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See what reviewers are saying

Rated 5 out of 5 stars

I loved everything about this company. Searched who could fix my Pioneer cdj2000 and came across these guys. Got initial quote, mailing in simple, got proper quote, paid and returned. Essentially faci... See more

Rated 5 out of 5 stars

Had sent over a pair of beats for repairs a while back it was fixed and sent back within 5 days packaged very well and the beats still work! Amazing service

Rated 5 out of 5 stars

Sent off the PS4 for repair (mysteriously broke a couple days after the PS5 was released!!) and the whole process was fast, efficient and very reasonably priced. Easy to post off using pre-paid servic... See more

Rated 5 out of 5 stars

I was a little nervous about sending our well-used and well-loved Nintendo Switch in the post to a company I hadn't used before, but with a dead console on my hands and kids acting like the dog had d... See more

Company details

  1. Recycling Center

Written by the company

Returns. Recovery. Recycling. Fulfilment. We help manufacturers and retailers manage electronics sustainably — from returns and RMA processing to asset recovery, WEEE recycling, and fulfilment. Our services boost circularity, protect data, and reduce costs across your tech supply chain. TFix is a UK-based specialist in electronics lifecycle services — including returns processing, asset recovery, electronics recycling (WEEE), and product fulfilment. Headquartered in London, we support manufacturers and retailers across the globe with efficient reverse logistics and IT asset disposition (ITAD) solutions. We tailor services to help brands streamline their RMA workflows, reclaim value from returns, and meet sustainability targets — without the need for a local UK presence. Our processes reflect native customer expectations with region-specific packaging, comms, and support. Our expertise spans consumer electronics, wearables, AV gear, and gaming devices. We identify reuse opportunities, reduce waste, and shorten turnaround times through intelligent repair, refurbishment, and recommerce workflows. We simplify returns and recycling by offering complete service layers: branded return portals, QR code labels, UK-based repair hubs, live tracking, detailed reporting, and rapid dispatch. You get transparency, compliance, and cost savings — while your customers get a premium post-sale experience.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

188 reviews

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Rated 5 out of 5 stars

Drone repair

Had my drone repaired. Excellent service. Very straightforward company to deal with, and I am very pleased with the speed of response. Top rate. I hope I don't crash my drone again, but if I do it will be straight back to TFix.

July 18, 2018
Unprompted review
Rated 5 out of 5 stars

I live in France and looked for…

I live in France and looked for professional company to get my PS4 hdmi port replaced. Found TFix online and decided to use them, however, the problem was they were in London. So, during my holidays at my cousin's house near London I took my PS4 with me and went to TFix for a repair. I brought my console in the morning and it was repaired late in the afternoon. Extremely happy with a service, thank you!

June 6, 2018
Unprompted review
Rated 5 out of 5 stars

Recommend in a heart beat! Thank you SO much!

My trusty Early 2011 MacBook Pro died on me the week before last. After running straight to Apple with it & being told it was considered "vintage" and not repairable due to a likely GPU failure I turned to Google.

A link took me to a YouTube video of TFix performing repairs on this exact failure, but to say I was nervous to put my MacBook Pro in the mail to a completely unknown firm in London is an understatement.

I emailed to get more details & Ausrine put me at ease. Boy, am I glad I went with TFix!!! A local Apple Authorised Repair firm told me it would be £700+ subject to them even being able to get ahold of a new logic board.
TFix kept me updated at every step with emails, texts, an awesome little dashboard to track every step of the diagnosis & repair... I couldn't be happier!

And the price? All in, £250 (inc VAT) with overnight shipping to and from.

Ausrine & everyone at TFix - thank you SO much! You have one very happy customer in me :D

May 30, 2018
Unprompted review
Rated 1 out of 5 stars

Mavick Pro Repair

Hi I just sent my mavick pro in this week for a part camera repair, they quoted me to replace the flex cable, gimble cover and gimble lock at £137 after the evaluation and sent me a profoma invoice. They have just called me today to say the whole camera needs replacing and it will now cost me £327. I do not trust these guys!!! It sounds like someone inexperienced damaged the camera possibly while fixing it and they have asked me to fit the bill. The Managing Director I spoke to did not seem to get that once a quote is sent you have to honour it. From reading another review I think I am being scammed. I even offered to split the difference but they were not remotely interested in discussing this.

