Amazing product! I’m really impressed with the quality and how beautifully it performs. It’s easy to use, feels comfortable, and gives a lovely finish. You can really see the care behind the product.... See more
Company replied
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See what reviewers are saying
Shiv was absolutely amazing. My first parcel was lost in transit and I really needed this in time for my holiday, so I started panicking! I reached out to Shiv to find out an update and she resen... See more
Company replied
As always, I’m never sure about ordering this kind of thing online. I’ve been doing research and reading all reviews. Had a full hysterectomy 6 weeks ago and my skin took a massive dive.. I needed so... See more
Company replied
Shopping with The Beauty Crop is always a joy. The products are amazing (I refuse to use any other cleansing balm and buy multiple refills whenever I place an order!), my deliveries are always fast, a... See more
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Company details
Written by the company
We are a cosmetic brand inspired by healthy living and creating products enhanced with nutrition derived from natural ingredients. We avoid complex formulas and unnecessary additives, which allows us to create unique cosmetic recipes that include natural oils and plant-based extracts for products that will nurture your skin whilst delivering intense colour technology.
Contact info
24 Holborn Viaduct, EC1A 2BN, London, United Kingdom
- hello@thebeautycrop.com
- thebeautycrop.co.uk
4.8
Excellent
1K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
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lacey,i spoke too shiv💖
i spoke too shiv,seemed like a lovely person and they are very undertanding and i’d hope one day i could work with them one day!!the staff there was just lovely and made my day💖love lacey xx
July 2, 2026
Unprompted review
Reply from The Beauty Crop UK
Aww thank you so much for your lovely review Lacey! We’re so happy to hear you had such a lovely experience with Shiv - your kind words really mean a lot. We’ll make sure this is passed on! 💖 xx
I emailed about collabs and I was…
I emailed about collabs and I was connected to Shiv, such a wonderful and helpful person. All my questions were answered and I also got a 25% one off voucher to use on the beauty crop website, an amazing experience, thank you again shiv.
June 26, 2026
Unprompted review
Reply from The Beauty Crop UK
Aww thank you so much for your lovely review Ruq! We're so pleased to hear you had an amazing experience and we'll be sure to pass your kind words on to Shiv. We hope you enjoy using your voucher and we can't wait for you to shop with us soon! 💖
Sadly half my order didn’t turn up and…
Sadly half my order didn’t turn up and I quickly emailed the team to help me resolve this from previous experience with different online purchasing companies I wasn’t going to hold my breath but I can not thank beauty crop enough they was super fast with getting back to me and sorting the situation straight away and quickly refunded me so I could purchase my items again and was very apologetic great customer service !
June 24, 2026
Unprompted review
Reply from The Beauty Crop UK
Thank you so much for your kind words Tayla! We're really sorry that part of your order was missing, but we're so glad we could get everything sorted for you quickly. It means a lot to hear that you had a positive experience with our customer care team and we're grateful you took the time to share it. Thanks again for your support and we hope you love your goodies! 💖
Refund Scam
Placed an order on The Beauty Crop website directly, received the items fine and contacted them to return some items that weren’t for me. I’d ordered 2 sets of some items that I didn’t like the coulours and textures of so returned the sealed, unopened ones, had to contact them with a list of what was being returned and why, made sure to mention the items being returned were all sealed and unopened. Did this and paid for my return, tracked. Just received an email to say some of the items had been refunded, replied back to the Beauty crop email asking when the other items would be refunded for them to come back saying the items had been deemed to have been opened so they were unsalable so I wouldn’t be getting a refund (also no mention of them being returned to me) I challenged this as I knew for a fact the items hadn’t been opened and were returned sealed as they were delivered.
After challenging the refund The Beauty Crop came back to say the warehouse staff have said they were opened but on this occasion they will refund me “as a gesture of goodwill” How is rightfully refunding me a gesture of goodwill?
