The Big Savings Club Reviews 91

TrustScore 1.5 out of 5

1.4

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

Unsolicited mail and membership of 1 year which was not authorised by my mother, which appears to end 25 June 2025. Noted by bank last year a transaction that was not authorised and subsequently cance... See more

Rated 1 out of 5 stars

My 91 year mother with early dementia has never signed up with BIG SAVINGS CLUB, and they somehow tried taking £109 from my mums bank card last week. And they set up auto payments. The bank fraud te... See more

Company replied

Rated 1 out of 5 stars

Yet another company who work with credit brokers to sign hapless, often desperate customers up unawares, very similar to Savultra. TheSavingClub- I have a question. How are you a saving club when... See more

Company replied

Rated 4 out of 5 stars

I only put these stars as I haven’t actually dealt with this company. People are getting mixed up with this company to a similar one. I had £29.95 taken out of my account for no reason. I have manag... See more

Company replied


Contact info

1.4

Bad

TrustScore 1.5 out of 5

91 reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

You are going to be exposed big time

You are going to be exposed big time! SCAMMERS!!

October 6, 2023
Unprompted review
The Big Savings Club logo

Reply from The Big Savings Club

Hi there Maria, sorry to hear you feel this way! If you have a query you'd like to discuss with us please get in touch via enquiries@thebigsavingsclub.com

Rated 1 out of 5 stars

I’ve never heard of this company and…

I’ve never heard of this company and now I’ve had 2 charges of 29.99 big scam!!

October 26, 2023
Unprompted review
The Big Savings Club logo

Reply from The Big Savings Club

Hi Aled,

We're sorry to hear this has been your experience, however, here at the Big Savings Club £29.99 is not a charge we would debit for our membership.

We have been confused a lot recently with a few different companies with similar names.

We request that you please remove your review as it has nothing to do with our company.

Rated 1 out of 5 stars

Scam when questioned said I was being…

Scam when questioned said I was being aggressive and cut the phone call

October 3, 2023
Unprompted review
The Big Savings Club logo

Reply from The Big Savings Club

We are concered to hear you comments. Please get in touch via enquiries@thebigsavingsclub.com so that we can investigate for you.

Rated 1 out of 5 stars

Absolute scammers!!

Absolute scammers!!! I had to do a lot of research to even find out who the hell these people were that were trying to take money from my account. Cancelled so called "subscription" that i never signed up for in August and still they took money from my account in September. Cancelled 6 times in total and wrote 4 emails all of which were ignored. Phoned up got some homeworker who said i had signed up for an online savings club!!!! NO I DIDNT!!!!!!! told me to email them in and guess what - fake email giving..... absolutely fuming!!!!!!!!!!!!!!!

September 25, 2023
Unprompted review
The Big Savings Club logo

Reply from The Big Savings Club

Hi there,

We can assure you that any charges applied and associated with our memberships do require permission. If something has gone wrong, we’d be keen to investigate and try and assist.

Furthermore, this doesn’t sound like how we conduct business. Recently, we have been being mistaken for another savings club. It has us wondering whether this could be the case here. Our email is enquiries@thebigsavingsclub.com.

Please do get in touch so that we can look into this for you.

Rated 1 out of 5 stars

After making on line enquiries re a…

After making on line enquiries re a loan, a debit of 14p was taken from my account,the loan broker required my card details to verify me. Some days after £29.99 was taken from my account, when I spotted this I informed the bank, my money was returned. However after seven days another £29.99 was taken, the bank returned this for me and issued a new card. This company are scammers and need to be taken down ASAP.

August 15, 2023
Unprompted review
The Big Savings Club logo

Reply from The Big Savings Club

Hi Peter,

We're sorry to hear this has been your experience, however, here at the Big Savings Club we have no affiliation with any loan companies and £29.99 is not a charge we would debit for our membership.

We have been confused a lot recently with a few different companies with similar names.

We request that you please remove your review as it has nothing to do with our company.

Rated 1 out of 5 stars

They try to pass this off as a…

They try to pass this off as a ‘subscription’ so make sure you tell your bank this. Most banks are now fully aware of this criminal gang and all the various scams they are running.

TrustPilot seems the only organisation that does not know what they are.

