They went above and beyond to make my experience great. The color that I ordered was a lot different than what I expected, and they resent a more appropriate color match (my hair is grey -not white a... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
My halo came fast
My halo came fast. I ordered 3 different sets because I wasn't sure which would match the best. The first one I tried on was a perfect match. I did it quickly, so I haven't had a chance to properly style it, but I'm incredibly happy so far!
Amazing customer service
Amazing customer service 👏👏 I bought extensions and thought I was being careful so I was able to return but not me. They were wonderful and understood and went above what I expected. The response time was quick and helpful with options. Thank you for your help
Love this product
Very quick delivery, I love the product and how it feels on. The adjustment is great as I have a small head
Sorry to say that the Halo I ordered…
Sorry to say that the Halo I ordered was not great. I took it out of the bag and it was folded in thirds. This left creases between the clips and no matter what I do, I can’t get rid of them. The creases poke out of my hair. I will never order agsin
Looks fake and Doesn't adjust well to fit your head.
First off was listed that it would ship within 3 to 5 days after placing an order. It took 20 days to receive that do not list it but it comes from china. The hair does not feel real and it's so heavy and big so you need to have a really big head or it buckles. They sell buy 1 get 1 free. One the color was was almost perfect. The second one was a different color. You really couldn't tell until you took it out of the netting and once you take it out it can not be returned. They do have a 30 day money back returns but the catch you pay for shipping it back and a 5% restocking fee. If you want to try it on basically you void the return because for safety reasons you take it out of the netting bag which tears very easy you can not return. I also have a curling iron that cools as it curls and I tried to style as they advertise on a very low heat and it started to melt and did not curl at all. So it is not worth the money.
I'm so disappointed with your company…
I'm so disappointed with your company for not allowing me to return my item due to unsatisfactory reasons. But you advertise 30day return policy for unsatisfied items so with that said this is all false advertising. This item that I bought has not been used and I was trying to return it before 30days but your company declined it...I will never ever buy anything or recommend your company ever in my life..
Quick, Easy, and Beatiful
I was able to quickly add the hair to my own and no one noticed it. I kept getting asked if I did something new with my hair because it looked so wonderful.
Amazing
Amazing , they taking care she is delayed and when is delivered and I love the quality thank you
Perfect color and simple to attach
I never expected such a perfect color match, I never thought the hair would feel that soft or look that good and I certainly never expected it would be so easy to attach and stay on all evening. I got so many complements.
If I could give zero stars I would
If I could give zero stars I would. They advertise easy returns & exchanges, that’s a lie. I received my product weeks after ordering, the day I received it I reached out to do color matching issues. I submitted all the required information, I keep getting the run around. It’s been almost a month now since I put my support ticket in for either an exchange or refund, nothing. They have gone silent. I reached out again on March 13th asking for an update on the issue, no response yet. 0/10 recommend this product, their customer service is very poor.
I am very happy with my order
I am very happy with my order. The color is perfect and the length as well. You guys went above and beyond to make sure I was satisfied with my purchase and I will recommend your products 100%. Thank you for your support and congratulations for having a great team of professionals assisting your customer, what a difference it made!! Thank you!!
Absolutely in love with these & sooo…
Absolutely in love with these & sooo thrilled about the color! It’s a perfect match to my bleach blonde hair👏 I also love the options of straight or wavy hair choices! People are shocked that I’m wearing extensions because they look so natural & completely blend into my long hair🙌
It Works!!!
It really is great quality and I love how easy it is to put in.
My granddaughter absolutely love her…
My granddaughter absolutely loved her hair cut and was treated so good!! All of the staff was
awesome, happy and respectful ☺️very comfortable and inviting.
Perfect color match and fit
Perfect color match and fit, I absolutely love both pieces... I recently cut my hair to my shoulders but its fun to play around when I get to missing my long hair
Instructions might help
Horrible communication
Horrible communication.
Send me wrong color and length. Shipped before they fixed it.
Annoying!!
These were actually way nicer than what…
These were actually way nicer than what I anticipated. The color is a neat perfect match and it looks very real.
The color and feel were exceptional…
The color and feel were exceptional other than the ends not having as much blonde as shown in the picture.
Im not quite sure how to make it blend with my own hair though. You can plainly see where my hair stops and the extension begins.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.








