The Window Co Reviews 104

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 39 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, friendliness, and efficiency, noting that team members are highly skilled and knowledgeable. The service provided is frequently described as excellent from start to finish, with many appreciating the smooth process from quoting to installation. People are very satisfied with the quality of the products, such as doors and windows, highlighting their beautiful finish and how well they perform. Reviewers also frequently mention the tidiness of the work, with teams cleaning up thoroughly after each visit, and their attention to detail. However, some customers also noted an instance where a product arrived with extensive scratching, requiring multiple replacements to resolve the issue.

What people talk about most

Staff

Consumers find staff to be exceptionally positive, describing them as friendly, efficient, and highly... See more

Service

People report positive experiences with service, noting that the entire process, from initial contact to... See more

Product

Customers consistently note positive experiences with the product, praising the quality of the windows and... See more

Quality

Customers had positive experiences with quality, praising the excellent finish and workmanship of windows and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I can't recommend this company enough! Everyone who came to work on the project was incredibly friendly and professional. Different team members handled various parts of the job, and they all did a fa... See more

Rated 5 out of 5 stars

We had a great experience with Wayne and his team, from start to finish. We’d been badly let down by a previous contractor - but the Window Co stepped in and put everything right for us. From initial... See more

Rated 5 out of 5 stars

This is the second time I have used The Window Company and wouldn't go anywhere else for doors/windows. Had my new back door fitted yesterday - only tricky bit was selecting my choice as they have a w... See more

Rated 5 out of 5 stars

We're extremely glad we chose local firm The Window Company to replace our windows. Not only are the windows great (we get random people commenting on how good they look), the service from excellent... See more


Company details

  1. Double Glazing Installer
  2. Conservatory Specialist
  3. Door Shop
  4. Door Supplier
  5. Window Installation Service
  6. Window Supplier

Written by the company

Welcome To The Window Company We are a family run business installing UPVC windows, doors, conservatories and roofline across south Manchester and Cheshire.


Contact info

4.8

Excellent

TrustScore 5 out of 5

104 reviews

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1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Fantastic!

I’ve used The Window Co twice now and have been impressed on both occasions. Delighted with the work done. Highly recommended.

October 8, 2024
Unprompted review
Rated 5 out of 5 stars

Fantastic

A fantastic company to deal with, very professional from placing the order to fitting. Quality of the product is excellent and staff are polite and helpful.

Would definitely recommend and use again

October 1, 2024
Unprompted review
Rated 5 out of 5 stars

The Window Company have done a superb…

The Window Company have done a superb job from start to finish. A very professional company to deal with. They have done an excellent job for us. The doors are excellent quality and look fantastic. No mess and a full clean up at the end.
Had a couple of small issues after installation - these were dealt with and fixed very quickly - so pleased with their response - very customer focussed.
Special thanks to Steve and Jacob for arranging the follow up visit and to 2 excellent fitters Lewis and Taylor for doing such a great job.
Many thanks to all.

September 27, 2024
Unprompted review
Rated 5 out of 5 stars

The service

The service, supply and fitting, by Andy and Adam of the new replacement door could not be faulted. I highly recommend.

September 19, 2024
Unprompted review
Rated 5 out of 5 stars

Great job

Great job , I’ve used the window company previously and I recommend them ,they came back to do the remaining windows , quality work , friendly , stress free and easy process

September 18, 2024
Unprompted review
Rated 5 out of 5 stars

Had help in choosing right window for…

Had help in choosing right window for me. Surveyor visited my home to go through everything and ensure it was what I wanted. Bit of delay with fitting the window but fitter did a great job and took all rubbish away. Really pleased with result

September 13, 2024
Unprompted review
Rated 5 out of 5 stars

Very happy with new pvc french doors…

Very happy with new pvc french doors from The Window Co. The service was excellent from the first meeting at the store on Chester Road, through the survey and fitting. Really helpful advice and clear pricing and information to help make the decision, and quick and punctual with all communication and site visits. On the day, Adam and Lewis did an outstanding job, working very carefully to ensure an excellent fitting and very clean and tidy throughout. They took a lot of care to make good all the edges and leave a really neat finish. The door is exactly what we wanted. Will definitely use again for any new or replacement windows.

