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Review summary

Based on reviews, created with AI

Most reviewers were somewhat happy with their experience overall. Many consumers are satisfied with the user experience, finding the platform easy to use and effective for earning income while developing skills. People appreciate the learning resources and the structured environment, which helps them grow as testers. Many also highlight the supportive nature of team leaders and the opportunities for career advancement within the platform. However, some people were dissatisfied with the customer service, citing issues like account bans without notice or clear explanations, and a perceived lack of respect from support staff. There are also concerns about the onboarding process being overly rigid and difficult, leading to frustration and a feeling of being gatekept rather than supported.

What people talk about most

User experience

Customers consistently note positive experiences with user experience. Many reviewers praise the platform's... See more

Staff

Reviewers mention ambiguous feedback about staff. Many customers praise the support team and team leaders for... See more

Website

Clients share ambiguous opinions on the website. Many reviewers praise the website's user-friendly interface,... See more

Customer service

Reviewers highlight negative aspects of customer service. Many customers report receiving harsh,... See more

Service

Customers had ambiguous experiences with service. Many reviewers expressed disappointment, citing issues like... See more

Based on these reviews

Rated 3 out of 5 stars

Test IO has a lot of potential. The training is well done, and the people working there are helpful and responsive — they answer questions and really try to support testers. However, there are some is... See more

Company replied

Rated 3 out of 5 stars

Good for those starting their careers in testing and i loved the onboarding.My account was banned anyways because i violated one of their rules.In their T& C it is indicated that testers who are banne... See more

Company replied

Rated 3 out of 5 stars

After 6 months with Test IO, I'm satisfied with this platform. I think the platform should improve how testers can check known bugs. Unlike team leaders, we cannot easily verify whether old bugs hav... See more

Company replied

Rated 5 out of 5 stars

It has been 3 months since I joined Test IO, as a side hustle and I can attest it has been amazing so far. It helps if you have been into Quality Assurance for a good number of years yourself. :)... See more

Company replied


Company details

  1. Software Company

Written by the company

QA Testing as a Service helps you ship apps faster and sleep better with real tests by people on real devices. Learn about QA leader test IO.


Contact info

3.6

Average

TrustScore 3.5 out of 5

200 reviews

5-star
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1-star

Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

This platform is highly competitive for…

This platform is highly competitive for freelance testers. Employees must have strong mentalities and reliability to work on this platform. The workload is flexible, but the difficulty level is high. The payout is quite intermediately but suitable for college student

January 21, 2024
Unprompted review
test IO logo

Reply from test IO

It's great to know our platform is making a positive impact for you.

Rated 5 out of 5 stars

Test.IO is known for its equality and Fairness

Test.IO is known for its equality and fairness in terms of how almost everything about the company is run. Test IO has granted me an opportunity to take part in crowd testing on her platform irrespective of my region and country's reputation. I'm Nigerian and I must say that it's difficult to find an online job that accepts applicants from my country, but Test IO is leading by example in this field.
I will recommend test IO to anyone willing to earn on the go.

November 24, 2023
Unprompted review
Rated 1 out of 5 stars

DO NOT WASTE ANY TIME WITH THIS TEST IO…

DO NOT WASTE ANY TIME WITH THIS TEST IO this company is not worth it. They send out emails like this Hello Mary Tate,
There is a new Opportunity Real Payment testing opportunity for US testers matching your profile:

Email from them... about getting a testing opportunity today that says..

Ready to participate in test with own credit/debit cards

Um I am not going to give anyone my credit card information or spend money for a test or test with my credit card to a unknown company. Just no.

These are the only type of emails I get from them. The other bug testing. You can NOT make money there so unless you want to waste time learning how to bug test if you don't already know how to or work for free just do not bother with them.

October 15, 2023
Unprompted review
test IO logo

Reply from test IO

Thank you for your feedback.

We prioritize user safety, transparency, and security. Test IO, backed by EPAM, maintains stringent security measures and policies to safeguard user data.

Our platform offers diverse testing opportunities, resources like Test IO Academy, and a supportive community.

We value your insights and encourage you to engage with us for further assistance or feedback.

