Thebestticketfares Reviews 

114
TrustScore 4 out of 5

4.2

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Review summary

Created with AI, based on recent reviews

Considering 50 reviews, reviewers had a great experience with this company. Customers consistently praise the staff for their exceptional helpfulness and professionalism, often going above and beyond to assist. Many people highlight the excellent customer service, noting prompt responses and clear communication that made their overall experience smooth and stress-free. The service provided is frequently described as efficient and supportive. However, some customers encountered issues with the booking process, reporting problems with receiving confirmed tickets or legitimate booking confirmations. A few people also mentioned price discrepancies, finding the final cost higher than initially expected. Additionally, some reviewers experienced frustration with customer service, citing rude interactions or inconsistent information.

What people talk about most

Staff

Customers consistently note positive experiences with staff, highlighting their helpfulness, politeness, and... See more

Service

Reviewers mention positive feedback about service, often highlighting staff as patient, helpful, and... See more

Customer service

People report positive experiences with customer service, highlighting the helpfulness, politeness, and... See more

Booking process

Reviewers highlight ambiguous aspects of the booking process, with many reporting issues such as hidden... See more

Price

Users describe ambiguous interactions with price, with some initially finding prices fair and even great,... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I would appreciate Rebbeca with the kind of information and service he has provided me with . I really had a bad experience with one of their booking agents , who was really rude and I felt lacked emp... See more

Company replied

Rated 4 out of 5 stars

It was mixed of good and bitter experience buying a flight ticket through best air fare. The day I bought the ticket I was misinformed by one of the sales team member named Rebecca. Very next day spok... See more

Company replied

Rated 4 out of 5 stars

I had a very positive experience booking my airline tickets, and Rebecca was extremely helpful throughout the process. She was professional, patient, and made everything clear and easy to understand.... See more

Company replied

Rated 4 out of 5 stars

Rio is really helpful during my flight ticket issue with airline, not confirming half of booking and than He comes forward and sorted out everything. Great customer service 👍🏼👍🏼👍🏼 Thanks for y... See more

Company replied



Contact info

4.2

Great

TrustScore 4 out of 5

114 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 18% of negative reviews

Typically replies within 1 week

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4.2

All reviews

(114)

114 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

EDWIN was wonderful

EDWIN was wonderful! Had a great experience with this company.

June 10, 2026
Unprompted review
Thebestticketfares logo

Reply from Thebestticketfares

Dear Passenger,

Thank you for your positive feedback and for taking the time to post it!

We are delighted that you had a great experience booking your flights with us. We look forward to serving you again in the future.

Best Regards,
Customer Service Team

Rated 5 out of 5 stars

Jimmy is good parsons who give a good…

Jimmy is good parsons who give a good deal .very nice to talk with jimmy thanks again

June 10, 2026
Unprompted review
Thebestticketfares logo

Reply from Thebestticketfares

Dear Passenger,

Thank you for your positive feedback and for taking the time to post it!

We are delighted that you had a great experience booking your flights with us. We look forward to serving you again in the future.

Best Regards,
Customer Service Team

Rated 5 out of 5 stars

Bella is good she helped me to get my refund

Bella is good,she helped me to get my refund

June 8, 2026
Unprompted review
Thebestticketfares logo

Reply from Thebestticketfares

Dear Passenger,

Thank you for your positive feedback and for taking the time to post it!

We are delighted that you had a great experience booking your flights with us. We look forward to serving you again in the future.

Best Regards,
Customer Service Team

Rated 5 out of 5 stars

Hazel

Hazel, was not only very helpful, but also very professional

June 7, 2026
Unprompted review
Thebestticketfares logo

Reply from Thebestticketfares

Dear Passenger,

Thank you for your positive feedback and for taking the time to post it!

We are delighted that you had a great experience booking your flights with us. We look forward to serving you again in the future.