April 13, 2018
Unprompted review
TFix logo

Reply from TFix

We always provide cheapest possible solutions to get drones back in the air and in your case, the cheapest solution did not rectify the problem. Let me assure you that there is no hidden to conspiracy to charge customers for “our mistakes”.

During initial diagnostics, we thought that this is a common flex cable issue, however, the replacement did not rectify the problem, therefore we offered to replace the entire gimbal. After quote was denied we returned your drone to its original state which ensures that we did not damage your gimbal in any way.

Rated 1 out of 5 stars

I dropped off my drone at TFix for a…

I dropped off my drone at TFix for a simple vibration board replacement and paid the £95, but after they started the work, they told me it was an additional £130 for repairing motors and cables that were not even broken. Scammers. Felt like i was held to ransom. Do not trust these guys.

March 22, 2018
Unprompted review
TFix logo

Reply from TFix

We are sorry our recycling service made you feel insecure. Rest assured we're not on terrorist watch list 🤷We did notify you that your self-diagnosis of the drone in our opinion was incorrect and gave you a price for the service before doing any works. Once agreed we did go out of our way to get this done for you ASAP and even waited for you to collect the drone outside of working hours.

Anyway, we would be more than happy to refund all the money back to you once you allow us to recover the parts we used to get your drone back in the air. Hopefully, this will cheer you up a bit and bring back the hope in humanity.

Rated 1 out of 5 stars

Lack expertise

Tfix's expertise is highly questionable. My Macbook Pro with a GPU fail was assessed as being 'beyond economical repair'. I was told 'our engineers suspect logic board failure', however I'm advised the GPU is part of the logic board, so obviously if the GPU has failed, so has the logic board. They quickly offered to recycle it - but thankfully I declined. It has subsequently been fixed by Maple Computers for around the same fee as Tfix (i.e. obviously not beyond economical repair). Tfix haven't been rude - but their claims regarding their service leave much to be desired. I wasted £50 on transit and assessment and had I taken their advice would have wasted a great deal more. Always seek a second opinion!

November 15, 2017
Unprompted review
Rated 5 out of 5 stars

Great, quick service

I don't usually bother leaving reviews but had to here as I was extremely happy with their service. My PS4 suddenly stopped playing any games, they would constantly spin and stop and come up as unrecognised discs. Called Tfix and the lady I spoke to was able to immediately identify that it was a laser issue from my verbal explanation. Took it in on Friday, by Tuesday had a text to say it was fixed and ready. Have just got home and lo & behold it works perfectly. Would definitely recommend!

September 6, 2017
Unprompted review
Rated 5 out of 5 stars

Fantastic Service!

Fantastic Service!

I needed my DJI Mavic Pro drone fixed within a week for a big job I had already been half paid for. It was extensively crash damaged, and needed an arm, the camera and gimbal replaced.

I took it to TFix, had a quote by the next morning, and it was repaired and delivered to me by courier with 3 days to spare, with information sent to me to put my mind at rest every step of the way.

I did the job, got paid and my drone is as good as new.....Happy days!

Ausrine was professionalism personified, as was the work done. I would be a fool not to recommend TFix to everyone who needs them, and I'll definitely be back there upon returning from Hong Kong to get both my DJI Ronin-M and Osmo X5 Pro fixed.

August 11, 2017
Unprompted review
Rated 5 out of 5 stars

Outstanding service!

Many thanks to the team Tfix for the assistance and understand my need for a repair on a such short time!
A big thank you for the sweet and polite Ausrine, for the patience in answering all my questions and the outstanding customer service.

Joao Cunha

June 23, 2016
Unprompted review
TFix logo

Reply from TFix

Thank you for such a great review.

Rated 5 out of 5 stars

Professional , fast and reliable.

My Phantom Drone was suffering from water damage ; TFIX received my drone and evaluated the damage and sent me a quote within a couple of hours. Once they had the parts they completed the repair within a couple of hours! They also upgraded the camera to a 4K camera at my request for a reasonable price! Ausrine the project supervisor was polite ,helpful and showed good customer service!

Thanks TFIX
P.s thanks for the sweets!

June 22, 2016
Unprompted review
TFix logo

Reply from TFix

Thanks for such a great review. Your feedback is very appreciated!

Rated 5 out of 5 stars

Graphics card

I've send a PC graphics card for fixing but the video-card turned out it was working fine (my the monitor was the problem ) so it didn't needed any repairs whatsoever, I still paid 99 pounds and later received a cheque on the same amount.

April 6, 2016

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