Terrace Downs Resort Reviews 

184
TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

What a wonderful place to enjoy your birthday or any other occasion with friends, food buffet the best ever I've had staff so friendly, everything went so smoothly for me. Ladies enjoyed their spa tr... See more

Company replied

Rated 5 out of 5 stars

What an amazing place, stunning views, great food, friendly, efficient staff, excellent accommodation, overall a wonderful experience. The only thing I would have liked was more milk to have a cup o... See more

Company replied

Rated 5 out of 5 stars

Our villa was spacious, fully kitted out, luxurious and with a jaccuzi/wet room/bathroom to die for. Complimenrary wine and antipasta in the room were a nice touch. We were within walking distance of... See more

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Rated 5 out of 5 stars

Our children gave us a golf, accommodation, food and drinks, package, which we have just redeemed. Our experience was fantastic, our villa was everything we could have wanted with amazing views... See more

Company replied

Company details

  1. Hotel
  2. Association or Organization
  3. Food Products Supplier
  4. Golf Club
  5. Restaurant
  6. Sporting Goods Store
  7. Travel Agency
  8. Wedding Service

Information provided by various external sources

Terrace Downs Resort offers an ideal ‘getting away from it all’ destination close to Mt Hutt Ski field and Methven. We are Quintessential New Zealand – stay with us to experience majestic scenery and warm hospitality. As the ‘Gateway to the South Island’, Terrace Downs Resort is perfectly located for the first and last nights of your South Island tour. Or rejuvenate with a week-long stay to really appreciate our wilderness backdrop.


Contact info

4.9

Excellent

TrustScore 5 out of 5

184 reviews

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4.9

All reviews

(184)

2 reviews in the last 12 months

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Rated 5 out of 5 stars

Absolutely fabulous

All aspects of our nights stay at Terrace Downs were 5 star +++.
Exceptional staff, exceptional accommodation... and the dining ..... absolutely fabulous. Thank you chefs for for the amazing meal.

December 12, 2015
Unprompted review
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Reply from Terrace Downs Resort

Dear Lois,

Thank you so much for your wonderful feedback, we hope you return in the future and have even better time here!

Terrace Downs Team

Rated 5 out of 5 stars

A weekend Away.

Very enjoyable. Quality food, accomadation and Quality people.

December 11, 2015
Unprompted review
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Reply from Terrace Downs Resort

Dear Clyde,

Thank you very much for your feedback, hope you will come and stay again in the near future.

Terrace Downs Team

Rated 5 out of 5 stars

Everything Fantastic

We only stayed 1 night however my husband played golf and loved it. Accommodation and dinner in restuarant would have to be the best on our 3 week trip around the South Island. The staff were all fantastic.

December 10, 2015
Unprompted review
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Reply from Terrace Downs Resort

Dear Jeanette,

Thank you for your kind feedback. We are very glad you had a great time and had a great trip around the South Island.

Hope you will return in the future.

Terrace Downs Team

Rated 4 out of 5 stars

Great getaway

Staff were excellent, rooms were great, all in all a really enjoyable stay. I would suggest you put on transport between villas and club house/reception (golf cart/mini bus) especially when the weather is not good though?

December 10, 2015
Unprompted review
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Reply from Terrace Downs Resort

Dear Ian,

Thank you for your feedback. We are very glad you had an enjoyable stay. We do offer transport and reception is able to organsie that for you. We hope you come back and stay in the future.

Terrace Downs Team

Rated 4 out of 5 stars

Four Stars

Both really enjoyed our short stay with Terrace Downs. Friendly service and very accommodating. Lovely clean and warm villa.
Only disappointing thing is they couldn't fit us in at the day spa while we were there . Highly recommend the clay bird shooting and archery session.

December 7, 2015
Unprompted review
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Reply from Terrace Downs Resort

Dear Alice,

Thank you for your feedback, we are very pleased you had a great time at Terrace Downs. We hope you return in the future so you can try The Spa!

Terrace Downs Team

Rated 5 out of 5 stars

Stress free

On arrival the reception was friendly and efficient. The villa was spacious, spotless and everything worked. Both the restaurant and the cafe menu was extensive and the food divine.

