The Bed Heist Ltd Reviews 917

TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Considering 61 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of the mattresses and bed frames, often describing them as comfortable and providing excellent sleep. The delivery service is frequently highlighted for being on time, efficient, and handled by courteous and helpful staff. Many people also appreciate the helpfulness of the staff during the ordering process, making the overall experience pleasant. However, some customers were dissatisfied with the product, specifically mentioning issues with mattresses dipping or being softer than expected after a short period. A few other people also felt that the product received did not match what was ordered online, or that parts like drawers arrived broken.

What people talk about most

Product

Consumers find product quality to be ambiguous. Many reviewers praise the comfort and value of mattresses,... See more

Quality

Customers had positive experiences with quality, often praising the outstanding quality of mattresses and... See more

Delivery service

Clients share positive opinions on delivery service. Many customers praise the quick delivery, with items... See more

Order

Customers consistently note ambiguous experiences with order. Many reviewers express satisfaction, praising... See more

Staff

Reviewers highlight positive aspects of staff. Customers consistently praise the helpfulness and politeness... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Bit sceptical at first Have never ordered mattress without trying first. Especially online. However after reading some reviews the heritage 5500 pillowtop had great reviews, I took a chance and can... See more

Rated 4 out of 5 stars

Had no problem at all asked to get it taken upstairs as man's a pensioner they obliged no bother, matress was just as it said very comfortable I'm getting great sleep well worth the money would defini... See more

Rated 4 out of 5 stars

Mattress delivered as expected.Haven't had such a good night's sleep in many years. Would recommend


Company details

  1. Mattress Store
  2. Bed Shop
  3. Furniture Manufacturer

Written by the company

Bed Heist


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

917 reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

I just want to compliment the company…

I just want to compliment the company for a job well done. They were true to their words and my bed and mattress beautiful and comfortable. Delivery on time as agreed, it was also at affordable price.
I shall be glad to refer a friend when ever possible. Thank you.

December 6, 2024
Unprompted review
Rated 5 out of 5 stars

Peaceful sleep and happy days. 😁

I have mobility problems and for so many years I've wolen up throughout the night and the morning in pain. But not anymore , I slept like a dream and I woke without pain and the delivery was really quick and the man that delivered it couldn't be more helpful. 😁🥰 thank you.

November 26, 2024
Unprompted review
Rated 5 out of 5 stars

Electric bed

I cannot praise this company enough communication was fantastic the bed arrived on time and we are very pleased with it I would highly recommend this company even very good communication when we had received the bed you will definitely not be disappointed

December 6, 2024
Unprompted review
Rated 5 out of 5 stars

The communication was amazing

The communication was amazing, bed was delivered within 2 days of ordering. I opted for a king size divan with drawers and the 14inch igel mattress. I can honestly say that the bed is incredibly comfortable. It’s also super stylish. I even received a call back from the lovely Sarah to ensure that I was happy with the bed. The delivery person was also brilliant.

November 30, 2024
Unprompted review
Rated 5 out of 5 stars

I bought a a bed and true to the…

I bought a a bed and true to the company word the bed is beautiful and so comfortable I really love it and I will go back again the price is so reasonable and the delivery was on time and the driver was so polite and helpful thank you so much to the driver and the company for all your phone calls keeping up to date I would recommend this company to my friends and family.

November 23, 2024
Unprompted review
Rated 5 out of 5 stars

Delivered in agreed time slot

Delivered in agreed time slot, polite driver disposed of our old mattress as well as delivering an affordable, yet high quality luxurious mattress. The bed heist exceeded our expectations, thank you.

November 1, 2024
Unprompted review
Rated 4 out of 5 stars

Really good service

Really good service. Quick delivery and fantastic quality.

Only downside was our delivery window was between 5am and 8am which was a bit of a nightmare.

Delivery driver very helpful.

We are over the moon with our new mattress and pillows. Was hesitant buying from facebook but absolutely brilliant.

Thank you

November 15, 2024
Unprompted review

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