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See what reviewers are saying

Rated 5 out of 5 stars

I loved everything about this company. Searched who could fix my Pioneer cdj2000 and came across these guys. Got initial quote, mailing in simple, got proper quote, paid and returned. Essentially faci... See more

Rated 5 out of 5 stars

Had sent over a pair of beats for repairs a while back it was fixed and sent back within 5 days packaged very well and the beats still work! Amazing service

Rated 5 out of 5 stars

Sent off the PS4 for repair (mysteriously broke a couple days after the PS5 was released!!) and the whole process was fast, efficient and very reasonably priced. Easy to post off using pre-paid servic... See more

Rated 5 out of 5 stars

I was a little nervous about sending our well-used and well-loved Nintendo Switch in the post to a company I hadn't used before, but with a dead console on my hands and kids acting like the dog had d... See more

Company details

  1. Recycling Center

Written by the company

Returns. Recovery. Recycling. Fulfilment. We help manufacturers and retailers manage electronics sustainably — from returns and RMA processing to asset recovery, WEEE recycling, and fulfilment. Our services boost circularity, protect data, and reduce costs across your tech supply chain. TFix is a UK-based specialist in electronics lifecycle services — including returns processing, asset recovery, electronics recycling (WEEE), and product fulfilment. Headquartered in London, we support manufacturers and retailers across the globe with efficient reverse logistics and IT asset disposition (ITAD) solutions. We tailor services to help brands streamline their RMA workflows, reclaim value from returns, and meet sustainability targets — without the need for a local UK presence. Our processes reflect native customer expectations with region-specific packaging, comms, and support. Our expertise spans consumer electronics, wearables, AV gear, and gaming devices. We identify reuse opportunities, reduce waste, and shorten turnaround times through intelligent repair, refurbishment, and recommerce workflows. We simplify returns and recycling by offering complete service layers: branded return portals, QR code labels, UK-based repair hubs, live tracking, detailed reporting, and rapid dispatch. You get transparency, compliance, and cost savings — while your customers get a premium post-sale experience.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

188 reviews

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Rated 1 out of 5 stars

AVOID!

AVOID!

Scammers!

Took apart my done controller to repair, said they were unable to repair it. Took somewhere else to repair of which have been advised they didn't put the parts back together in the unit including snapping cables off the motherboard.

Do not use their services!

November 11, 2019
Unprompted review
Rated 5 out of 5 stars

Did exactly what was promised

Did exactly what was promised, I posted my console, Tfix received it - fixed it - sent it back, all in a short period of time at a very reasonable cost.
Would recommend.

October 15, 2019
Unprompted review
Rated 5 out of 5 stars

Great service!!

Great service!!! I had my sons switch fixed by purchasing the ‘ one price to fix all faults’ I was kept informed every step of the way. The switch was repaired and returned to me within one week and was as good as new. I now have one happy little boy. Thank you for the service, I would highly recommend 😀

September 20, 2019
Unprompted review
Rated 5 out of 5 stars

Beyond a seamless ebay purchase, I discovered a human entreprise with a project which does make sense and great people behind

I ordered through eBay a thermocouple welder : second-hand, came 20% of the on-line price of a new one. I received it one day later, even better condition than advertised on ebay, and it works fine. The invoice was missing, I contacted Tfix directly and that was solved in a friendly manner in two minutes. Just for the purchase experience I would recommend TFix warmly. But there is more...
I discovered afterwards through the TFx website they have for project to repair electronics, so it is not thrown out and wasted, but also can be proposed to others at lower price. This makes a lot of sense, an obvious necessity in a society of waste. And you can feel when in direct contact with the company that people working there are motivated by a human project. And this is a second reason to support TFix !

September 4, 2019
Unprompted review
Rated 5 out of 5 stars

Wish I had known about these guys…

Wish I had known about these guys sooner. Posted my son's Switch on a Friday afternoon, received it back all fixed by the following Thursday.price was as quoted and much cheaper than buying a new one. Great customer service, able to track progress and I would highly recommend them.

August 29, 2019
Unprompted review
Rated 5 out of 5 stars

Good communication throughout

Good communication throughout. Nice easy setup for sending my DJI controller to them for repair. Cost was exactly as quoted - not cheap, but way cheaper than a new phantom! Works 100% now, so well pleased

August 28, 2019
Unprompted review
Rated 5 out of 5 stars

Many thanks for repairing my 2 laptops

Many thanks for repairing my 2 laptops. Job very well done. They were both infected and I thought 1 of them was gone but you have sorted them both out. Good work and very efficient. Very much appreciated. I would definitely recommend you.

August 6, 2019
Unprompted review
Rated 5 out of 5 stars

Broken USB Port

I took in my Akai APC 40 mk II for repair of a broken USB port. I was told that TFix doesn't usually repair my musical hardware. In saying this, Thomas who served me took a look anyway. He repaired the APC 40 and didn't even charge me! Fantastic service, fantastic outcome!

May 28, 2019
Unprompted review
Rated 5 out of 5 stars

Highly Recommend

I was very impressed with his professionalism and overall service. I needed a new hard drive and new internal computer fan. Tfix gave me a review of the issues concerning my laptop, the expected turn around time, and the cost. I was able to pick up my computer within a couple of days. Runs like new. I highly recommend.

May 2, 2019
Unprompted review
Rated 1 out of 5 stars

Awful Experience.

If I could give no stars I would. I took my MacBook Pro to have the GPU taken off and a new one put on at a price of £250 at the time I was told by an employee that the computer would last a couple of years with the new part. The computer lasted about 3 months and then I was experiencing the same issues that I was before the repair was completed. I then took the computer back to TFix at the earliest time possible and after making the 200 miles trip and travelling to Micham the owner claimed my warranty had expired, even though I phoned to confirm it was valid. The owner then claimed that the computer was broken again and needed the graphics card replaced again and I would be charged again. If you are thinking about using TFix's services think again.

April 12, 2019
Unprompted review
TFix logo

Reply from TFix

Please let us apologise first.

We would like to explain, that we did replace a single part in your computer, however, this time the rest of the old parts have started failing and it's not economical to repair it.

We never asked for any more money from you or said we can repair your laptop. At some point we do have to let old electronic go.

The warranty on your service did expire and therefore we cannot offer you a refund, however, we did offer you a way to claim part of your money back.

Please accept our apologies again and consider our efforts.

Rated 5 out of 5 stars

I sent my graphics card to them but…

I sent my graphics card to them but things didnt work out. They sent my card back plus a refund. I can't ask for more than that, and I'm thankful for the work they did. Even though my old card is broken at least I tried to get it fixed before getting a new one. Tfix deserve the high score they have now.

February 5, 2019
Unprompted review
Rated 5 out of 5 stars

Good company, trustworthy and reliable

I went to Tfix with my son's Switch which had a broken screen. I was rather anxious , especially as a middle aged woman who knows nothing techy but all my worries were alleviated. The premises looked professional, the young man was very proficient when I dropped off the switch. The whole process was very smooth. I could track the progress and they contacted me when it was done. My son came with me to pick it up and to check it - all was good and has been ever since - and has a guarantee. I would definitely use them again.

January 26, 2019
Unprompted review
Rated 5 out of 5 stars

Mavic Air Repair

Great service and communication. After having an accident with my drone it was collected by them, repaired and posted back within a week. Very happy customer.

January 23, 2019
Unprompted review
Rated 4 out of 5 stars

Quick Mavic Repair

Used TFix for a Mavic Pro repair after a crash.
The repair was quick and well carried out.
The only fault I can find is they are a little expensive but then these things aren't cheap to fix commercially

November 27, 2018
Unprompted review

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