The best part was the stunning uninterrupted views over acres of lawn and forest. From our room we never saw or heard a car, a bus, a paraglider, a mob, a work gang, just total tranquility and peace.

I would highly recommend if you are looking for somewhere to relax and unwind… and we are not golfers. I did utilize the spa facility though. Ahhh total bliss.

December 3, 2015
Unprompted review
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Reply from Terrace Downs Resort

Dear Mr & Mrs Jackson,

Thank you very much for your wonderful feedback, we are so glad you had an excellent time and had a very relaxing time at The Spa! We hope you return to Terrace Downs in the future.

Terrace Downs Team

Rated 3 out of 5 stars

Great accommodation, food was average.

Our unit needed all the spider webs on the deck and bannister sprayed or swept. The outdoor chairs and table also had webs on them. The food was very average for the $$s however the service was friendly and efficient. The breakfast was disappointing as everything was soggy. Hashbrowns soggy, bacon soft not crispy, sausages very pale and uninviting. The card in our room called us Mr and Mrs Murray which was incorrect.

November 29, 2015
Unprompted review
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Reply from Terrace Downs Resort

Dear Lisa & Murray,

We are very sorry that your experience at Terrace Downs wasn't satisfactory. We hope that you will return one day in the future and have a pleasant experience at Terrace Downs.

Terrace Downs Team

Rated 5 out of 5 stars

Amazing views!

Indulge yourself for a couple of nights at this great retreat or stay longer. Amazing views over the countryside and mountains, excellent accommodation and good food to suit all tastes.

A definite must if your touring in the Canterbury area.

November 22, 2015
Unprompted review
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Reply from Terrace Downs Resort

Dear Denise,

Thank you very much for your feedback, hope you return one day in the future and have an even better experience at Terrace Downs!

Terrace Downs Team

Rated 5 out of 5 stars

Awesome

We spent a fantastic night in a warm comfortable villa. The food at the restaurant was exceptional and the service of all was above excellent.
Thankyou

November 18, 2015
Unprompted review
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Reply from Terrace Downs Resort

Dear Barry,

Thank you for your wonderful feedback, we hope you will return again and have an even better stay.

Terrace Downs Team

Rated 5 out of 5 stars

Just what we needed

We had the most relaxing time away and felt removed from all the normal goings on of everyday life. We loved it and cannot wait to come back

November 16, 2015
Unprompted review
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Reply from Terrace Downs Resort

Dear Vanessa,

Thank you very much for your feedback. We are so glad you had a brilliant time here and look forward to your return in the future.

Terrace Downs Team

Rated 5 out of 5 stars

Loved our stay at Terrace Downs

Was there for possibly a game of golf but gale force winds and rain prevented that

November 16, 2015
Unprompted review
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Reply from Terrace Downs Resort

Hi Jason,

Thank you for your feedback, sorry you didn't get to enjoy your round of golf, the winds can be very temperamental here! Hope you return sometime and get to experience the golf course with no wind!

Terrace Downs Team

Rated 5 out of 5 stars

Wonderful complex, friendly & helpful staff, yummy food

We really enjoyed our stay at the Terrace Downs and would recommend to others. The staff were very helpful and friendly. The restaurant food was delicious!
The room was lovely 😃

November 9, 2015
Unprompted review
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Reply from Terrace Downs Resort

Dear Petrina,

Thank you so much for your lovely feedback, we are so glad you had a great time here.

Terrace Downs Team

Rated 4 out of 5 stars

Picture perfect

Absolutely loved the accommodation and beautiful views. Dinner was nice but nothing to get excited about. Staff were excellent.

November 9, 2015
Unprompted review
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Reply from Terrace Downs Resort

Dear Jo,

Thank you for your feedback, hope you return to Terrace Downs some time in the future.

Terrace Downs Team

Rated 5 out of 5 stars

Fantastic experience

Terrace Downs staff were helpful & accommodating from our very first email. They extended our voucher use-by date, included another couple at our request & transferred credits. On arrival the staff were welcoming & friendly, this was continued throughout our 2 day stay & included cafe, restaurant, bar & spa staff. The food was excellent with a good selection & reasonably priced, the accommodation was spotless with amazing views, the golf course was beautifully groomed & the Tranquility Massage was the best I've had. Overall we had a wonderful weekend & would recommend a break at Terrace Downs Resort to locals & tourists alike.

