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Tenant Angels Reviews 954

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 282 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their friendly, professional, and supportive approach, making interactions pleasant and informative. The service provided is frequently highlighted as excellent, with many people appreciating the efficiency and ease of their overall experience. Reviewers are particularly impressed with the quick response times and the clear communication throughout the process, especially regarding claims. Many consumers found the company's assistance invaluable in understanding their rights and navigating complex situations, often going above and beyond to help. The personalized and empathetic communication style is frequently mentioned as a significant factor in reducing stress and providing reassurance during challenging times.

What people talk about most

Staff

Reviewers highlight positive aspects of staff. Customers consistently praise the team for their... See more

Service

Customers consistently note positive experiences with service. Reviewers frequently praise the swift,... See more

Customer service

Users describe positive interactions with customer service. Customers consistently praise the professional,... See more

Response time

People report positive experiences with response times. Customers consistently praise the quick and efficient... See more

Claim

Clients share positive opinions on claim. Many customers express satisfaction with the support and advice... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I am still in the initial stage with Tenant Angels, and so far they have been very friendly and professional. They reply to every enquiry and keep me updated on the progress. I have only been with t... See more

Rated 5 out of 5 stars

Daniel at Tenant Angels is an absolute knight in shining armour. Twice my flatmates and I have been in situations with a terrible landlord or leasing agency and both times Daniel has come to our rescu... See more

Company replied

Rated 5 out of 5 stars

Being in our 60’s and long term renters we were unsure where to turn when coming across a problematic landlord. A website search suggested Tenant Angels who had many positive reviews. From first conta... See more

Company replied

Rated 5 out of 5 stars

Tenant angels provide a highly professional service and genuinely go above and beyond to try to help tenants. Not only do they help immensely, they are prompt in answering any questions or queries you... See more

Company replied


Company details

  1. Legal Services

About Tenant Angels

Written by the company

At Tenant Angels, we fight for the rights of tenants in England & Wales.

Specialising in Tenancy Deposit Protection Claims, in the last 12 months alone, we've handled over 1,300 claims for tenants!

The law on deposit protection is very clear, a landlord (or their agent) must protect a tenant's deposit within 30 days of it being paid and it must remain protected for the whole duration of the tenancy until the day the tenant moves out.

If the landlord fails to do this, they have broken the law and the tenant is entitled to the full deposit back plus up to 3x the value of the deposit per breach.

Our service is completely free of charge for tenants and if a tenants would like help with a claim, our partner solicitors operate on a no-win, no-fee basis.

We're a family-run business that is passionate about defending tenants rights. Helping you get exactly what you deserve.

If you need help, please get in touch today for a friendly no-obligation chat.

Tenancy Deposit Claims

Written by the company

Free Tenancy Deposit Checks
If your landlord did not protect your deposit, they have broken the law and you could be owed 3 times the value of your deposit in compensation. Find out free of charge today!
No-win, No-Fee Service
There are ZERO upfront costs! We operate all of our cases on a no win, no fee basis. All legal fees are recovered from the landlord when we win, along with a modest success fee from your compensation. Your compensation can be worth the return of your deposit in full, plus 3x your deposit value on top!
100% Confidential
It's not uncommon for tenants to worry that checking the status of their deposit protection will be flagged to the landlord, especially if you're still living in the property. We can assure you, our service is 100% confidential. Your landlord will not be notified until the day you decide to file a claim.

Contact info

Promotion box for Tenant Angels

Free Deposit Check

Unsure if your deposit was protected correctly? Find out today!

4.9

Excellent

TrustScore 5 out of 5

954 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 48 hours

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Rated 5 out of 5 stars

Using Tenant Angels was very professional and easy

Using Tenant Angels was quick, easy and very professional. They gather the data and passed it to one of their approved solicitors and the case was assessed. The solicitor is in the process of serving our landlord legal documentation asking why they withheld part of our deposit and not placing our deposit into any of the government approved TDP schemes, which is illegal. We are very confident that we will recover all of our withheld funds and succeed in our case. Thank you to all at Tenant Angels, especially Lottie, for all your help and professional advice.

January 12, 2026
Unprompted review
Tenant Angels logo

Reply from Tenant Angels

Hi Brian,

Thank you, really appreciate you taking the time to share this.

Glad everything’s been smooth so far and that you’re feeling confident moving forward. I’ll make sure Lottie sees this as well - she’ll really appreciate it.

Wishing you the best with the case.

