You sent the wrong product and then you ignore your customers after you've ripped them off. Never order from here
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Had a fairly large purchase. Customer service updated me throughout the process and ensure the item arrived safely. Upon arrival, followed up to make sure everything was in the described condition. Wa... See more
They received the pay and did not even send the delivery, and there was no reply for more than a week when I inquired by e-mail After leaving a review, he sent me the product and asked me to change... See more
Did not even send the right order. Still waiting for the order to be updated from the website I bought from just to confirm that this delivery is the delivery I ordered. If it is I am thoroughly disap... See more
Company details
Written by the company
Established in 2017, Around Australia is an online digital store offering a wide range of varieties of accessories suitable for mobile phones, cameras, laptops, etc. We are the authorised reseller for Crep Protect, NuGlas, PopSockets, Caseology, Baseus, SanDisk, Kingston and Lexar.
Contact info
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Will you receive your purchase?
I placed my order for 2 items on 30 April and received the first item on 1 June still have not received the second item (it is 4 June).
Despite submitting 2 enquiries I have not received any response regarding the second item - either as to where it is or whether I will receive a replacement item.
Scammers, same story as others
I ordered an SD card from Catch at a price which appeared too good to be true and it usually is. Got nothing, 2 months later I followed up and they apologised, same story about it being lost in transit and offered to send out another one. 5 of the same back and forth emails with the same type responses took place.
Have reported them. Do not use them.
still awaiting a sd card from these…
still awaiting a sd card from these people. empty promises, dont buy.
they dodgey auspost number says its been delivered, yet to recieved another proper one. to alice springs. i dont live in alice springs....
DO NOT USE THIS COMPANY!
DO NOT USE THIS COMPANY!
I purchased an item from ebay. The order sent was incomplete and damaged. Apparently a replacement order was sent which I never received. I then asked for a refund which apparently was processed. One month later I am still waiting for my refund. I spoke with ebay today and they told me they informed this seller there was an issue with my refund and THIS COMPANY DID NOTHING! I am still waiting for my refund. DO NOT BUY FROM THIS SELLER IF YOU WANT TO LOSE YOUR MONEY!
They took the money and didn't send the goods
They took the money and first sent me an item that was not at all what I ordered. Then, the replacement never arrived, it's been over a month now. Instead, I received emails like "don't worry, we've re-sent it" and lots of smileys. Don't buy from them.
WHY HAVE YOU SENT THESE DOCUMENTS
A large envelope was sent to my address, inside strange documents from India, I have googled names etc, NOT HAPPY SCAM, you have my postal address and who knows what else, I do not know if I’ve even bought through this company on eBay, sort this out or I will hand over the documents to my local police
Scam website, do not order!
Wish I had seen this review site before ordering. Sham company, do not trust! Creates a tracking # for your order but never sends, no response to chats or emails. Thankfully got my money back through visa dispute.
FAKE COMPANY DO NOT PURCHASE
Fake company do not buy from them. No item received no one to contact. Online chat response automatic then had one response saying they would refund. Do not buy from here.
did not receive and dont trust them
Purchased on their eBay on november 11. didnt arrive, opened an item not receive case, and i was dumb enough to believe in them to close the case. now that the item still did not arrive, and now i cant do anything about it on eBay. i will report this to business bureau of Australia !
NEVER EVER order from them
NEVER EVER order from them. I placed an order and 30 days later I still do not have it. I was meant to be sent a replacement and it still has not arrived.
Amazing…
Amazing…
Great products, great prices and even better service.
Overall decent experience
Overall decent experience, they offer a lot of different lengths of cable cords which is good.
Good customer service
Had a fairly large purchase. Customer service updated me throughout the process and ensure the item arrived safely. Upon arrival, followed up to make sure everything was in the described condition. Was surprised at the length of care they went. Would buy from them again.
Great...
“I have been a customer for several years and have never had any problems and the renewal process is excellent The price of my Insurance is excellent”
do not buy from their ebay store
do not buy from their ebay store ! ordered on november 10th, still have not receive till today. eBay should not let them sell.
Two weeks later....
It's been two weeks since I've ordered and still hasn't been sent/scanned at the post.
highly not recommended
I guess I can't get my order,The post office track number given by the system is an unrecognized number
Not recommended. No communication, no item shipped
A product listed as "In Stock" has still not arrived after 2 weeks. Tracking number provided was invalid on the Australia Post website and attempts to contact via the two different web chats and email have gone unanswered.
Very dissatisfied, would highly discourage using this site - it would have been faster to purchase internationally.
They received the pay and did not even…
They received the pay and did not even send the delivery, and there was no reply for more than a week when I inquired by e-mail After leaving a review, he sent me the product and asked me to change the review Because I haven't replied to that, the delivery is still delayed fall processing They gave me a really great experience
What's the difference between this and a con man?
I STILL DIDNT GET IT FOR A MONTH
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.