Rated 5 out of 5 stars

I participated in Testing Cup 2023

I participated in Testing Cup 2023, I found it to be a good and meaningful program.
It helps people who don't know each other bond together, work together, and improve their skills together.
It's just a pity that if there was an additional badge icon for the first-place team, that would also be a great thing!
I hope there are more competitions like this, thank you organizers and TestIO.

October 9, 2023
Unprompted review
Rated 5 out of 5 stars

My Thrilling Journey with test IO - A Tester's Paradise

I would say test IO is one of the best platforms in the world. If you're looking for part-time/full-time freelancing opportunities, test IO is the one where all your search ends.

I've had the pleasure of being a part of the test IO community for the past three years, and it has been nothing short of a thrilling and enriching experience. As an exploratory tester, this platform has provided me with a unique opportunity to hone my skills, work on exciting projects, and connect with an incredible community of testers and clients.

What makes test IO stand out is the diversity of projects available. From web applications to mobile apps, there's always something new and exciting to explore. This variety keeps the work fresh and engaging, making each project feel like a new adventure.

The test IO platform is user-friendly and intuitive. You can easily find projects that match your expertise and interests. Communication with TLs is seamless, ensuring that you're always on the same page about project requirements. The detailed test instructions and feedback mechanisms help testers deliver high-quality results.

One of the standout features of test IO is the community itself. The Discord community of Testers is incredibly supportive and collaborative. chat channels provide a space for sharing knowledge, seeking advice, and building connections with like-minded individuals. It's not just a platform for work but a hub for personal and professional growth.

Payments are prompt and fair, reflecting the value you bring to each project. The flexible work hours also make it an ideal choice for both part-time and full-time testers, allowing you to balance your testing work with other commitments.

In summary, test IO has been a game-changer in my career as an exploratory tester. If you're a passionate tester looking for exciting projects and a welcoming community, I highly recommend test IO. I'm looking forward to many more years of testing adventures on this platform.

If you keep grinding on this platform, Trust me, there are infinite opportunities waiting for you.

BELIEVE IN TEST IO!

September 16, 2023
Unprompted review
Rated 5 out of 5 stars

An amazing platform to learn and earn like testIO

I've had an outstanding experience with testIO! This platform offers a fantastic opportunity for freelance testers to learn and earn. The support and resources provided are top-notch, making it an ideal choice for both beginners and experienced testers. The commitment to quality testing is evident in every project. Kudos to the team at testIO for creating such a valuable platform! Highly recommended for anyone looking to excel in software testing.

October 11, 2023
Unprompted review
Rated 4 out of 5 stars

Great & Legit Platform !

I have been a freelance QA tester for test IO for the last 7 months and overall the experience is Great ! The Team Leaders are friendly and provide great guidance. This platform is legit and I earned my first income from this platform. Overall, my 7 months at test IO have been a valuable learning experience, and I look forward to continuing my journey with this platform.

June 5, 2023
Unprompted review
Rated 1 out of 5 stars

Very hard to earn money there

Looks like they provide a few tests a day, but it's almost impossible to get a seat in most of them. It always say "We are sorry, all seats in this test have been taken", even if I try to login as fast as I can.
Also very weird that most of the easy-to-discover bugs are submited immediately by the top testers. As if they had already known...
I have spent many days but haven't ear a penny yet. It's very diaspointing.

September 27, 2023
Unprompted review
test IO logo

Reply from test IO

Thank you for sharing your experience.

We strive for fairness and transparency in test allocation. While test availability can vary, we continuously adjust to meet demand.

Regarding bug submissions, we encourage thorough testing and learning from experienced testers.

We understand your frustration and value your dedication. Please continue to engage with our platform, and feel free to reach out for assistance or further feedback.

Rated 1 out of 5 stars

Only 1 bug accepted from 20 bugs

Only 1 bug accepted from 20 bugs. Usually they have tons of known bug list that ISNT fixed but u cant submit the same bug. PLUS most of them ONLY accepts high and critical bugs when testing only ONE feature. Sometimes the requirements are 1000 words long and so confusing (not well written enough, leaving gaps to trick you to submit a bug and be rejected). So it's so hard to find a bug worth reporting, and when you did, you get rejected for stupid reasons. I guess it's good for old testers.