I have bought from The Beauty Crop on the website and on TikTok for years now, since the beginning and this is how they treat loyal customers. Will no longer be buying anything else from the company going forward.
June 24, 2026
Unprompted review
Reply from The Beauty Crop UK
Hi Joanne,
Thank you for taking the time to share your feedback.
We're sorry to hear that you were unhappy with your recent returns experience.
When your return was received and inspected by our warehouse team, some items were assessed as having been opened and therefore not eligible for a refund under our returns policy. We appreciate that you disagreed with this assessment and raised your concerns with our team.
Following a review of the matter and despite the warehouse assessment remaining unchanged, we issued a full refund for the items. This refund was processed and confirmed before this review was posted.
As the refund has been issued in full, we consider the matter resolved. Whilst we understand that you remain dissatisfied with the circumstances surrounding the return, there is no further action for us to take.
We're grateful for your support over the years and are sorry that despite our efforts to resolve the matter, you remain unhappy with the outcome.
Best wishes,
The Beauty Crop Team
A Brand that Cares 😊
I have loved The BeautyCrop for years now & I am so pleased to see how its popularity has grown. I still think it is a massively underrated Brand tho.
The products have so much thought, & research behind them & for me The BeautyCrop, was my first experience of Skincare infused Make Up 🥰 I 100% believe they were one of the first to provide us with this Innovation 🙌
Plus the Products are so Affordable & inclusive.
The Oui Cherie Setting Spray will always be my No 1. 🍒The OG of Glass Skin ✨️
June 12, 2026
Unprompted review
Reply from The Beauty Crop UK
Thank you for your lovely review and for your continued support Jenna! We’re really glad you’ve enjoyed the brand over the years and it’s great to hear the Oui Cherie Mist 🍒 is still a favourite of yours. We appreciate you 💖
Reply from The Beauty Crop UK
Thank you so much for your lovely review! We're so happy to hear you're enjoying our products and had a great experience with our customer service team ❤️
Creator enquiry & skincare feedback
Contact the beauty crop team looking for information as a Creator and the team were very helpful.
I’m also loving the 4 step Korean skincare bundle from the Beauty Crop that I have. The quality of the products is great!
June 16, 2026
Unprompted review
Reply from The Beauty Crop UK
Hi Lisa, thank you for your lovely feedback! 💖 We're so glad our team could help. Thanks for your support and for sharing your experience!
Fab product
Fab product. Woke up to hydrated and glowing skin. On my second jar and will 100% be a continued repeat purchase.
May 4, 2026
Unprompted review
Reply from The Beauty Crop UK
Hi Denise, thank you for your amazing feedback! 💖 We're so happy to hear you're loving the results and waking up with hydrated, glowing skin. ✨ Thank you for your support! 😊
Gorgeous collection of beauty products.
Beautifully curated collection of gorgeous products which I cannot wait to try - but have not yet. It was an offer that I could not pass up on.
Everything is housed in the gorgeous pink and white tote which will be great for an overnight stay or something like that. All together I love.
May 25, 2026
Reply from The Beauty Crop UK
Hi Gloria, thank you so much for your lovely feedback! 💖 We're thrilled you're loving the collection and the tote bag already. We hope you enjoy trying all the products just as much ✨😊
Had help today from Shiv at…
Had help today from Shiv at thebeautycrop customer services support via tiktok. They was very helpful with finding the ‘find my shade’ on the website and gave me a 25% off voucher as this is my first purchase from them, i am hoping that i chose the correct shade.