August 23, 2023
Unprompted review
The Big Savings Club logo

Reply from The Big Savings Club

Hello Jullan.

We’re sorry to hear you feel the service you have received had been unsatisfactory.

We take claims of mis-sold memberships seriously, as transparency with our products and processes is a top priority of ours.

At time of initial agreement, the advisor should always cover any charges involved, the opt out policy and passing of details.

There is never any obligation to take on the Preview, and even if you do and find it’s not for you, we have a quick and easy cancellation process in place.

Please feel free to get in touch if you wish to discuss further.

Rated 1 out of 5 stars

Don't believe them

Don't believe them. I've done my homework they are the same company. I was after a loan so allowed them to take 14p I thought It was just confirming my account. Today they took £29.99 I spoke to a representative this morning she told me I'm past the 14 day cooling off period. When I informed her I was going to contact my bank and the fca she hung up. 30 mins later I got my money back. I am still going to report them.

September 8, 2023
Unprompted review
The Big Savings Club logo

Reply from The Big Savings Club

Hi Craig,

We're sorry to hear this has been your experience, however, here at the Big Savings Club we have no affiliation with any loan companies and £29.99 is not a charge we would debit for our membership.

Furthermore, our office does not open over the weekend, and we can assure you it was not us you spoke with.

We have been confused a lot recently with a few different companies with similar names.

We request that you please remove your review as it has nothing to do with our company.

Rated 1 out of 5 stars

Scam Beware.

Same story as everyone else, applying for a loan and been scammed and charged. I've found 5 payments over two of my accounts for £29.99 each. Scam.

September 8, 2023
Unprompted review
The Big Savings Club logo

Reply from The Big Savings Club

Hi Joe,

We're sorry to hear this has been your experience, however, here at the Big Savings Club we have no affiliation with any loan companies and £29.99 is not a charge we would debit for our membership.

We have been confused a lot recently with a few different companies with similar names.

We request that you please remove your review as it has nothing to do with our company and wish you luck getting the matter resolved.

Rated 1 out of 5 stars

Reading all the reviews below this…

Reading all the reviews below this awful company needs to be stopped, same story with all below! They have taken £29.99 off my account, no emails to say I'm subscribed and over my 14days . They refused to give my money back. They are thieves and crooks! Big scam!

August 11, 2023
Unprompted review
The Big Savings Club logo

Reply from The Big Savings Club

Hi Sergio,

We are not the business that has taken these funds from you. £29.99 is not an amount we charge.

We have recently been confused for a couple of different companies with similar names.

We request that you please remove your review as it is not to do with our company.

Rated 1 out of 5 stars

PLEASE READ NUMBER U NEED TO STOP THIS HAPPENING!

Obviously thos would be a 0* rating as I myself the same as many of you realised this company tried to take £29.99 from my bank after taking £0.14p.
PLEASE READ AND AND THIS NUMBER IF THIS HAPPENS TO YOU!! 03303503670 and cancel the subscription u were tricked into!! (Hoping this company do not remove my post) u found the number at the end of the transaction ID and called it. I will say a positive in that the man did as I asked and he cancelled the pending transaction straight away! I will update if money is still taken.

July 17, 2023
Unprompted review
The Big Savings Club logo

Reply from The Big Savings Club

Hi Sharon

The contact details and charges you have mentioned are not in connection with The Big Savings Club.

Can we kindly ask that you remove it as it not to do with our company, and incorrect reviews can be very damaging to businesses.

Rated 1 out of 5 stars

This is a disgusting robbing scamming…

This is a disgusting robbing scamming company they rob you and try say it’s another company this is the correct company as my bank has raised a fraud case against and I’ve been paid back but this is 10000% the company don’t listen to what they say when they say there names are mixed up these are the scruff

July 5, 2023
Unprompted review
The Big Savings Club logo

Reply from The Big Savings Club

Hi Ben, We can categorically confirm we have recently been confused for multiple companies with similar names.

If you think you have received a charge from The Big Savings Club and need assistance, please get in touch via enquiries@thebigsavingsclub.com so that we can investigate for you.