All the best,
Tenant Angels

Rated 5 out of 5 stars

So grateful to Daniel and Emma of Tenant Angels

Thank you to Daniel and Emma from Tenant Angels for all their advice and support throughout last year. We got in touch with Tenant Angels when we discovered our tenancy deposit was removed from the protection scheme early for 9 continuous weeks, and after asking us all the details of our case, were very thorough in making sure we could have a successful case.

Though in our case things were solved out of Court, their consistent and empathic communication was a great help and relief during a very stressful time. We could not recommend Tenant Angels enough for helping tenants like us fight rogue landlords, and all as a free service.

Please keep up this exceptional work that you do! Thank you for everything, and all the best wishes from us.

Maria Miret & Family

January 13, 2026
Unprompted review
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Reply from Tenant Angels

Hi Maria,

Thank you so much for this, it really means a lot.

I’m so glad we could support you through what sounds like a really stressful situation, and great to hear it was resolved without needing to go to court. You handled everything brilliantly your side.

Really appreciate the kind words about the communication as well - that’s something we care a lot about.

Wishing you and your family all the very best, and thank you again for the recommendation.

All the best,
Daniel & Emma
Tenant Angels

Rated 5 out of 5 stars

Amazing support

Amazing support!
Everything was so smooth, they always check back on you, and are actually, so friendly and super caring! Couldn't recommend enough

January 5, 2026
Tenant Angels logo

Reply from Tenant Angels

Hi Regina,

Thank you, really appreciate that.

Glad everything felt smooth and that you felt looked after - that’s exactly what we aim for.

Thanks so much for the recommendation as well.

All the best,
Tenant Angels

Rated 5 out of 5 stars

Amazing initiative!

Could not recommend Tenant Angels more. Some landlords take advantage of tenants. They expect tenants to not fight back or complain and get away with it.

Tenant Angels made holding my landlord to account a breeze. I filled in the relevant information and they informed me that I had a potential case. They were clear about what would happen next and very open to take any questions. After that, they put me in contact with solicitors and I now have a case against my landlord for my deposit plus more.

January 7, 2026
Unprompted review
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Reply from Tenant Angels

Hi Adam,

Thank you, really appreciate you taking the time to write this.

Glad we could make things straightforward for you and help you take it forward with confidence. You handled everything really well your side.

Wishing you the best with the case, and thanks again for the recommendation.

All the best,
Tenant Angels

Rated 5 out of 5 stars

Very satisfied by the constant…

Very satisfied by the constant communication

January 5, 2026
Tenant Angels logo

Reply from Tenant Angels

Hi Jackie,

Thanks, really appreciate that. Glad the communication made a difference for you.

All the best,
Tenant Angels

Rated 5 out of 5 stars

They were respectful

They were respectful, gentle and always willing to help

January 6, 2026
Tenant Angels logo

Reply from Tenant Angels

Hi there,

Thank you, that’s really kind of you to say. Glad you felt supported throughout.

All the best,
Tenant Angels

Rated 5 out of 5 stars

I really appreciate the help I received…

I really appreciate the help I received and super grateful for pointing me in the right direction as I had no idea what to do or who to talk to. And fingers crossed my situation gets sorted :)

December 10, 2025
Unprompted review
Tenant Angels logo

Reply from Tenant Angels

Hi James,

Really appreciate that, thank you. Glad we could point you in the right direction - that first step is usually the hardest.

Fingers crossed for you as well 🤞

All the best,
Tenant Angels

Rated 5 out of 5 stars

Worth going to Tenant Angels

Very supportive and helped us understand the procedure
Just was a little upset how much the solicitor takes for a wining case.. not sure why tenant Angels don’t get a cut from this..

December 18, 2025
Tenant Angels logo

Reply from Tenant Angels

Hi there,

Thanks so much for the kind review - we’re really glad we could support you and help make the process clearer.

Wishing you all the best for the holidays and a happy New Year!
The Tenant Angels Team

Rated 5 out of 5 stars

Professional & supportive from the…

Professional & supportive from the start with clear guidance . Highly recommended

December 11, 2025
Tenant Angels logo

Reply from Tenant Angels

Hi there,

Thanks so much for the lovely review! We’re really glad you felt supported and found the guidance clear from the start. Appreciate the recommendation - and wishing you a lovely Christmas and a happy New Year.

All the best,
The Tenant Angels Team

Rated 5 out of 5 stars

Well imformed even now it’s gone to a…

Well imformed even now it’s gone to a solicitor they are still helpful

December 11, 2025
Tenant Angels logo

Reply from Tenant Angels

Hi Kirsty,

Thanks so much for the lovely review! We’re really glad you’ve continued to feel supported, even now things are with the solicitor - we’re always here if you need us. Wishing you a lovely Christmas and a great start to the New Year.

