Test Your Intolerance Reviews 

1,155
•
TrustScore 4 out of 5

4.0

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Review summary

Created with AI, based on recent reviews

Considering 59 reviews, reviewers had a great experience with this company. Customers truly appreciate how simple the testing process is, noting that submitting samples from home is straightforward, fast, and completely stress-free. Many people also mention that the detailed health insights help them successfully adjust their daily diets, leading to noticeable improvements in overall physical well-being and symptom relief. However, some customers also noted that certain findings can feel rather confusing, contradictory, or difficult to fully navigate without prior knowledge. A few reviewers additionally expressed frustration when their final reports missed known allergens or lacked clear safety guidance regarding specific foods.

What people talk about most

Product

Users describe ambiguous interactions with product, as many reviewers highlight helpful insights that... See more

User experience

Clients share positive opinions on user experience, noting that the test is very easy to do and quick to... See more

Response time

Customers expressed deep frustration regarding response times, noting that multiple emails and enquiries were... See more

Service

Reviewers highlight positive aspects of service, noting that tests are promptly received at the lab.See more

Quality

Consumers find quality to be ambiguous, with people praising how interesting the tests are for identifying... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Really insightful and interesting. I have learned a lot and cut certain things down or out of my diet and already feel less bloated! I enjoyed some of the more strange intolerances too, just for r... See more

Rated 4 out of 5 stars

Really easy to use difficulty being able to use information from results as all online so unless you have a computer or pad it’s difficult to use information

Rated 5 out of 5 stars

I am so glad that I did this test. I’ve been suffering really bad with IBS for years and also more recently with reflux too. I discovered from doing this test that I am 100% intolerance to barley and... See more

Rated 5 out of 5 stars

I can never lose any weight I always have a bloated stomach. I always have no energy and I always feel ill now I know but this could be the reason why I would never have known if I didn’t use test you... See more


Company details

  1. Fitness and Nutrition Service

About Test Your Intolerance

Written by the company


Who are we?

The UK’s No.1 test provider. Find a happier, healthier you, today. For over 14 years we’ve helped over 450,000 people worldwide by offering clinically validated and complementary therapy tests. Our expert team help you easily discover the cause of symptoms supported by 24/7 customer care.

Our values and our mission

We remain committed to our core belief that individuals should be presented with the relevant key facts relating to tests available to them and from those key facts they can make an informed decision on which path to take. This is why we continue to offer both conventional and complementary products and services, therefore, offering the most comprehensive choice to a potential client. All our tests have a ‘Test Facts’ statement giving you the essential relevant information about the test.

We were the first company to create and implement this useful aid in ensuring clients understand the test they are buying in November 2019.

Why us?

Our wide range of allergy, food intolerance, sensitivity and health tests help you understand potential triggers and key biomarkers from the comfort of your own home.

  • Support 9,000+ people per month
  • Quality in-house laboratories
  • Endorsed by practitioners
  • Largest global network of testing

Suffering from discomfort or undiagnosed symptoms happens to most of us and can be something you’ve lived with for years.

We support you through your wellness journey with our 24hr, seven-day-a-week expert care team. Take control of your health today!

Visit our website Shop Allergy & Intollerance Tests Shop Sensitivity Tests Shop Health Tests

Contact info

4.0

Great

TrustScore 4 out of 5

1K reviews

5-star
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4.0

All reviews

(1,155)

39 reviews in the last 12 months

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Rated 5 out of 5 stars

Worth a try. Very impressed.

Was sceptical but results came back showing all I had suspected. All from a hair sample, not blood test required. Couldn't get the GP to test for gluten at all. Have recommended you to several friends.
Thank you.

June 6, 2025
Test Your Intolerance logo

Reply from Test Your Intolerance

Hi Sandra,

Thank you for sharing your experience. We’re so pleased to hear the results aligned with your suspicions and that the hair sample testing worked well for you. It’s great to know you’ve recommended us to friends — we really appreciate it.

Customer Service Team,

Test Your Intolerance.

Rated 5 out of 5 stars

Easy to use

Easy to use, good clear instructions, results were back quickly.

May 30, 2025
Test Your Intolerance logo

Reply from Test Your Intolerance

Hi,

Thank you for your feedback. We’re delighted to hear you found the process easy to use, the instructions clear, and that your results arrived promptly.

Customer Service Team,

Test Your Intolerance.

Rated 5 out of 5 stars

Kai was fab

Kai was fab! Answered my question straight away and gave me all the information I needed. Thank you so much!!

