Shelley was fantastic. Really went above and beyond to try and help me and my family with our short notice emergency move, could not have asked for better and more responsive support
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We used Eurogroup for our move from Saudi Arabia to the UK. The entire experience was great. They kept me updated on the progress from Saudi Arabia to the UK including dates and timings. A special men... See more
Company replied
We did two moves with Eurogroup: the UK end of a move from the US, and a subsequent move within the UK. The crews on the day were great: hard-working, cheerful and helpful. Everything arrived intact... See more
Company replied
We were recommended to contact Eurogroup by our friends who have moved with them a few times. They called me straight away after I emailed to request a quote. Jordan met us for the survey the next day... See more
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Company details
Written by the company
Domestic and International relocation has been our area of expertise since opening over 25 years ago. The EUROGROUP and all the people who make us what we are, are dedicated to delivering a high quality service in the home moving industry with the knowledge and experience of our move managers forming the foundation of every move project we undertake. Whether our customers are moving home within the UK, throughout Europe or around the world, we listen to what they want, guide them on what they may need and work in partnership with them to provide the best solutions whether their move is straight forward or very complex. With offices in the UK, France, USA and a trusted partner network around the world, we are yet to come across a move we are unable to accommodate carrying out in excess of 8,000 moves per year. Whilst no two moves are the same, our move mangers continually demonstrate a genuine care and attention to our customers’ needs. This has created a strong level of trust among our customers, strengthened our reputation in the moving industry and has made us stand out among our competitors.
Contact info
74-75 Fred Dannatt Road, IP28 7RD, Mildenhall, United Kingdom
- +441638 515335
- info@the-eurogroup.com
- the-eurogroup.com
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Moved from New Zealand to London
We moved from New Zealand and required storage initially. We have just moved to our new flat.
Throughout the process the communication has been excellent and the team are always helpful.
When our furniture arrived yesterday the guys were lovely. Put everything where we needed it to be. Helped with the unpacking that we needed and even put our bed together.
Amazing service. Hopefully won't need to use again but would recommend to anyone wishing to move countries.

Reply from Eurogroup International Movers
Best shipping company I have ever used by far
Eurogroup cleared 2 imported vehicles for me. They were fast and efficient and entirely reliable throughout. Their communication was great (notably Chelsea), including sending photos and regular updates. Best shipping/clearing company I have used by far.

Reply from Eurogroup International Movers
AWESOME
Very communicative, professional and pleasant to work with. Highly recommend.

Reply from Eurogroup International Movers

Reply from Eurogroup International Movers
Plain Sailing
We were kept informed at all stages about the progress of our shipment. The goods arrived having been well packaged and without damage.

Reply from Eurogroup International Movers
A truly OUTSTANDING service throughout…
A truly OUTSTANDING service throughout including both packing and unpacking. I have moved all over the World over 38 years service but this was the best move out of all of them. The Team were motivated, helpful beyond belief and ‘can do’ about everything. THANK YOU to all the Team especially Frankie who literally emailed me every week for 4 months.

Reply from Eurogroup International Movers
Excellent service
Excellent service. Punctual and thorough. Would highly recommend

Reply from Eurogroup International Movers
This Company is superb
Amazing company, completed all moves to and from Italy in a professional manner. Packing service is 1st class and delivery perfect to final destination.
Through out the company was professional and made us feel valued. Thank you so much

Reply from Eurogroup International Movers
Incredible service- blown away!
Eurogroup delivered our belongings from Canada this week and I wish I could give them 10 stars!
We had a pretty poor experience with the separate company in Canada but it couldn't have been better from Eurogroup. They were flexible in terms of delivery dates to suit my work schedule, they were prompt, friendly and exceeded all my expectations. Communication was also great from Karolina.
When the guys turned up (early!) on Monday, I had expected them to carry items to the correct room and then simply leave us to it (this is what we had experienced previously when we relocated). What they actually did was place items exactly where I want them in the room, take all the packaging materials back with them, assemble my furniture and carry out small repairs as they went (not from damage caused during shipping, just because!). The cherry on the cake was that the guys offered to take half the stuff to the second address, saving us the expense and hassle of booking a separate van job.
The help they gave made a very big, stressful job so much easier. Genuinely nothing was too much hassle for the guys, we were absolutely blown away by them. Do not hesitate in using this company, they were exceptional, probably the best customer service I have ever experienced!