August 29, 2024
Unprompted review
Rated 5 out of 5 stars

The Window Company was recommended to…

The Window Company was recommended to me by a trusted friend. I had some concerns about changing all the windows on our house. It’s a big commitment and it’s not something you want to get wrong. Having the right product and the right outcomes and the right service and the right follow up is critical. I have to say, I found The Window Company did not disappoint, the appraisal of what could be done was very honest and their execution was outstanding. Also impressed me was that they detected some minor fault in a couple of units when on site , they immediately alerted their manufacturer to replace it, which I thought was very honest of them , I would highly recommend them to anyone who was thinking of having a major change in their home we opted for triple glazing to try and make our home as efficient as possible. Robert Elliott .

July 23, 2024
Unprompted review
Rated 5 out of 5 stars

Huge thank you

Huge thank you to Adam, Andy & Alan at The Window Company for installing our gorgeous new windows! Who knew how much difference windows without led would make! Feels sooo much brighter! The guys have been brilliant, easy to chat to and very professional. Thank you again!

June 12, 2024
Unprompted review
Rated 5 out of 5 stars

Great communication

Great communication
On all advertising there were images and names of the staff members so you felt you were dealing with people. Felt valued as a customer and the staff members were friendly but always professional. The work was completed and there was not a speck of dust and the fitters were efficient at all times.

May 24, 2024
Unprompted review
Rated 5 out of 5 stars

Extremely happy with everything

Extremely happy with every single aspect of this company. Would highly recommend! From the outset every member of the team has been helpful and friendly. I’d like to particularly mention Sally and Paul for their excellent customer service. Adam and Andy are excellent fitters and their precision for detail is tremendous. Nothing was too much trouble to them and they went over and above by helping to sort an issue I had with an existing door fitting. The quality of the work has been outstanding and we would definitely use this company again.

May 10, 2024
Unprompted review
Rated 5 out of 5 stars

Excellent workmanship

Had our windows and doors fitted by The Window Company. Fast turnaround, highly efficient, amazing standard and quality workmanship. Courteous team with a high strong work ethic - a special mention to Andy, Adam, Nev, Alan, Nige and Darren. So delighted with the work and professionalism shown. Highly recommend the team who are a credit to the Company. Would certainly recommend The Window Company to others.

May 2, 2024
Unprompted review
Rated 5 out of 5 stars

Another Excellent Installation Thank You

We are a block management company and have used The Window Company for all our communal installations, both windows and doors. Seemless operation from start to finish, excellent product and the team are nothing more than supberb. We can't recommend The Window Company more highly! thank you Wayne, Angela, Paul & all the team.

November 7, 2023
Unprompted review
Rated 5 out of 5 stars

Excellent and professional service

The service I received from start to finish was excellent. My initial call for a replacement door was dealt with professionally and sales representative came round within a couple of days. Surveyor arrived a couple of weeks later to measure up and advised approximately 6 weeks for installation. I received a call after 4 weeks and were able to accommodate my work shifts to install. On the daythe fitters arrived on time very friendly and efficient. Completed the job quickly and left the place clean and tidy. The quality of the the workmanship is excellent and I would highly recommend The Window Company to anyone.

September 29, 2023
Unprompted review
The Window Co logo

Reply from The Window Co

Thank you so much for taking the time to leave such a positive review.
Many Thanks
Wayne

Rated 5 out of 5 stars

Brilliant company to deal with.

Replaced front door and frame, from start to finish brilliant job,no mess really done a great job from office, surveyor,to fitter could not have been done better. Would highly recommend.

August 31, 2023
Unprompted review
The Window Co logo

Reply from The Window Co

Hi Joe,
Thank you so much for taking the time to leave us such a glowing report!
Many Thanks
Wayne

Rated 5 out of 5 stars

Well done job

Window company replaced all our windows including encapsulating the original stained glass. Results are fantastic. Work was carried out with minimum disruption and with great care.

July 31, 2023
Unprompted review
The Window Co logo

Reply from The Window Co

Hi Patrick,
We loved doing the work on your property & the outcome was amazing!
Thanks for your continued support.
Wayne

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