August 4, 2025
Unprompted review
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Reply from Test Your Intolerance

Hi Rebecca,

Thank you for your feedback! We’re glad to hear Kai was able to answer your question straight away and provide all the information you needed.

Customer Service Team,

Test Your Intolerance.

Rated 1 out of 5 stars

Very inaccurate

Very inaccurate, said I had a 100% thyroid imbalance which led me to get an actual blood test which came back perfect. While I was there I told the nurse and they could not believe that a hair test could find half of the things it said it did

June 5, 2025
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Reply from Test Your Intolerance

Hi Declan,

Thank you for sharing your experience with us. We’re sorry to hear that the results you received didn’t align with your medical testing and that this caused concern. We understand how important it is to feel confident in any health-related information you receive.

Our hair testing is based on bioresonance technology, which is designed to provide wellness insights rather than medical diagnoses. It's important to clarify that our test is not a replacement for clinical blood work or professional medical evaluations. While some customers find our service helpful in identifying areas to explore further, we respect and understand that it may not meet everyone's expectations or align with conventional testing.

We truly appreciate your feedback and will continue to work on improving transparency and clarity around what our test offers.

Warm regards,

Customer Service Team,

Test Your Intolerance.

Rated 4 out of 5 stars

Kai supportive and helpful with…

Kai supportive and helpful with explaining what I need to do, and sending me copies of emails which had gone into spam first time round. Patient with my poor ‘online skills’ .

August 3, 2025
Unprompted review
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Reply from Test Your Intolerance

Hi Ali,

Thank you for your lovely feedback! We're so pleased to hear that Kai was supportive, helpful, and patient in guiding you through the process and resending important emails. We truly appreciate you sharing your experience and will make sure Kai knows their assistance made a difference.

Customer Service Team,

Sensitivity Check

Rated 1 out of 5 stars

The whole thing is a scam

The whole thing is a scam

I went to the doctors with my test results and he laughed me out of the clinic.
Hair does not show intolerances

Everything this company said I was intolerant to so happened to be the main food items I’d eaten the past month.

From the mouth of my GP “it’s a complete scam”

June 4, 2025
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Reply from Test Your Intolerance

Hi Victoria,

Thank you for taking the time to share your experience — we genuinely appreciate all feedback, even when it's critical.

We're truly sorry to hear that your experience left you feeling disappointed and that your GP did not support the validity of the test. Our testing uses bioresonance technology, which is a non-invasive wellness approach used by many around the world. That said, we fully understand and respect that medical professionals may hold differing views, especially when comparing it to traditional diagnostic methods.

Our intention is never to replace medical advice but to offer additional insights that some individuals find useful as part of their broader wellness journey. We’re sorry to hear this wasn’t the case for you, and we recognise how frustrating that must have been.


Customer Service Team,

Test Your Intolerance.

Rated 5 out of 5 stars

Shawn was very quick to respond to my…

Shawn was very quick to respond to my query. I can now submit my test and am eager to learn the results

August 3, 2025
Unprompted review
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Reply from Test Your Intolerance

Hi Tracey,

Thank you for your feedback! We’re pleased to hear that Shawn was quick to respond and helped you move forward with your test. We hope you find the results insightful.

Customer Service Team,

Test Your Intolerance.

Rated 5 out of 5 stars

Can't believe what things in mg diet…

Can't believe what things in mg diet can affect my tolerance

June 2, 2025
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Reply from Test Your Intolerance

Hi Amanda,

Thank you for sharing your experience! It can be surprising to discover which foods in your diet may be affecting your tolerance. We’re glad the results have provided you with valuable insights.

Customer Service Team,

Test Your Intolerance.

Rated 5 out of 5 stars

Was very easy to take & send in tiny…

Was very easy to take & send in tiny blood sample
Got results quickly showing things that I was mildly affected by to those which were a major problem
Finding alternatives & planning still a work in progress but worthwhile

May 27, 2025
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Reply from Test Your Intolerance

Hello Mrs Joy,

Thank you for sharing your experience! We’re pleased to hear you found the process of taking and sending your sample easy, and that you received your results quickly with clear indications of sensitivities. We wish you the best as you work on finding alternatives and planning ahead.

Customer Service Team,

Test Your Intolerance.

Rated 2 out of 5 stars

Very disappointed with results so much…

Very disappointed with results so much of complicated information which I had no clear way of even beginning to understand it.
It might of been helped if there was a general summary to help with this process.

May 26, 2025
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Reply from Test Your Intolerance

Hi Shelagh,

Thank you for your feedback. We're sorry to hear that you found the results complicated and difficult to understand. We appreciate your suggestion of including a general summary — this is valuable input that we will share with our team to help make reports clearer and more user-friendly in the future.

