The Around Australia Reviews 66

TrustScore 1.5 out of 5

1.7

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See what reviewers are saying

Rated 1 out of 5 stars

You sent the wrong product and then you ignore your customers after you've ripped them off. Never order from here

Rated 5 out of 5 stars

Had a fairly large purchase. Customer service updated me throughout the process and ensure the item arrived safely. Upon arrival, followed up to make sure everything was in the described condition. Wa... See more

Rated 1 out of 5 stars

They received the pay and did not even send the delivery, and there was no reply for more than a week when I inquired by e-mail After leaving a review, he sent me the product and asked me to change... See more

Rated 2 out of 5 stars

Did not even send the right order. Still waiting for the order to be updated from the website I bought from just to confirm that this delivery is the delivery I ordered. If it is I am thoroughly disap... See more

Company details

  1. Cell Phone Accessory Store
  2. Electronics Accessories Wholesaler

Written by the company

Established in 2017, Around Australia is an online digital store offering a wide range of varieties of accessories suitable for mobile phones, cameras, laptops, etc. We are the authorised reseller for Crep Protect, NuGlas, PopSockets, Caseology, Baseus, SanDisk, Kingston and Lexar.


Contact info

1.7

Bad

TrustScore 1.5 out of 5

66 reviews

5-star
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1-star

Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

This company takes your money and sends nothing

This company takes your money and sends you a tracking number which doesn’t work. It shows pending and not shipped for weeks.

When I emailed them they did not reply for weeks. Finally replied and said they will ship. Then sent me another bogus tracking number which never worked.

It’s been 6 weeks now since my order and nothing has arrived. They seldom answer my emails.

I am asking my bank to get my money back and to blackmail The AroundAustralia.

Please do not trust this company. Their actions would suggest they may be fraudulent in their dealings.

July 22, 2022
Unprompted review
Rated 5 out of 5 stars

Fantastic customer service

Fantastic customer service, sent the wrong cable. Really quick to tell me how to return the wrong cable at no cost to me and had already sent the correct cable out. Will be using this company again.

June 13, 2022
Unprompted review
Rated 1 out of 5 stars

Still didn’t receive the package

I have order a thermal paste on the 7th of May and still didn’t receive the product until this day. The tracking number on auspost is pending for 3 weeks, no update at all. I have tried to email the company about this and didn’t receive reply from them.

June 1, 2022
Rated 5 out of 5 stars

Service above and beyond!!!!

Service above and beyond!!!!
I had tight deadlines and they emailed on a weekend to help sort my order out and express shipped it to me in time for my trip.

The products are awesome!
Do yourself a favor and check them out.

May 5, 2022
Rated 1 out of 5 stars

I have still not received my order

I have still not received my order.
Placed my order 2 weeks ago, and still haven't received any shipping or tracking information. Have tried emailing twice and have not received any reply.

February 7, 2022
Rated 1 out of 5 stars

Didn't come

I bought a phone case from here a few weeks ago it still has not come. I even payed for express shipping and emailed them and they said it was on its way but nothing since then.
Do NOT recomend

February 1, 2022
Rated 1 out of 5 stars

Took my money for the products and…

Took my money for the products and after waiting week or so with no shipping update I contacted them for them to tell me the products I ordered were out of stock... what a joke. Dont take my money if you don't have the products or at least have the decency to contact me

December 17, 2021
Rated 1 out of 5 stars

Still haven't received my order

I ordered a phone cover over two weeks ago and paid extra for express shipping as I needed the cover for a new phone. The item was only handed to AusPost on Friday (nearly 2 weeks after purchase) and only by registered post from what I can see. Took a long time to respond to my first query telling me it was with Auspost over a week ago (a big fib). Has since ignored my email to kindly double check my order status.

Not sure when I'll get it, but wouldn't recommend if you need anything in a hurry even if you're willing to pay for it. Very disappointing experience.

December 12, 2021
Rated 5 out of 5 stars

A very pleasant surprise!!

A very pleasant surprise!!

I got a CFast Card from Sandisk and the prices were astonishingly competitive, the delivery was swift and very fast! I will buy here again, definitely!

August 18, 2021
Rated 4 out of 5 stars

I really love the case and it fits my…

I really love the case and it fits my s21 really well. The only thing I will have to say is that the postage kinda took forever. I bought a screen protector from Taiwan on the same day and this came like a week and a half after that and this was from Australia. I realise that this isn't so much their fault as a company (other than choosing a different courier, there isn't much you can do). Other than that the product is awesome and I love the colours - exactly what I was hoping for.

August 17, 2021

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