November 7, 2015
Unprompted review
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Reply from Terrace Downs Resort

Dear Steph,

Thank you very much for your wonderful feedback, it is so nice to hear that you had a wonderful stay and enjoyed your time at Terrace Downs. Hope to see you come back soon.

Terrace Downs Team

Rated 5 out of 5 stars

An amzing place to get away from it all.

We arrived to a very friendly welcome. Our unit was spotless. We turned the couch around and sat just enjoyed the view over the golf coarse. We are not golfers so just enjoyed walking around the coarse to take in the amazing views of the Rakaia river below. The food in the restaurant is as good anywhere, and highly recommend . The only thing I didn't like was the join in the king size . But overall an amazing place to stay.

November 4, 2015
Unprompted review
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Reply from Terrace Downs Resort

Dear Jenny,

Thank you very much for your wonderful feedback and very glad you had an enjoyable stay. Hope to see you back here sometime in the future.

Terrace Downs Team

Rated 5 out of 5 stars

Amazing facilities for a group getaway

8 of us stayed in a villa - very spacious for us all. Everything lovely & clean, 1 mug did have a tea stain in the bottom but presume not cleaned effectively in the dishwasher, happens quite often if cups are not rinsed!!
Meal was delicious, staff friendly and efficient.
Totally enjoyed our stay, no complaints.

November 4, 2015
Unprompted review
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Reply from Terrace Downs Resort

Dear Teresa,

Thank you for your feedback, we are very glad you had an enjoyable stay and hope to see you back here again.

Terrace Downs Team

Rated 4 out of 5 stars

Absolutely Stunning!

Our stay was fantastic, stunning scenery, wish we could have spent more time there. Exceeded my expectations! The service was very friendly and attentive, the room was top notch, dinner was delicious, buffet breakfast could have been better (it was nice - room for improvement). I am coeliac, it would have been nice to have some Gluten Free Cereal to choose from as well as maybe Gluten Free Sausages.

November 3, 2015
Unprompted review
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Reply from Terrace Downs Resort

Dear Belinda,

Thank you for your feedback, I have passed this message onto the head chef about having a Gluten Free friendly menu. We are so glad you enjoyed your time here and hope you return some day.

Terrace Downs Team

Rated 5 out of 5 stars

Everything was perfect

We stayed and played golf in the off season but still the service from staff and the quality of accommodation was exceptional.
Everyone was friendly and relaxed without being intrusive.
Highly recommend.

November 3, 2015
Unprompted review
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Reply from Terrace Downs Resort

Dear Julie,

Thank you for your kind feedback, hope to see you back at the resort sometime.

Terrace Downs Team

Rated 5 out of 5 stars

Impressed with service

We stayed for a wedding. Very impressed with our unit and the facilities. The staff at the wedding were excellent and we will be back at some stage.

October 29, 2015
Unprompted review
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Reply from Terrace Downs Resort

Dear Suzanne,

Thank you for your feedback, hope you had a lovely time at the wedding! Hope to see you back here again some time soon.

Terrace Downs Team

Rated 5 out of 5 stars

Fantastic staff and service

From reservations to check out, everything was fantastic and easy. Staff were happy to accommodate all of our crazy requests- taking group photos, jump starting our car when we had a flat battery. Nothing was a problem for the amazing team there. We stayed in Yuki's chalet as a group and the accommodation was fantastic. There was enough space for all of us and we had a great stay. Waking up to ducks on the pond and hares running across the field was amazing. Would highly recommend terrace downs and hope to go back again soon to explore more of the resort.

October 27, 2015
Unprompted review
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Reply from Terrace Downs Resort

Dear Stephanie,

Thank you so much for your wonderful feedback, we are so pleased to hear you and your group had a brilliant time at Terrace Downs, hope to see you back here again to experience more of what we have to offer!

Terrace Downs Team

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