Best Regards,
Customer Service Team

Rated 5 out of 5 stars

Thanks customer support for helping alot

First it looks liked too good to be true the price we were offered so went for it but a little misunderstanding was created between us due to age of a child.and booked fare couldn't confirmed.
And will get full refund within 2 days.
Customer service was excellent 10 star since I purchased it.specially Zoya I spoke with on the day and today.
Finding deals are easy just confirm it with them over the phone before purchasing. You will get a lot help from customer service. And will not be disappointed
Thanks Zoya
And thanks rest of customers service
For changing my mind for upgrading review

June 3, 2026
Unprompted review
Thebestticketfares logo

Reply from Thebestticketfares

Dear Passenger,

Thank you for your positive feedback and for taking the time to post it!

We are delighted that you had a great experience booking your flights with us. We look forward to serving you again in the future.

Best Regards,
Customer Service Team

Rated 5 out of 5 stars

I had a great experience working with…

I had a great experience working with Rio on booking my airline ticket. From the very beginning, Rio was incredibly helpful, making the whole process smooth and stress-free. What really stood out was the consistent follow-up at every stage — I was kept informed and supported throughout the entire booking.

Even when I needed to change my outbound flight dates, Rio handled it quickly and efficiently without any hassle. The level of attention, responsiveness, and professionalism made a big difference.

I truly appreciate the excellent service and would highly recommend Rio to anyone needing assistance with travel bookings.

June 2, 2026
Unprompted review
Thebestticketfares logo

Reply from Thebestticketfares

Dear Passenger,

Thank you for your positive feedback and for taking the time to post it!

We are delighted that you had a great experience booking your flights with us. We look forward to serving you again in the future.

Best Regards,
Customer Service Team

Rated 5 out of 5 stars

Hi I bought my flight ticket from the…

Hi I bought my flight ticket from the best ticket fares The person Sold me my ticket very helpful and up dates me all the time very professional, keep me informed . He (S.A.) was very polite. Hopefully I will recommend others to use this firm.

May 30, 2026
Unprompted review
Thebestticketfares logo

Reply from Thebestticketfares

Dear Passenger,

Thank you for your positive feedback and for taking the time to post it!

We are delighted that you had a great experience booking your flights with us. We look forward to serving you again in the future.

Best Regards,
Customer Service Team

Rated 5 out of 5 stars

Zoya was really helpful better than the…

Zoya was really helpful better than the other who made false promises Zoya made everything simple and quick

May 31, 2026
Unprompted review
Thebestticketfares logo

Reply from Thebestticketfares

Dear Passenger,

Thank you for your positive feedback and for taking the time to post it!

We are delighted that you had a great experience booking your flights with us. We look forward to serving you again in the future.

Best Regards,
Customer Service Team

Rated 5 out of 5 stars

Thank you Mark for assistance.

Thank you Mark for assistance.

May 28, 2026
Unprompted review
Thebestticketfares logo

Reply from Thebestticketfares

Dear Passenger,

Thank you for your positive feedback and for taking the time to post it!

We are delighted that you had a great experience booking your flights with us. We look forward to serving you again in the future.

Best Regards,
Customer Service Team

Rated 5 out of 5 stars

Emily has been really helpful to get…

Emily has been really helpful to get everything sorted for me

May 30, 2026
Unprompted review
Thebestticketfares logo

Reply from Thebestticketfares

Dear Passenger,

Thank you for your positive feedback and for taking the time to post it!

We are delighted that you had a great experience booking your flights with us. We look forward to serving you again in the future.

Best Regards,
Customer Service Team

Rated 5 out of 5 stars

Since 28th and 29th may 2026 my flight…

Since 28th and 29th may 2026 my flight booking was completed in a very high standards communications. I was greatly guided by Mr Rio and Mr Edwin and ms susan . I sincerely appreciated all the support towards my Flight the Manager was also very lenient towards my concern, all resolved now BOOKING CONFIRMED. PRICE WAS FARE AND JUSTICE GOOD AND GREAT. AMAZED. . I am delighted cannot wait for my vacation.
I recommend all new Customers out there to opt with AND FLY with THE BEST TICKET FARE COMPANY. I am so happy 😊 very very delighted

May 28, 2026
Unprompted review
Thebestticketfares logo

Reply from Thebestticketfares

Dear Passenger,

Thank you for your positive feedback and for taking the time to post it!

We are delighted that you had a great experience booking your flights with us. We look forward to serving you again in the future.