December 26, 2022
Unprompted review
test IO logo

Reply from test IO

Thank you for your feedback.

We're committed to fair and thorough testing processes. Our Test IO Academy offers resources to improve bug reporting skills, and our Test Leaders are available for assistance via Test Cycle chat.

We continuously refine our standards to ensure equal opportunity for all testers.

We appreciate your insights and welcome any further suggestions through our Discord server or feedback form.

Rated 4 out of 5 stars

Why Test IO is my #1 recommendation for a new Tester

Test IO has made the biggest impact in my QA testing career. It's been 1.5 years since I joined Test IO (though not the first testing platform I joined and also not the last). Comparing with other testing platforms (I have joined), Test IO so far has been:
▪ Most transparent: in terms of test invitations and implementation of their academy rules
▪ Most consistent: there's hardly any week without tests, making the earning potential steady, measurable and predictable
▪ Most intriguing: every test participation comes with a keen expectation for successful bug hunting. Prior to start of test, is a countdown suspense and during the test is an unspoken "race-to-the-finish" drive. These create a healthy competitive atmosphere among testers, not to mention the badge awarding system!

Having said these, Test IO however isn't the most perfect testing platform (matter of fact, no platform is: they all have their unique strengths and weaknesses).

Where I would really love Test IO to improve is:
● bug assessment sheet: if this sheet could be revised to cover areas where there are frequent bug disputes, it would help a lot
● bug rejection basis: if Test IO could standardize the bug rejection basis for bugs not reproducible by TLs (but reproducible by Testers), geo-location based bugs, bugs triggered under certain internet connection speeds, etc. it would help a great deal.

It's been 1.5 years with Test IO and I can say over and over again: Test IO is an excellent platform that drills you and brings the best out of you (if you're QA testing on the long-term). Succeed in Test IO and you'll shine in other testing platforms.

I say: "Thank you, thank you, thank you Test IO!". I'm looking forward to contributing more and counting greater achievements as a Tester on your platform.

July 31, 2023
Unprompted review
Rated 5 out of 5 stars

Test Io is a wonderful platform &…

Test Io is a wonderful platform & community.It is the best testing platform in the world.Testers are really welcomed,every one is a helping hand for each other and with experience testing becomes a mini hobby.Also Test io payouts are good and every one who is part of this platform is glad!

July 31, 2022
Unprompted review
Rated 5 out of 5 stars

A Life-Changing Ride with test.io!

Joining test.io with zero experience was a leap of faith, but the team leaders were incredibly supportive, they nurtured my growth in manual testing, igniting a passion for software quality in me.
In just six months, test.io made me fall in love with technology and computer science. I even took up boot camp alongside testing, expanding my knowledge.
With fair pay and a welcoming tester community, they provided the perfect environment to grow and learn. This journey has been transformative, shaping my career in ways I couldn't have imagined.
If you're an aspiring tester seeking an exciting and life-changing opportunity, this is the place to be.

July 24, 2022
Unprompted review
Rated 1 out of 5 stars

Poor training and poor work reviews.

Poor training and poor work reviews.

Possible scam built around failing valid work (bug) submissions for nonsense reasons - possibly to avoid paying testers for their work...

The training is dire, also possibly to avoid testers meeting their random, unclear standards.
This training is mostly unstructured walls of text with (mostly) unprofessional YouTube videos.
(Some of the videos are decent enough, though)

Test reviews seem opinion based, so one reviewer may pass a section of the submission; while failing others bit.
When resubmitting, a different reviewer then fails sections which have already passed... go figure

July 16, 2023
Unprompted review
test IO logo

Reply from test IO

Thank you for your feedback.
We're committed to providing top-notch training and fair evaluations for all testers. We offer comprehensive resources like Test IO Academy and our YouTube channel, ensuring clarity on bug reporting and testing standards.

Our platform values transparency and professionalism, with regular review processes overseen by experienced Test Leaders. We take all feedback seriously and continuously strive for improvement.

Please reach out through our Discord server or feedback form with any further suggestions or concerns.

