I would appreciate Rebbeca with the kind of information and service he has provided me with . I really had a bad experience with one of their booking agents , who was really rude and I felt lacked emp... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
It was mixed of good and bitter experience buying a flight ticket through best air fare. The day I bought the ticket I was misinformed by one of the sales team member named Rebecca. Very next day spok... See more
Company replied
I had a very positive experience booking my airline tickets, and Rebecca was extremely helpful throughout the process. She was professional, patient, and made everything clear and easy to understand.... See more
Company replied
Very cooperative staff Catrin deal with me today witch was good 👍 experience
4.2
Great
124 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 16% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Facing an issue while booking a ticket…
Facing an issue while booking a ticket for my parents coming to London for the first time..Staff’s working at bestticketfares were so helpful with assistance. Staff named Rio was there in every step for a help.
May 3, 2026
Unprompted review
Reply from Thebestticketfares
Dear Passenger,
Thank you for your positive feedback and for taking the time to post it!
We are delighted that you had a great experience booking your flights with us. We look forward to serving you again in the future.
Best Regards,
Customer Service Team
I made a booking with best ticket fare…
I made a booking with best ticket fare for which Amit Sharma made his best efforts to get it succeed. Thanks to Amit.
April 30, 2026
Unprompted review
Reply from Thebestticketfares
Dear Passenger,
Thank you for your positive feedback and for taking the time to post it!
We are delighted that you had a great experience booking your flights with us. We look forward to serving you again in the future.
Best Regards,
Customer Service Team
Reply from Thebestticketfares
Dear Passenger,
Thank you for your positive feedback and for taking the time to post it!
We are delighted that you had a great experience booking your flights with us. We look forward to serving you again in the future.
Best Regards,
Customer Service Team
It was mixed of good and bitter…
It was mixed of good and bitter experience buying a flight ticket through best air fare. The day I bought the ticket I was misinformed by one of the sales team member named Rebecca. Very next day spoken to one of the sales team manager who was absolutely rude and wasn’t professional at all and at same time was threatening on the phone. 2 days later a guy called Martin from refund team phoned me and did listen to my issues and saved my money and ticket at the same time. In future if I ever have to use this service defo looking for this guy. Gets things done smoothly and right the way. Can’t thank this man enough to sort my ticket out when the sales manager was making my life hardest . Thanks Martin
April 25, 2026
Unprompted review
Reply from Thebestticketfares
Dear Passenger,
Thank you for your positive feedback and for taking the time to post it!
We are delighted that you had a great experience booking your flights with us. We look forward to serving you again in the future.
Best Regards,
Customer Service Team
I purchased 5 flight tickets through…
I purchased 5 flight tickets through Bestticketfares, and the entire experience has been absolutely dreadful.
After completing the payment, I received no tickets, no invoice, and no confirmation at all. When I contacted them, I was told my booking was “on a waiting list” — which makes no sense after already paying in full. It quickly became clear this is a tactic to push customers into paying extra just to “secure” tickets that should have already been issued.
Even after agreeing to pay more, they kept adding additional unexpected fees, with no clear explanation. Communication was vague, repetitive, and felt intentionally misleading.
This experience has been extremely stressful and has raised serious concerns about how this company operates. It feels like a system designed to extract more money after the initial payment, without providing proper service in return.
As a business that regularly books travel, we have never dealt with anything like this before. I strongly advise others to stay away from Bestticketfares.
Very disappointing and completely unacceptable. Proceed with extreme caution.
April 24, 2026
Unprompted review
Thank you so much for all the help to…
Thank you so much for all the help to find my friend and I a ticket back home you were very helpful in every way people should use Best ticket sight for there tickets
Thank you Rio and Zoya for all your help.
April 21, 2026
Unprompted review
Reply from Thebestticketfares
Dear Passenger,
Thank you for your positive feedback and for taking the time to post it!
We are delighted that you had a great experience booking your flights with us. We look forward to serving you again in the future.
Best Regards,
Customer Service Team
Great service and very helpful and…
Great service and very helpful and whenever you need help they get back to you as soon as
April 16, 2026
Unprompted review
Reply from Thebestticketfares
Dear Passenger,
Thank you for your positive feedback and for taking the time to post it!
