review isn’t based on any experience of using our service.
This review has been written following a pro-tenant post that we published on Facebook in reference to the Renters' Rights Act and 'some' landlords reaction. We have since removed this post due to the nature of the reactions/comments shared by some landlords.
We don’t take a view on all landlords - many do things properly - but we will always stand up for tenants where the law hasn’t been followed.
All the best,
Tenant Angels
Fast, Professional and Truly Supportive Service
I reached out to Tenant Angels because I had issues with my landlord regarding the deposit. From the very beginning, their response was incredibly fast and professional. They contacted me promptly, asked for additional details, and clearly explained the next steps.
I was told that it might take a couple of days for a solicitor to get in touch, but in my case it happened in less than a day. The solicitor contacted me quickly, gathered all the necessary information, and we were able to proceed with signing everything without any delays.
I am very grateful to this company, especially to Daniel, for their timely support, professionalism, and genuine care throughout the process. Highly recommended!
March 25, 2026
Reply from Tenant Angels
Hi Arzu,
Thank you, this is really lovely to read.
I’m glad everything moved quickly for you and that the whole process felt smooth from start to finish. Great to hear the solicitor picked things up so fast as well.
Really appreciate the kind words, and I’ll make sure Daniel sees this.
All the best,
Tenant Angels
Great service!!!
Great service, excellent communication and prompt action and support offered
April 2, 2026
Unprompted review
Reply from Tenant Angels
Hi Sabrina,
Thanks so much, really appreciate that. Glad we could act quickly and keep things clear for you.
All the best,
Tenant Angels
Very good understanding your situation.
July 3, 2025
Reply from Tenant Angels
Hi there,
Thank you, really appreciate that. Glad we could understand your situation and help.
All the best,
Tenant Angels
Really helpful and professional team
Tenant angels are really helpful in finding me a solicitor and they kept me updated and explained the process with time and patience which I greatly appreciate. Thank you guys so much for the help!
April 1, 2026
Unprompted review
Reply from Tenant Angels
Hi Nishat,
Thank you, really appreciate that. Glad everything was clear and that we could help you find the right solicitor.
All the best,
Tenant Angels
The service was very good and helpful
The service was very good and helpful. Would definitely recommend. The staff were excellent, great at replying definitely on the ball.
March 27, 2026
Reply from Tenant Angels
Hi Chloe,
Thank you, really appreciate that. Glad the team kept things moving and stayed on top of everything for you.
Thanks for the recommendation as well.
All the best,
Tenant Angels
They really helpful and answered…
They really helpful and answered straight away i will suggest everyone to contact them at any case they will guide you even if they can not help with your case.
March 20, 2026
Unprompted review
Reply from Tenant Angels
Hi Indrit,
Thank you, really appreciate that. Glad we could guide you and be there to help, even where things aren’t always straightforward.
Thanks for the recommendation as well.
All the best,
Tenant Angels
The team were very supportive and…
The team were very supportive and straightforward, Kabiru Yisa
March 27, 2026
Reply from Tenant Angels
Hi Kabiru,
Thank you, really appreciate that. Glad everything was straightforward and you felt supported.
All the best,
Tenant Angels
Very friendly and helpful
Very friendly and helpful. Connected me with solicitors straight away. Explained everything in detail and was always responsive. Highly recommended Thank you
March 23, 2026
Reply from Tenant Angels
Hi Zakia,
Thank you, really appreciate that. Glad we could get you connected quickly and keep everything clear for you.
Thanks for the recommendation as well.
All the best,
Tenant Angels
Reply from Tenant Angels
Hi there,
Thanks, really appreciate that. Glad we could keep things quick and straightforward for you.
All the best,
Tenant Angels
Very helpful and great communication
Very helpful and great communication, process has gone smoothly and the transition to a solicitor was quick and the case was submitted promptly. Kept in touch every step and made what should be a stressful process very simple instead
March 12, 2026
Reply from Tenant Angels
Hi Mr Rahman,
Thank you, really appreciate that.
