The Window Co Reviews 104

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 39 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, friendliness, and efficiency, noting that team members are highly skilled and knowledgeable. The service provided is frequently described as excellent from start to finish, with many appreciating the smooth process from quoting to installation. People are very satisfied with the quality of the products, such as doors and windows, highlighting their beautiful finish and how well they perform. Reviewers also frequently mention the tidiness of the work, with teams cleaning up thoroughly after each visit, and their attention to detail. However, some customers also noted an instance where a product arrived with extensive scratching, requiring multiple replacements to resolve the issue.

What people talk about most

Staff

Consumers find staff to be exceptionally positive, describing them as friendly, efficient, and highly... See more

Service

People report positive experiences with service, noting that the entire process, from initial contact to... See more

Product

Customers consistently note positive experiences with the product, praising the quality of the windows and... See more

Quality

Customers had positive experiences with quality, praising the excellent finish and workmanship of windows and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I can't recommend this company enough! Everyone who came to work on the project was incredibly friendly and professional. Different team members handled various parts of the job, and they all did a fa... See more

Rated 5 out of 5 stars

We had a great experience with Wayne and his team, from start to finish. We’d been badly let down by a previous contractor - but the Window Co stepped in and put everything right for us. From initial... See more

Rated 5 out of 5 stars

This is the second time I have used The Window Company and wouldn't go anywhere else for doors/windows. Had my new back door fitted yesterday - only tricky bit was selecting my choice as they have a w... See more

Rated 5 out of 5 stars

We're extremely glad we chose local firm The Window Company to replace our windows. Not only are the windows great (we get random people commenting on how good they look), the service from excellent... See more


Company details

  1. Double Glazing Installer
  2. Conservatory Specialist
  3. Door Shop
  4. Door Supplier
  5. Window Installation Service
  6. Window Supplier

Written by the company

Welcome To The Window Company We are a family run business installing UPVC windows, doors, conservatories and roofline across south Manchester and Cheshire.


Contact info

4.8

Excellent

TrustScore 5 out of 5

104 reviews

5-star
4-star
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1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

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Rated 5 out of 5 stars

This company are just brilliant.

This company are just brilliant, from start to finish everything was checked and double checked. I had my front door and side panels completely replaced, Sam and Ben did a great job making sure everything was right. Even the gas meter cupboard which was hard up against the side panels was adjusted and looks so neat. They worked so hard, were very pleasant and tidied up. Everything was explained (twice) about the different lock for me! I wouldn't hesitate to use them again or recommend them to others. Thank you.

June 13, 2025
Unprompted review
Rated 5 out of 5 stars

New windows

Communication was friendly and clear, and very happy with the result. Would use again and definitely recommend.

June 12, 2025
Unprompted review
Rated 5 out of 5 stars

I could not ask for more

Totally professional service.
Courteous, friendly and efficient and a window that was fitted perfectly.
I could not ask for more and I will be ordering my next window through The Window Company.

May 29, 2025
Unprompted review
Rated 5 out of 5 stars

What a fantastic job!

What a fantastic job Andy, Adam and Taylor did yesterday for us. A tricky job as the extension they were replacing the windows in was rendered. Not a crack to be seen or any bits missing. Attention to details fantastic. This is the 4th time we have had the team out (systematic replacement of windows) over 10 years and each crew is as excellent as the last. Great company, fair prices and excellent service. Well done!

May 19, 2025
Unprompted review
Rated 5 out of 5 stars

Very pleased with a recent installation…

Very pleased with a recent installation of a new arched porch, 2 windows & composite door. Andy, Sam & Adam worked through their breaks & left everywhere clean & tidy. We had good communication throughout the process of enquiry through to installation. We have no hesitation to recommend them.

March 21, 2025
Unprompted review
Rated 5 out of 5 stars

Absolutely brilliant job

Absolutely brilliant job, first class. Alex, Lewis and Sam were polite friendly and hard working. Clean tidy can’t fault.
I used this company 3 years ago when we had a new front door fitted now I’ve just all my windows and a new back door fitted. Would highly recommend.

March 12, 2025
Unprompted review
The Window Co logo

Reply from The Window Co

Hi Peter,
Thank you for taking the time to leave us such a fantastic review we really appreciate it.
Thank you for your continued support.
Wayne

Rated 5 out of 5 stars

5 Star Review - Front Door

We have had our front door replaced this week by The Window Co - whilst the whole process took some time, it was certainly worth the wait! The door is fantastic and has totally transformed our space. Sam provided a friendly and efficient service when installing our door. We would recommend The Window Co to everyone, thank you to Sam and the team!

