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Review summary

Created with AI, based on recent reviews

Considering 61 reviews, most reviewers were unhappy with their experience overall. Many customers reported significant issues with payment, specifically regarding withdrawals, which were often delayed or not processed at all. People also found the customer service to be unhelpful and unresponsive, frequently blocking accounts or ignoring inquiries, especially when users tried to resolve problems. The website itself was also a source of frustration for some, with complaints about its functionality and user experience. Some people were dissatisfied with the product, noting that games sometimes lagged or felt rigged, particularly concerning bonus payouts. However, a few other people also felt that the games ran smoothly and enjoyed the variety offered, despite some minor issues with the user interface and a lack of detailed statistics or payment options beyond crypto.

What people talk about most

Payment

Reviewers mention negative feedback about payment. Many customers report significant difficulties and delays... See more

Website

Clients share negative opinions on the website. Many reviewers report that the site freezes when changing... See more

User experience

Customers consistently note ambiguous experiences with user experience. While many find the games fun and... See more

Customer service

People report negative experiences with customer service, often citing unhelpful and vague responses.... See more

Product

Consumers find the product experience to be ambiguous. Some reviewers enjoyed the variety of games and... See more

Reviews shaping this summary

Rated 3 out of 5 stars

Platform works as advertised but could use more deposit bonuses for new players. The games themselves run smoothly enough.

Rated 3 out of 5 stars

Site works fine but customer service response times could be better during weekends. Games run smoothly most of the time.


Company details

  1. Online Casino or Bookmaker
  2. Casino
  3. Cryptocurrency Service
  4. Online Sports Betting Vendor

Written by the company

TG.Casino, a dynamic player in the online gaming industry, has made a significant impact since its inception in September 2023, quickly becoming a go-to destination for casino enthusiasts. The platform stands out for its seamless integration of advanced technology and user-friendly interface, catering to both seasoned gamblers and newcomers alike. TG.Casino is fully licensed and is backed by seasoned casino operators, with full support of a very experienced web3 team who are based worldwide. Growth and Player Base Since its launch, TG.Casino has seen remarkable growth in its player base. This rapid expansion is a testament to the casino's ability to attract and retain players with its exciting gaming options and trustworthy environment. The rapidly increasing number of players not only indicates the platform's popularity but also points to a growing community of engaged users who enjoy the thrill of online gambling. Financial Performance Financially, TG.Casino has demonstrated impressive performance since launch. The casino has achieved multiple milestones earlier than was forecast and is achieving key KPIs on its roadmap well ahead of schedule. The amount wagered since its launch reflects the high level of player engagement and the casino's ability to offer an appealing and rewarding gaming experience. Gaming Experience At the heart of TG.Casino is its diverse range of gaming options, catering to various preferences and tastes. From classic table games like poker and blackjack to a wide array of slot machines and speciality games, the casino ensures a rich and varied gaming experience. The platform's commitment to regularly updating its game library and adding new experiences further ensures that players have access to the latest and most popular games in the industry. TG.Casino Token The utility of $TGC, TG.Casino's native token, revolves around enhancing the gaming experience and providing financial benefits to players. It's used for betting within the casino, enabling a seamless gaming process. $TGC holders may receive various advantages at times, such as cashback on losses and staking rewards, making it an attractive option for players. Furthermore, $TGC serves as a key component in the casino's ecosystem where a proportion of the casinos profits are used to buy back $TGC on the open market, 40% of these tokens are then burned to lower the circulating supply and 60% are added to a staking pool to provide stakers a long term passive income. Technology and Security TG.Casino's use of cutting-edge technology enhances the overall user experience. The platform boasts a secure and stable gaming environment, thanks to its robust security measures and fair play policies. This commitment to security not only protects players' data and financial transactions but also ensures fairness and transparency in all games, which is crucial in maintaining player trust and loyalty. TG.Casino currently provides access to the casino through Telegram’s renowned secure platform to provide a secure, efficient, and user-friendly gaming experience. Early in 2024 a web based version of the casino will also be launching to further extend our reach. Community and Support TG.Casino places a strong emphasis on community building and customer support. The platform's responsive customer service team is dedicated to resolving issues promptly, ensuring a smooth and enjoyable gaming experience for all users. Additionally, the casino actively engages with its community through various channels, gathering feedback and suggestions to continually improve its services. Future Outlook Looking ahead, TG.Casino shows no signs of slowing down. With plans to introduce more games, enhance user experience, and expand its market reach, the casino is well-positioned for continued growth. The platform's adaptability and responsiveness to player needs and industry trends will be pivotal in its journey ahead. In summary, TG.Casino has established itself as a formidable player in the online gaming world. With its impressive growth, strong financial performance, diverse gaming options, advanced technology, and a focus on security and community, TG.Casino is not just a gaming platform but a thriving ecosystem for all casino enthusiasts.