Reply from Eurogroup International Movers
Local contracted unpacking team (Lloyd…
Local contracted unpacking team (Lloyd and Pawlett) was great! On time and helped track down and lead in the lost artic lorry driver. Everything handled with care and no damage!

Reply from Eurogroup International Movers
Very good and timely delivery of goods…
Very good and timely delivery of goods from Middle East. I was helped at the Manchester end at the storage facility with the boxes as I've had recent back surgery. Everything seems to be intact as far as I can see.

Reply from Eurogroup International Movers
South Africa move to UK - great moving Company!
I had my household items shipped from South Africa with Execu-Move to London and the service I received from Eurogroup here in the UK was outstanding. Chelsea was great, professional, and always kept me informed on the status of the shipment. The two men delivering the boxes were super friendly despite having to carry the boxes up two flights of stairs. I would recommend Eurogroup to others making the move to the UK. Thank you again!

Reply from Eurogroup International Movers
Eurogroup handled the UK end of our…
Eurogroup handled the UK end of our shipment from NZ to the UK. Karolina's communication was faultless - she responded immediately to any queries we had and kept us fully informed about the progress of our items. Their delivery guys in London were friendly, efficient and helpful. Would highly recommend Eurogroup to anyone making an international move and we will no doubt be using them again in the future.

Reply from Eurogroup International Movers
Phenomenal and specialised service!
Excellent Service from an extremely competent crew who were very friendly and helpful. The truck rig was also unique with a specialised ramp and hoist platform system, well worth the value of the service. I highly recommend the team from Eurogroup!

Reply from Eurogroup International Movers
The items that we had tranferred were…
The items that we had tranferred were well packed and documented. Transfer from SA to the UK was done seemlessly, with limited intervention and assist as a client. Time schedules and dates were constantly updated and the promised delivery date and time was kept to. Overall a very professional experience and well conducted from Eurogroup / MagnaThomson International Movers.

Reply from Eurogroup International Movers
Moving can often be stressful
Moving can often be stressful, but moving from one country to another is extremely stressful!
I used Eurogroup International Movers who were brilliant.
I dealt with Karolina Szarlan, who kept me up to date every step of the way from what container my boxes were on (basically my life was in the boxes), where the container was, when it docked etc.
The boxes were delivered entact, on the day they were booked for delivery and on time.
I cannot recommend Eurogroup International Movers enough and a huge thanks to Karolina Szarlan for all her help.

Reply from Eurogroup International Movers
Excellent service
On the day, the two movers were on time and extremely careful with all the items, moving them into place and also moving existing furniture into their new locations in the house to make space. We also received regular updates on the status of our shipment so that we could make plans
US to UK seamlessly!
My move from the US to the UK was seemless. Chelsea at Eurogroup was amazing the whole step of the way. We had a very difficult Juliet balcony and they came to assess and brought the right lift on move day. Everything was great. Everyone was super accommodating and nice. For such a stressful situation to move across country. Chelsea made it easier with constant communication and updates.
US to UK: terrific experience with Eurogroup International Movers
The shipment, from New York to St. Leonards-on-Sea in the south east of England, arrived a lot sooner than we expected and everything was fine, present and correct. The Move Consultant from Eurogroup, Karolina Szarlan, kept us updated at each leg of our belongings' journey and the delivery guys were awesome; very kind and helpful. Everyone and everything was really great on both sides of the Atlantic so thank you NY International Shipping and Eurogroup International Movers for your efficient service.
Perfect Service
The service was excellent from start to completion the packing and numbering and listing of items was simple and straight forward and easy to follow this was at source , also at destination the team were efficient and unpacked all items requested in individual rooms and again polite and took all the empty cartons and packing material away with them the service was excellent and I would highly recommend GAC packers and Eurogroup International Movers first class service . Thank you
P.S. Karolina Szarlan was excellent in her followup and paperwork emails etc could not fault her performance again kept me informed at all times excellent service.
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