Glad everything moved smoothly for you and that the handover to the solicitor was quick. Good to hear it all felt simple rather than stressful.
All the best,
Tenant Angels
Professional
Professional, informative and supportive service.
I have been put in touch with a solicitor who are fantastic and who are progressing my claim for compensation.
March 18, 2026
Reply from Tenant Angels
Hi Sally,
Thank you, really appreciate that. Glad everything’s moving forward and that the solicitor’s been a great fit.
All the best,
Tenant Angels
This team is amazing
This team is amazing. I have been having issues with my landlord for quite a while now. I turned to a few organisations prior and was either ignored or told they couldn't help. Tenant Angels were fantastic from the start. Quick responses, Patient, professional, Informative,but most importantly, I felt supported and finally someone who listens and cares. When you are dealing with a landlord like mine...trust me, this is special! I have just had the parting email from these guys to say their work is done and I feel quite sad. But I know if i need them again, they will be there. Thank you so much guys for the amazing work you do.
March 24, 2026
Unprompted review
Reply from Tenant Angels
Hi Steven,
This genuinely means a lot to read, thank you.
It’s frustrating hearing you were ignored or turned away before finding us - unfortunately we hear that more often than we’d like. I’m just really glad you stuck with it and found your way to us in the end.
You were great to work with throughout, and I’m pleased we could give you that bit of reassurance and support when things weren’t easy on your side. That’s exactly what we’re here for.
And I know what you mean about the “parting email” feeling a bit strange - we do get that sometimes! But you’re absolutely right, if you ever need us again, we’re always here.
Wishing you all the best moving forward, Steven.
Best wishes,
Tenant Angels
Great communication throughout the…
Great communication throughout the process so far, they check in to make sure you understand everything, lovely team, thankyou
March 19, 2026
Unprompted review
Reply from Tenant Angels
Hi Laura,
Thank you so much for this - really appreciated.
I’m glad the updates have been clear and helpful for you. We know it can feel a bit unfamiliar at first, so making sure everything makes sense (and checking in along the way) is something we take seriously.
Lovely to hear your kind words about the team as well - I’ll make sure they see this 😊
Best wishes,
Tenant Angels
Easy and amazing service!
This service is amazing, they explained everything super clearly and stayed in touch with me until i was able to vacate the property i was living in. Quick and professional, they were accommodating with communications and the whole process was easy and straightforward. I would really recommend them and have already done so to others :)
March 16, 2026
Reply from Tenant Angels
Hi Georgia,
Ah this is so nice to read, thank you.
You handled everything really well your side, especially with the timing around moving out - that can be a stressful period, so I’m glad we were able to keep things clear and straightforward for you throughout.
Great to hear the communication worked well too, we always try to fit around what suits you rather than the other way round.
And honestly, recommending us to others means a lot - that’s the biggest compliment we can get.
Best wishes,
Tenant Angels
“They Didn’t Just Advise – They Took Action for Me”
Im having a really positive experience with Tenant Angels. They are incredibly supportive and understanding while Im going through a difficult situation.
They took the time to listen to my case, explained my options clearly, and most importantly, referred me to a solicitor who has now taken my case on. That support made a huge difference and gave me confidence moving forward.
I’m very grateful for their help and would highly recommend Tenant Angels to anyone needing advice or guidance with tenant issues.
March 23, 2026
Unprompted review
Reply from Tenant Angels
Hi Mrs Pickett,
Thank you for taking the time to write this, it really means a lot.
I’m sorry you’ve been dealing with a difficult situation, but I’m so pleased we were able to step in, listen properly, and help you move things forward. Getting the right solicitor involved at the right time can make a big difference, so it’s great to hear that’s given you some confidence.
You’ve been an absolute pleasure to deal with throughout, and I’m glad we could support you when you needed it.
Wishing you the very best with your case - we’re always here if you need anything along the way.
Best wishes,
Tenant Angels
Reply from Tenant Angels
Hi Jiffin,
Really appreciate this, thank you. Glad we could help and get things moving quickly for you.
Shout if you ever need anything.
Daniel
Tenant Angels
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.