Contact info

2.6

Poor

TrustScore 2.5 out of 5

484 reviews

5-star
4-star
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1-star

Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

I had 1700 USDC on the account won by…

I had 1700 USDC on the account won by playing Uefa Champions League and Euroleague mostly. When I asked for withdrawal I was asked to verify the account which I did.

All of a sudden it is closed. Absolute scam from Costa Rica based casino that is not regulated.

Live support is not helping and directing to email. I got email that I've breached terms and services and all my money is stolen.

All positive reviews are fake. Just avoid.

October 24, 2025
Unprompted review
Rated 2 out of 5 stars

Dont expect them to be quick

I have cashed out from here several times but if receiving your winnings in a timely manner is important to you, Then avoid this place like the plague. I a going on 16 hours waiting for mine right now. And their customer service is utterly worthless. dont reach out to them for ANYTHING unless you just feel like torturing yourself.

October 22, 2025
Unprompted review
Rated 1 out of 5 stars

Scam

They don't pay my money and request documents for 3 weeks, which they then reject without any reason and ask for again. However, the documents meet their requirements 100%. They are simply scammers who steal money from people.

September 23, 2025
Unprompted review
Rated 2 out of 5 stars

They lured me in with bonuses

They lured me in with bonuses, but then it turned out they were simply impossible to clear. It felt like the rules were deliberately rewritten against players.

September 19, 2025
Unprompted review
Rated 1 out of 5 stars

AVOID AT ALL COSTS

I asked to self exclude on 4 separate occasions and each time a ‘VIP’ manager contacted me to offer cash rewards and asked me to ‘hold on a little longer and not make any final decisions’. The customer support team are the most useless and unhelpful team I’ve ever had to deal with and are now ignoring my emails. I’ve asked to make a formal complaint but the complaints email they have supplied does not work! Avoid this casino at all costs, looks at reviews on reputable sites like casino.guru to understand why!

September 8, 2025
Unprompted review
Rated 1 out of 5 stars

The all positive Reviews are fake!

The all positive Reviews are fake...This casin9 asking for your documents if you want to close your account. They asking to make photo with holding your id, and the id from both sides. Now ask yourself, why they need this info when you want to close your account?
Stay away from.this casino guys, its clear scamm and rigged

September 5, 2025
Unprompted review
Rated 1 out of 5 stars

I sent 7 requests to delete my account…

I sent 7 requests to delete my account and they kept ignoring me. They ask me to provide an ID lol yeah they said they need my ID to close my account.

If you wanna know t.g casino is legit and safe for your money and sensitive, no they not.

They must be closed , scammers

August 31, 2025
Unprompted review
Rated 1 out of 5 stars

Kyc to close an account?

Gambled here 2 years never asked for kyc.
I want to terminate my account and now they want it? What a joke. I think it's a tactic to keep you gambling! Sucmbag move

August 21, 2025
Unprompted review
Rated 1 out of 5 stars

Beware and stay away

Beware and stay away. Since 2024 with curacao license TG was fast growing, trustworthy and instand payouts. It looks like the management changed. They are now just criminals. You can deposit and play, but if you win the block you and confiscate winnings wirhout letting you know any reason. They are in costa Rica and feel safe there. Very Bad Development since it was a great casino before

August 16, 2025
Unprompted review
Rated 1 out of 5 stars

Don't play here

Don't play here. The first few times I played here I won some money. But that's the trap, after that only losses. Never was asked KYC, until I wanted to close my account. Now I need to send all kind of documentation just to CLOSE my account? Avoid at all cost. Positive reviews are all fake.

July 19, 2025
Unprompted review

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