the product was better than i expected! BUT I removed a star because it took half a year to arrive. I think they only start making the products after you order and thats why its such a logn wait.. BUT... See more
Apollo Box
Thanks for visiting Trustpilot. Unfortunately, it’s not possible to leave a review here anymore because the company’s website has closed. Feel free to contact us if you have any questions.
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
I ordered a DIY bookshelf from them last month. Great quality, precision cut parts and clear instructions. I'm about through assembly and enjoying tremendously. Would love some inspiration for paint a... See more
Don't do it! Ib ordered patchwork denim print curtains. They were supposed to filter in light. They sent me curtains made out of actual thick denim, stiffed color pattern and they placed the stitchin... See more
My sister purchased a set of bowls for me on April 13th, received a shipment notification on April 21st, tracking states that the item has been in preshipment since April 30th. No movement on record a... See more
Company details
Information provided by various external sources
At Apollo Box we help customers discover, collect, and share the world’s most creative products. We hand-pick every product from vendors around the world. Find unique gifts for your family and friends, and use augmented reality to virtually place them in your room before you buy them. With our curated AR shopping platform, a new era of online shopping is here.
Contact info
3150 De La Cruz Blvd, 95054, Santa Clara, United States
- 415-255-5839
- contact@theapollobox.com
- theapollobox.com
People also looked at
Fast!
My first time ordering with ApolloBox the Happy birthday in a matchbox and very happy with the purchase. Fast delivery! Thumbs up!
15 days to processes order
15 days to processes order, 15 days to ship. Judging from the reviews I may never see the order. Customer service cited some small print disclaimer.
If you don't mind waiting for months for your purchase, these are your guys
Received two shipments of the glass…
Received two shipments of the glass kitty wind chime because the first one was delayed and they reshipped. They told me to keep the other one instead. Customer service was very helpful and assuring. Now I have two for the price of one. Thanks a lot!
Smooth transaction
Got myself a hammock, smooth transaction there was a slight delay in the delivery though which I undertstand because of the Covid situation but its all good. Happy with the purchase!
Scam alert
Scam alert! Ordered my item going on 2.5 months ago. They sent me a bogus tracking number and am unable to reach them at customer service. Lesson learned.
Awesome and unique design face planter!
Perfectly packed and arrived without a problem, better quality than expected. Bought it as a gift for my wife and she loved it! Loooks great on her kitchen.
Amazing products
Ordered a hammock bed for my dog and she was very happy with it as it kept her cool sleeping on it during the hot summer. I totally love the product! Delivery was quick. Will order again to give as gifts to my friends and relatives for their furbabies. They are gonna love it for sure.
SHIPPED FROM CHINA
SHIPPED FROM CHINA, NOT THE US as it states on website. It's been 2 months and did not receive 2 of the 4 items purchased; lost $140. Website states "Vendor Processing" for 2 months. Trying to request refund....
A+ customer support
There was a slight defect on one of my orders but customer service was very helfpul and sent a replacement right away without waiting for the return of my first order! Excellent communication, excellent seller.
SCAM BUYER BEWARE
SCAM BUYER BEWARE! Over two months still no refund or item. Unable to call customer service the number online just sends you to voicemail no live agent. Emails are robotic. No help. Do not buy
The rainbow glass plates are exactly as…
The rainbow glass plates are exactly as pictured very happy with quality!
Best customer service
Best customer service. First contact and my problem was resolved immediately.very pleased.
Don’t buy anything from this website
Don’t buy anything from this website. They take forever to send a package. I still haven’t receives my package that I ordered over 2 months ago. I’ve contacted customer service several times and they come up with every excuse as to why they can’t give me a refund. Worst online shopping experience ever!!!!!’
Had an issue with the original order…
Had an issue with the original order but they were quick to resolve the problem. Would definitely order again from them.
worth it
My face planter arrived late but it was worth the wait! I will definitely purchase again.
I placed an order just about two months…
I placed an order just about two months ago. It has yet to arrive. I have contacted the company since, requesting help with the address I provided. Not only were the responses extremely curt, but they basically said, "Yeah too bad for you"
If the people I have been in touch with worked at my company, they would be filing for unemployment Monday morning. Terrible customer service. I will not do business with this company again.
Ordered April 22,2020 STILL haven't…
Ordered April 22,2020 STILL haven't received package. Can't track with the number given. Company seems unwilling to help. They are very curt in their replies.
Order has been in preshipment for 3 months
My sister purchased a set of bowls for me on April 13th, received a shipment notification on April 21st, tracking states that the item has been in preshipment since April 30th. No movement on record after that. Response form client services is that they will replace the items purchased and resend a new package with extras. No new tracking number has been provided for said package. Honestly, please don’t shop here. I’m usually pretty patient about these things especially with our current circumstances but this whole operation seems fishy to me. Will update you if I ever receive my shipment.
Do not buy anything from Apollo Box. Scam!!!
This is one of the worst companies I’ve ever (not) done business with. I ordered an item. Waited over a month for it to arrive. I asked for a refund before it was shipped and they told me they couldn’t give me one.
When the item came it was not only the wrong item, but the invoice inside wasn’t correct. I emailed them and asked to return it, they told me to send it back. It cost me $15 to send it back and they have no intentions on reimbursing me. I shouldn’t have to pay to ship an item back that they made a mistake on. I’m still waiting for my refund. Buyers beware, this company is a total scam.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.