All the best,
The Tenant Angels Team

Rated 5 out of 5 stars

I had no idea what to do or where to…

I had no idea what to do or where to go. I’ve never had an issue with a former landlord before. The same day I saw somebody mention Tenant Angles and I took it as a sign and I’m very grateful that I got in contact with them. They’ve helped me put forward a case and simplified every step to make it understandable as it can come across quite daunting. Thank you for the help and don’t hesitate to contact them if you need help.

December 11, 2025
Unprompted review
Tenant Angels logo

Reply from Tenant Angels

Hi Dominic,

Thanks so much for sharing this - we’re really glad you found us when you did. These situations can feel daunting at first, so it’s great to hear everything was made clearer and less stressful. We’re happy to be helping you along the way.

Wishing you a lovely Christmas and all the best for the New Year ahead,
The Tenant Angels Team

Rated 5 out of 5 stars

Very helpful at the time was very…

Very helpful at the time was very stressed and you put our mind a little more at ease, the service was very quick to respond and keep us updated they very polite and explained everything thoroughly

December 3, 2025
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Reply from Tenant Angels

Hi there,

Thank you so much for the kind review. We’re really glad we could help put your mind at ease during a stressful time and keep you updated along the way. That’s exactly what we’re here for.

Wishing you a peaceful Christmas and a positive New Year ahead,
The Tenant Angels Team

Rated 5 out of 5 stars

There terms are clear and direct.

December 1, 2025
Unprompted review
Tenant Angels logo

Reply from Tenant Angels

Hi Kaosarat,

Thanks for the review! We’re really glad you found everything clear and straightforward - that’s exactly what we aim for. Wishing you a lovely Christmas and a happy New Year.

All the best,
The Tenant Angels Team

Rated 5 out of 5 stars

Tenant Angels have been wonderful…

Tenant Angels have been absolutely wonderful in helping me with my landlord issues. From the very beginning, they took care of most things for me, making the whole process feel smooth and manageable. They always took the time to explain everything clearly and kept me updated on every step of my case. They’re always happy to answer my questions with kindness and patience, and their knowledge has been genuinely reassuring throughout the whole process. I’m truly grateful for their support and will recommend their services whenever I can.

December 10, 2025
Unprompted review
Tenant Angels logo

Reply from Tenant Angels

Hi Daria,

Thank you so much for the lovely review - we’re really glad we could make things feel smoother and easier for you. It means a lot to hear you felt supported and kept in the loop throughout. We really appreciate the recommendation.

Wishing you a lovely Christmas and all the best for the New Year ahead,
The Tenant Angels Team

Rated 5 out of 5 stars

Very helpful and fast paced with results

Very helpful and fast paced with results

December 9, 2025
Tenant Angels logo

Reply from Tenant Angels

Hi Sabastian,

Thanks for the great review! We’re really glad you found the service helpful and quick. Wishing you a lovely Christmas and a great start to the New Year.

All the best,
The Tenant Angels Team

Rated 5 out of 5 stars

Thank you from bottom of my heart

Thank you from bottom of my heart, Tenant Angels listened me and take my case seriously.

December 9, 2025
Tenant Angels logo

Reply from Tenant Angels

Hi Aida,

Thank you so much for your kind words - it really means a lot. We’re glad you felt listened to and taken seriously. Wishing you a peaceful Christmas and all the very best for the New Year.

Take care,
The Tenant Angels Team

Rated 5 out of 5 stars

Tenant Angel thanks so much for your…

Tenant Angel thanks so much for your quick response and feedback.

December 5, 2025
Tenant Angels logo

Reply from Tenant Angels

Hi there,

Thanks so much for the kind words! We’re really glad we could help quickly. Wishing you a lovely Christmas and a happy New Year.

All the best,
The Tenant Angels Team

Rated 5 out of 5 stars

Very professional

November 19, 2025
Tenant Angels logo

Reply from Tenant Angels

Hi Pranet,

Thanks so much for the review - really appreciate it! Wishing you a lovely Christmas and all the best for the New Year.

All the best,
The Tenant Angels Team

Rated 5 out of 5 stars

I have used tenancy angels twice

I have used tenancy angels twice, both times they have been professional and clear with information, quick and so very friendly
Highly recommend

December 3, 2025
Tenant Angels logo

Reply from Tenant Angels

Hi Maria,

Thanks so much for the lovely review - and for coming back to us again! We’re really glad you found everything clear, friendly, and quick both times. We really appreciate the recommendation.

Wishing you a lovely Christmas and a happy New Year,
The Tenant Angels Team

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