Thathair Reviews 1,388

My first order did not match my hair and Thathair was very responsive and worked with me to choose a color and that matched perfectly.

Hair matched great. I just need to learn how to properly put them on!

I was bummed when I realized I got the length all wrong however customer service helped right away! I’m loving my halos (I have the 18” and the 14”) and have been getting so many compliments! I just had my 62nd birthday on April 2 and absolutely love the feeling I get with longer hair.

Its always nice to get EXACTLY what you order. Thank you for being responsible.

It’s so easy to put on and everyone thought it was my natural hair!

I love the ease of wearing these and the color match ! I am having a hard time tightening them
Though .

I have to say out of all of the sites I use to order halos or even extensions this company is the only one that actually responds immediately or even almost immediately. My hair color match was off and they replaced my Halo free of charge with the color match I requested.
So I will be using them moving forward and highly recommend them.

I have tried a few times to get hold of these people I returned my product but they did not accept it you cannot get a straight answer from them and I do not wish to keep their product.

I have a Wonderful color match & Length with your help. My next step is to go to my stylist for even more perfection, to sit in comfortably wirh my own hair style.

I had to exchange my beautiful hair pieces because they looked unnaturally long so customer service responded immediately and walked me through the process to get what I wanted. I got the replacement about a week and a half later, maybe two weeks. They are awesome! Not only that but the quality of the hair pieces is beautiful.

You sent a replacement very fast and it looks fantastic thank you I will order from you again

fast delivery great quality

A great alternative to putting your hair through the pain and damage and expense of weave in extensions, who needs that? Easy to use, takes 2 minutes to put in. So many color choices and I was able to pick my exact match using my laptop, how crazy is that. Highly recommend this product.

I’m so unhappy with the color match and I want to return the item that I never even TRIED. They say no refund because you opened the package! How can I see the hair color then? So disappointed with them😭

Color doesn’t match current color and it’s uncomfortable to wear

Customer service was awesome. First product was too dark. When I contacted for replacement, response was prompt and so helpful. New product was on its way in no time. Thank you!

The exchange process was flawless and the hair is absolutely stunning...Would highly recommend!!!

I had an issue with the halo. I was amazed how quick of a response I received from That Hair to solve my problem. They had no problem replacing it and making things right for me. This is a great company.

Horrible service pay for return pay stock fee and if you opened it you may be totally screwed. I read the other reviews and the same is reported. Color doesn’t match , it’s way too heavy. They advertised that it’s light. It’s not. Bad all the way. 😢