March 11, 2025
Unprompted review
The Window Co logo

Reply from The Window Co

Hi Liv,
Thank you for taking the time to leave Sam & the team such positive feedback, we really appreciate it.
Thanks again for choosing us.
Wayne

Rated 5 out of 5 stars

Full house window replacement & doors

Full house window replacement & doors. Fantastic service from start to finish. Fitters are the best always go the extra mile.., sally and Angela keep you up to date every step… nothing is too much trouble . Excellent service… thank you

February 19, 2025
Unprompted review
The Window Co logo

Reply from The Window Co

Hi Shirley,
Thank you for your amazing review & also thank you for your continued support over the past 20 years, we really appreciate it.
Many Thanks
Wayne

Rated 5 out of 5 stars

Another excellent experience

Another excellent experience with the team, we required a new bathroom window, received a quote and rang to ask if we could be fitted in earlier than planned.
Wayne rang to arrange earlier fitting very much appreciated.
Perfect job as always as we have used many times before thanks to all the team.
Simon & Karen

February 11, 2025
Unprompted review
The Window Co logo

Reply from The Window Co

Hi Simon,
Thanks for taking the time to leave us 5 star review, we really appreciate it your continued support over the years.
Many Thanks
Wayne

Rated 5 out of 5 stars

First class new Conservatory by a great company

The Window Company replaced our 30 year old Conservatory with a new all glass Conservatory. We must say from start to finish all people at the Window Company were excellent. The product is superb quality and one we are happy to recommend. The fitters , Darren and Nigel, were extremely courteous and very skilled. We did shop around originally but decided not only on price but reviews and reputation we were not disappointed.

February 14, 2025
Unprompted review
The Window Co logo

Reply from The Window Co

Hi Steve,
Thank you so much for taking the time to review us.
Darren & Nigel have done a sterling job.
Thanks again.
Wayne

Rated 5 out of 5 stars

Just had windows and French doors…

Just had windows and French doors fitted. Fantastic service from start to finish. I would 100% recommend The Window Company

January 8, 2025
Unprompted review
The Window Co logo

Reply from The Window Co

Thank you so much for your kind words! We're delighted to hear that you're happy with your new windows and French doors. Providing fantastic service from start to finish is what we strive for, so your recommendation truly means a lot to us.

If you ever need anything in the future, don’t hesitate to reach out. Enjoy your new windows and doors!

Best regards,
Wayne

Rated 5 out of 5 stars

A great company to deal with from the…

A great company to deal with from the first contact through to the completion of the work. Very clear correspondence and guidance throughout.
Andy and Adam who installed the windows were excellent. Very professional and friendly and the quality of their work was excellent, leaving a really clean and tidy workspace. I would definitely use them again for future works.

December 20, 2024
Unprompted review
The Window Co logo

Reply from The Window Co

Hi Tom,

Thank you so much for your fantastic feedback! We're thrilled to hear that you had a great experience with us from start to finish. Clear communication and top-quality workmanship are what we aim for, so it’s wonderful to know Andy and Adam delivered on both fronts.

We really appreciate your kind words and your trust in us. If you ever need anything in the future, we'd be more than happy to help!

Best regards,
Wayne

Rated 5 out of 5 stars

Fantastic door and really excellent…

Fantastic door and really excellent service from the team that did it

December 6, 2024
Unprompted review
The Window Co logo

Reply from The Window Co

Hi Natasha,

Thank you for your kind words! We're so pleased to hear that you love your new door and that our team provided excellent service.

If you ever need anything in the future, we'd be happy to help. Enjoy your new door!

Best regards,
Wayne

Rated 5 out of 5 stars

New Door

We had a new door fitted on Saturday. Sam, the fitter arrived on time, was pleasant, friendly & certainly knew his trade. He was a delight to have around. Now to the door: great quality, great fit & more than does the job we wanted.
This is why we keep returning to The Window Company. Great service, competitive prices & quality goods.
Thank you

November 25, 2024
Unprompted review
The Window Co logo

Reply from The Window Co

Hi Joyce,

Thank you so much for your kind words! It’s always a pleasure working with you, and we really appreciate your continued support.

We’re so glad you’re happy with your new door, and I’ll make sure to pass your lovely feedback on to Sam—he’ll be chuffed to hear it!

Thanks again for choosing us. If you ever need anything, you know where to find us!

Best Regards,
Wayne

Rated 5 out of 5 stars

Black UPV door with reeded glass

Recently ordered a black UPVC door from the Window Co with reeded glass and we absolutely love it.

Great quality and looks good.

Wayne and his team really did their best to deal with all of queries and provided a great service.

Can highly recommend them.

thank you.

Noelle

November 7, 2024
Unprompted review
The Window Co logo

Reply from The Window Co

Hi Noelle,

Thank you for your lovely review! We’re so happy to hear that you love your new black UPVC door—it’s a great choice!

The team always strive to provide the best service, so it’s wonderful to know they took good care of you. I’ll be sure to pass on your kind words!

We really appreciate your recommendation, and if you ever need anything in the future, just let us know.

Best Regards
Wayne

Rated 5 out of 5 stars

Very pleased with our door and the…

Very pleased with our door and the finish - lots of people asking which company we used and how good it looks. The door looks in keeping with our house and the service from start to finish has been excellent with the Window Company. Wouldn't hesitate to recommend. Thank you

September 27, 2024
Unprompted review

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