We are delighted that you had a great experience booking your flights with us. We look forward to serving you again in the future.
Best Regards,
Customer Service Team
Dealt with queries quickly and…
Dealt with queries quickly and efficiently.
Rebecca was very helpful
April 12, 2026
Unprompted review
Reply from Thebestticketfares
Dear Passenger,
Thank you for your positive feedback and for taking the time to post it!
We are delighted that you had a great experience booking your flights with us. We look forward to serving you again in the future.
Best Regards,
Customer Service Team
Very helpful and great staff members he…
Very helpful and great staff members he is name Rio thank you so much ti make every think easy for me
April 20, 2026
Unprompted review
Reply from Thebestticketfares
Dear Passenger,
Thank you for your positive feedback and for taking the time to post it!
We are delighted that you had a great experience booking your flights with us. We look forward to serving you again in the future.
Best Regards,
Customer Service Team
Great experience and customer service…
Great experience and customer service by Rio.
April 15, 2026
Unprompted review
Reply from Thebestticketfares
Dear Passenger,
Thank you for your positive feedback and for taking the time to post it!
We are delighted that you had a great experience booking your flights with us. We look forward to serving you again in the future.
Best Regards,
Customer Service Team
The experience with Nikhil was a great…
The experience with Nikhil was a great experience. They proposed some great deals to manage our expectations and also ensured tha we are getting our itinerary and booking confirmation on time.
April 14, 2026
Unprompted review
Reply from Thebestticketfares
Dear Passenger,
Thank you for your positive feedback and for taking the time to post it!
We are delighted that you had a great experience booking your flights with us. We look forward to serving you again in the future.
Best Regards,
Customer Service Team
The overall experience were outstanding
April 12, 2026
Unprompted review
Reply from Thebestticketfares
Dear Passenger,
Thank you for your positive feedback and for taking the time to post it!
We are delighted that you had a great experience booking your flights with us. We look forward to serving you again in the future.
Best Regards,
Customer Service Team
Rebecca was very helpfull with…
Rebecca was very helpfull with everything happy with the company too.
April 11, 2026
Unprompted review
Reply from Thebestticketfares
Dear Passenger,
Thank you for your positive feedback and for taking the time to post it!
We are delighted that you had a great experience booking your flights with us. We look forward to serving you again in the future.
Best Regards,
Customer Service Team
As always a great company to deal with…
As always a great company to deal with and all staff will go out there way to help I have been dealing with Jennie today and she was amazing
April 9, 2026
Unprompted review
Reply from Thebestticketfares
Dear Passenger,
Thank you for your positive feedback and for taking the time to post it!
We are delighted that you had a great experience booking your flights with us. We look forward to serving you again in the future.
Best Regards,
Customer Service Team
The service from Rebecca was wonderful…
The service from Rebecca was wonderful she help me a lot. Top assistant when talking to her.keep it up Rebecca thank a lot.
April 9, 2026
Unprompted review
Reply from Thebestticketfares
Dear Passenger,
Thank you for your positive feedback and for taking the time to post it!
We are delighted that you had a great experience booking your flights with us. We look forward to serving you again in the future.
Best Regards,
Customer Service Team
I had a very positive experience…
I had a very positive experience booking my airline tickets, and Rebecca was extremely helpful throughout the process. She was professional, patient, and made everything clear and easy to understand. She answered all my questions promptly and helped me find the best option for my travel needs. Her excellent customer service made the whole booking process smooth and stress-free.
April 7, 2026
Unprompted review
Reply from Thebestticketfares
Dear Passenger,
Thank you for your positive feedback and for taking the time to post it!
We are delighted that you had a great experience booking your flights with us. We look forward to serving you again in the future.
Best Regards,
Customer Service Team
Ankush and Rebecca were very helpful…
Ankush and Rebecca were very helpful thank u
April 8, 2026
Unprompted review
Reply from Thebestticketfares
Dear Passenger,
Thank you for your positive feedback and for taking the time to post it!
We are delighted that you had a great experience booking your flights with us. We look forward to serving you again in the future.
Best Regards,
Customer Service Team
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.