If you’d like, our customer service team can also walk you through your results to help clarify the information.

Customer Service Team,

Sensitivity Check

Rated 5 out of 5 stars

Very speedy turn around of results

Very speedy turn around of results. Very in-depth and informative.

June 2, 2025
Test Your Intolerance logo

Reply from Test Your Intolerance

Hi Celia,

Thank you for your feedback! We’re glad to hear you were pleased with the speedy turnaround of your results and found them in-depth and informative.

Customer Service Team,

Test Your Intolerance.

Rated 5 out of 5 stars

I made a purchase and waited for the…

I made a purchase and waited for the mail. But contacted Emily and she was great assisting me with continuing my testing process. I can't wait for the results now for my Mum and myself.

August 1, 2025
Unprompted review
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Reply from Test Your Intolerance

Hi Nelly,

Thank you for your feedback! We’re glad Emily was able to assist you in continuing your testing process and make things easier for you. We look forward to you and your mum receiving your results soon.

Customer Service Team,

Test Your Intolerance.

Rated 5 out of 5 stars

Emily was fantastic and answered my…

Emily was fantastic and answered my questions straight away!

July 31, 2025
Unprompted review
Test Your Intolerance logo

Reply from Test Your Intolerance

Hi Victoria,

Thank you for your kind feedback! We’re delighted to hear that Emily was kind and answered all your questions quickly. We’ll be sure to share your appreciation with her.

Customer Service Team,

Test Your Intolerance.

Rated 5 out of 5 stars

Emily was kind and answered all my…

Emily was kind and answered all my questions in a quick manner.

July 31, 2025
Unprompted review
Test Your Intolerance logo

Reply from Test Your Intolerance

Hi Kiana,

Thank you for your kind feedback! We’re delighted to hear that Emily was kind and answered all your questions quickly. We’ll be sure to share your appreciation with her.

Customer Service Team,

Test Your Intolerance.

Rated 5 out of 5 stars

I had a live chat with Emily

I had a live chat with Emily, who was very helpful answering my questions.
Thank you Emily.

July 22, 2025
Unprompted review
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Reply from Test Your Intolerance

Hi Sabrina,

Thank you for sharing your experience! We're delighted to hear Emily was helpful and answered your questions promptly. We appreciate your kind words.

Customer Service Team,
Test Your Intolerance.

Rated 5 out of 5 stars

Had a quierie regarding my sample

Had a quierie regarding my sample, it was resolved by Emily in a matter of minutes, great customer service, thankyou

July 22, 2025
Unprompted review
Test Your Intolerance logo

Reply from Test Your Intolerance

Hi Simone,

Thank you for your kind feedback! We're so glad Emily was able to resolve your query quickly and provide great customer service. If you need anything else, we're here to help.

Customer Service Team,
Test Your Intolerance.

Rated 1 out of 5 stars

False test & Wrong results!!

Not correct as had some previous tests recently , and these result don’t match the gp!!

May 29, 2025
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Reply from Test Your Intolerance

Hi Danielle,

We’re sorry to hear your results didn’t match your previous tests. If you have any concerns or need further clarification, please don’t hesitate to reach out. We’re here to help.

Customer Service Team,
Test Your Intolerance.

Rated 5 out of 5 stars

My experience is great,Quick delivery…

My experience is great,Quick delivery and great test results.

May 23, 2025
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Reply from Test Your Intolerance

Hello Agnieszka,

Thank you for your feedback! We're so pleased to hear you had a great experience with quick delivery and that you found the test results helpful. If you need any further assistance, feel free to reach out anytime.

Customer Service Team,
Test Your Intolerance.

Rated 5 out of 5 stars

Kai was very helpful with my questions

Kai was very helpful with my questions. I can't say for the rest of my experience with the company, I haven't sent my sample in yet.

July 29, 2025
Unprompted review
Test Your Intolerance logo

Reply from Test Your Intolerance

Hi Tracy,

Thank you for your feedback! We're glad Kai was able to assist you with your questions. If you need any further help as you move forward with sending your sample, feel free to reach out — we’re always here to support you.

Customer Service Team,
Test Your Intolerance

Rated 5 out of 5 stars

Very easy to do and results come back…

Very easy to do and results come back pretty fast.

May 23, 2025
Test Your Intolerance logo

Reply from Test Your Intolerance

Hi Lewise,

Thank you for your feedback! We're glad you found the process simple and the results prompt. If you need any further assistance, feel free to reach out.

Customer Service Team,
Test Your Intolerance

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