Rated 1 out of 5 stars

Thomas(TTL) in testio

Thomas(TTL) in testio , man why you hate to approve,you don't pay from your own money
god see you man

June 6, 2023
Unprompted review
test IO logo

Reply from test IO

Thank you for your feedback.

We apologize for any frustration you've experienced. Our platform prioritizes professionalism and fairness.

Our Test Cycle chat connects testers with Test Leaders for clarification and assistance. Additionally, resources like Test IO Academy and our YouTube channel provide valuable guidance.

We're committed to addressing concerns internally and striving for improvement. We hope you'll consider giving Test IO another chance.

Rated 4 out of 5 stars

Test IO is one of the best sites to…

Test IO is one of the best sites to gain experience in testing. Familiarity with the site began in December 2021. The first thing we will see is the simple design of the site and the high requirements for filing bug reports.
The first months it may seem that it is too difficult, but if you do not take the time to read the description of the test cycles, the academy (which is constantly updated), and the level of the English language (for writing bug reports), your earning level will be at a low level.
Most of your actions on this platform are well-paid - it's just great. The more effort you put in, the more you earn. This will not be a simple walk - this is the Colosseum of testing (the best will receive nice bonuses).
Is it worth a try? Yes of course. No matter how many positive or negative reviews you read, your experience will always be unique. All you need is basic testing skills (you can take free courses) and never give up after rejecting a few bug reports.
Also, after a full-scale invasion of the territory of Ukraine, all testers from Ukraine received financial assistance. It's nice that the platform helps in difficult times, even if it's freelancing.
The only downside of the platform is the high competition between testers. Every day, your level of professionalism will be checked by 200+ testers (if not more). So don't give up after the first failure. Try to work for 6 months and appreciate all the advantages of the platform.

May 4, 2022
Unprompted review
Rated 4 out of 5 stars

Amazing Experience with Testio

Working on this platform as a tester has been intriguing. Just like every other normal job, it has it's ups and downs which is dependent on you. Testio makes it very convenient to work from wherever you are and their payment is credible. I have been working on this platform over a year now and my experience as a QA tester as drastically improved. From their support to their Team leads, are all amazing 🤩🤩

November 18, 2022
Unprompted review
Rated 5 out of 5 stars

Overall very good but there are aspects to be improved.

In addition to providing an additional source of income, it is also a platform that contributes to my full-time job. I learn a lot of new details, albeit little by little, and use it in my full-time job. I am very happy to use this platform.

Of course, there are aspects that I would like to change. For example, we can only receive rewards in cash. It would be nice if payment could be made through various methods such as Amazon gift cardIt would be nice if alternative local payment solutions were produced to avoid paying taxes for places like Turkey where paying taxes is very difficult (gift cards for Turkey's local online websites etc.).

On the other hand, there are strict rules for bugs. If you do not follow these rules, it is very difficult to earn money. It would be nice if the rules could be stretched a little more.

April 14, 2022
Unprompted review
Rated 5 out of 5 stars

Testio excellent company

Well I have more than a year working at testio, a company that is always helping the testers, Tls and all its community, always treated me honestly, always pay the testers and is always in constant improvement of the platform, I love working as a tester in this company.

April 1, 2023
Unprompted review
Rated 5 out of 5 stars

"My Journey with Test.io…

"I've been freelancing with Test.io for about 1.5 years now, and I have to say, it's been a great experience overall. As someone without any software knowledge, the onboarding process was a bit tough for me at first. But once I completed it, I was able to access a lot of work opportunities through Test.io's platform.

What I really appreciate about Test.io is their dedication to helping their freelancers learn and grow. Even though I didn't have any prior experience in software testing, I was able to learn everything I needed to know through their academy articles. They provide a lot of valuable resources and support for their freelancers, which has been instrumental in helping me succeed in this line of work.

Overall, I'm really grateful to Test.io for the opportunities they've provided me and the support they've given me along the way. If you're looking for a reliable platform for software testing freelancing, I would definitely recommend giving Test.io a try."

April 1, 2023
Unprompted review
Rated 5 out of 5 stars

Test IO

Test IO, the best platform of testing website and apps. I have a good experience with the platform

September 6, 2022
Unprompted review

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