June 15, 2026
Unprompted review
Reply from The Beauty Crop UK
Hi Olivia, we're so glad Shiv was able to help you find your shade and get you set up with your first order. We hope you've found your perfect match, enjoy your new products! ✨
One of the best 🥰❤️
Where to start. This brand is one of my favourites not only because of the quality of the skincare/ make up but because of the affordability and the friendliness of each member of staff you come into contact with. Love love love this brand and will always be stocked up on it. Highly recommend! ❤️🥰❤️
June 12, 2026
Unprompted review
Reply from The Beauty Crop UK
We really appreciate your lovely feedback Kiera 🥰 So happy to hear you’re enjoying the products and your experience with the customer service team. Thanks so much for your support! ❤️
Lovely products, fast delivery
I have now placed 2 orders and both arrived very quickly. The first order was quite large as I took advantage of the brilliant sale they have on at the moment, everything was there and it was nice to receive a large delivery from a company without the problem of missing items! All the products I have tried so far are lovely and I will definitely order again!
June 8, 2026
Unprompted review
Reply from The Beauty Crop UK
Hi Charly! Thanks so much for your lovely review! We’re really glad both orders arrived quickly and that you’re happy with everything. We really appreciate your support ❤️
Lip peptide treatment duos
I love this brand so much and I am a really big fan of the lip peptide treatment duo set specifically the shade mint chocolate. One of the team members Arooj was very kind and helpful .
June 8, 2026
Unprompted review
Reply from The Beauty Crop UK
Hi Laizah, thank you so much for your lovely review! We’re so happy to hear you’re loving the Lip Peptide Treatment Duo, especially Mint Chocolate! 🤎💚 We’ll also make sure Arooj sees your kind words 😊
Customer service
Emailed about a issue with my student discount code and got a reply almost instantly with an alternate code to use, amazing customer service and love their products!
June 5, 2026
Unprompted review
Reply from The Beauty Crop UK
Hi Maisie, thank you so much for your kind words! We're delighted we could help quickly. We really appreciate your support and are so glad you're loving our products! 💖
Excellent customer service
Excellent customer service, so very kind and generous ❤️ replied back to me so quickly and very professional ⭐️⭐️⭐️⭐️⭐️
June 3, 2026
Unprompted review
Reply from The Beauty Crop UK
Thank you so much for your kind words! ❤️ We're so pleased to hear you had a positive experience with our customer service team 😊 Your support means a lot to us! ✨💕
Reply from The Beauty Crop UK
Hi Sophie, thank you for your lovely feedback! We're so happy to hear you're loving the Skin Tint. Its smooth, glowy finish is exactly what we aim for, and we're thrilled it's working so well for you! ✨💖
Amazing experience!
Amazing experience with The Beauty Crop, as always!
Shiv was absolutely excellent in resolving an issue I had with my order and went above and beyond to make sure everything was sorted smoothly. Very kind.
I love all The Beauty Crop products, so it's wonderful to see that the people behind the brand are just as amazing as the products themselves. Great customer service really makes a difference, and Shiv is a true credit to the team.
June 1, 2026
Unprompted review
Reply from The Beauty Crop UK
Hi Debbie, thank you so much for your lovely feedback! We're thrilled to hear you had such a positive experience. Shiv will be delighted to know their support made a difference. We truly appreciate your kind words and continued love for our products! 💖
Great communication
Had a problem with my order due to my error. Communication from the Beauty Crop team was fabulous and got the issue resolved quickly. Thanks!
May 23, 2026
Unprompted review
Reply from The Beauty Crop UK
Hi Claire, thank you for your lovely feedback! 😊 We're so pleased we could help get everything sorted quickly. Thanks for your patience and continued suppoert 💖
Fab customer service (thank you Shiv) 😊…
Fab customer service (thank you Shiv) 😊 and super fast postage, I am really happy with my experience and will be definitely ordering again.
May 29, 2026
Unprompted review
Reply from The Beauty Crop UK
Thanks so much for your kind words! 😊 We're delighted to hear you had a great experience. We'll be sure to pass your feedback on to Shiv. Looking forward to your next order!
Amazing products and even better…
Amazing products and even better customer service. Very fast to respond and very helpful!
May 28, 2026
Unprompted review
Reply from The Beauty Crop UK
That means a lot ❤️ Glad you’re enjoying everything and that we could help quickly!
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