Best Regards,
Customer Service Team

Rated 4 out of 5 stars

Atul gave me options for cheap flight deals, very patient with their service. Would recomended with this Agent with my next trip. Thanks alot Atul 🙌

Spoke to Atul first day for many options for a cheap flight ticket, very Liable and waiting patiently for my next payment due. Would recommended it for my next trip. Many thanks Atul

May 29, 2026
Unprompted review
Thebestticketfares logo

Reply from Thebestticketfares

Dear Passenger,

Thank you for your positive feedback and for taking the time to post it!

We are delighted that you had a great experience booking your flights with us. We look forward to serving you again in the future.

Best Regards,
Customer Service Team

Rated 5 out of 5 stars

I have booked two flights tickets with…

I have booked two flights tickets with them on the website, and then the agent told only only ticket available, so the manager Mark, have been kindly assisting me with more options with dates and flights to fit my require, very patient and very professional service, at the end I have booked two tickets with the new date which made the booking process very easy.

May 28, 2026
Unprompted review
Thebestticketfares logo

Reply from Thebestticketfares

Dear Passenger,

Thank you for your positive feedback and for taking the time to post it!

We are delighted that you had a great experience booking your flights with us. We look forward to serving you again in the future.

Best Regards,
Customer Service Team

Rated 5 out of 5 stars

Thank you Emily.

Emily called us about prebooking our flight details, and, as older people not and not very good with technology, she walked us through it really well. So we found the experience really easy.

May 28, 2026
Unprompted review
Thebestticketfares logo

Reply from Thebestticketfares

Dear Passenger,

Thank you for your positive feedback and for taking the time to post it!

We are delighted that you had a great experience booking your flights with us. We look forward to serving you again in the future.

Best Regards,
Customer Service Team

Rated 1 out of 5 stars

SCAMMERS! Took my money for 4 tickets and refused a refund

DO NOT BOOK WITH THIS COMPANY!

They are absolute scammers. I purchased 4 flight tickets and they completely failed to provide the tickets or any legitimate booking confirmations.

When I realized this was a bait-and-switch operation and demanded a full refund, they flat-out denied it and gave me the runaround.

I have already been forced to contact my bank's fraud department to initiate a payment chargeback and had my credit card completely cancelled to stop them from making unauthorized charges.

Please stay far away from this site. I am reporting them to Trustpilot and consumer protection agencies to make sure no one else gets scammed by them!

May 20, 2026
Unprompted review
Rated 5 out of 5 stars

Yes Neo the helpful person

Yes Neo the helpful person

May 26, 2026
Unprompted review
Thebestticketfares logo

Reply from Thebestticketfares

Dear Passenger,

Thank you for your positive feedback and for taking the time to post it!

We are delighted that you had a great experience booking your flights with us. We look forward to serving you again in the future.

Best Regards,
Customer Service Team

Rated 4 out of 5 stars

Zoya

Normal service they showing me not actual price when I booked the have to monstrate actual price

May 26, 2026
Unprompted review
Thebestticketfares logo

Reply from Thebestticketfares

Dear Passenger,

Thank you for your positive feedback and for taking the time to post it!

We are delighted that you had a great experience booking your flights with us. We look forward to serving you again in the future.

Best Regards,
Customer Service Team

Rated 5 out of 5 stars

Provided good service and gave voucher…

Provided good service and gave voucher for discount Atul helped me

May 26, 2026
Unprompted review
Thebestticketfares logo

Reply from Thebestticketfares

Dear Passenger,

Thank you for your positive feedback and for taking the time to post it!

We are delighted that you had a great experience booking your flights with us. We look forward to serving you again in the future.

Best Regards,
Customer Service Team

Rated 4 out of 5 stars

A good respectfully customer service

Thanks, Zoya, for the help
And resolve the mattra I hope the company keep the staff like you.

May 24, 2026
Unprompted review
Thebestticketfares logo

Reply from Thebestticketfares

Dear Passenger,

Thank you for your positive feedback and for taking the time to post it!

We are delighted that you had a great experience booking your flights with us. We look forward to serving you again in the future.

Best Regards,
Customer Service Team

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