Rated 1 out of 5 stars

I have had a £29.99 taken out off my…

I have had a £29.99 taken out off my account for no reason what do ever! I dint even know who this is………
I demand a refund asap!
Disgusting
Unsubscribed me NOW

July 3, 2023
Unprompted review
The Big Savings Club logo

Reply from The Big Savings Club

Hi Michelle,

We are not the business that has taken these funds from you. £29.99 is not an amount we charge.

We have recently been confused for a couple of different companies with similar names.

We request that you please remove your review as it is not to do with our company.

Rated 1 out of 5 stars

I have just had 29.99 taken from my…

I have just had 29.99 taken from my account from you disgusting people o didn’t even sign up for anything I applied for a loan and now get hit with this it’s theft … I have been trying to cancel but what a surprise doesn’t recognise any of emails taking this to my bank tomorrow as fraud

June 30, 2023
Unprompted review
The Big Savings Club logo

Reply from The Big Savings Club

Hi Jennifer,

We are not the business that has taken these funds from you. £29.99 is not an amount we charge.

Furthermore, we do not have a cancellation funcion on our website and have not received any emails under your name.

We have recently been confused for a couple of different companies with similar names.

We request that you please remove your review as it is not to do with our company.

Rated 1 out of 5 stars

Had £29.99 leave my account today I…

Had £29.99 leave my account today I didn't subscribe to this company I applied for a loan many weeks ago and now I've been subscribed without knowing and had £29.99 taken out today I'm on minimum wage so I won't eat for 2 weeks now your a disgusting disgrace of a company same reply to every review dirty scamming company

June 30, 2023
Unprompted review
The Big Savings Club logo

Reply from The Big Savings Club

Hi Gemma,

We are not the business that has taken these funds from you. £29.99 is not an amount we charge. Furthermore, we do not provide loans or work with such companies.

We have recently been confused for a couple of different companies with similar names.

We request that you please remove your review as it is not to do with our company.

Rated 5 out of 5 stars

Why oh why have these people taken…

Why oh why have these people taken £29.99 out of my account
I have not brought anything from telly shopping
And deffo not taken out any loans
How do I get my money back
Why don’t they pick up the phone
Omg just want my money please

June 23, 2023
Unprompted review
The Big Savings Club logo

Reply from The Big Savings Club

Hi Jenny,

We are not the business that has taken these funds from you. This is not an amount we charge for our services.

We have recently been confused for a couple of different companies with similar names.

We request that you please remove your review as it is not to to with our company.

Rated 1 out of 5 stars

Thievingpigs took money out of my…

Thievingpigs took money out of my account I want it back how do I get it back

June 16, 2023
Unprompted review
The Big Savings Club logo

Reply from The Big Savings Club

Hi Susan,

Our memberships require clear agreement prior to their set up and any charges, if that has not been the case we would take that very seriously.

Please get in touch via enquiries@thebigsavingsclub.com so that we can investigate for you.

Rated 1 out of 5 stars

I want my money back you thieving c u n…

I want my money back you thieving c u n t s !!!!!!

29.99 and 29.95 !!!!

Because I enquired about a small loan and you cleaned me out you disgusting thieves !!!!!!!

How do you sleep at night ????

I'm hungry today on my boat because you took all I had left and left me having to put food back in the supermarket.

You're a bunch of snakes and I want my money back asap . I have contacted the police

June 10, 2023
Unprompted review
The Big Savings Club logo

Reply from The Big Savings Club

Hi Grant,

We are not the business that has taken these funds from you. These are not amounts we charge for our services and we do not work with any loan providers.

We have recently been confused for a couple of different companies with similar names.

We request that you please remove your review as it is not to to with our company.

Rated 1 out of 5 stars

A savings club that saves you money by charging you £30 a month.

Yet another company who work with credit brokers to sign hapless, often desperate customers up unawares, very similar to Savultra.

TheSavingClub- I have a question. How are you a saving club when you’ve actually charged me 29.99 times more than you’ve saved me? And yes, I’d like to cancel my membership please, but sadly your website makes this extremely difficult. What a surprise.

May 26, 2023
Unprompted review
The Big Savings Club logo

Reply from The Big Savings Club

Hi Charlie,

We are not the business that has taken these funds from you. £29.99 is not an amount we charge. Furthermore, we do not work with credit brokers.

We have recently been confused for a couple of different companies with similar names.

We request that you please remove your review as it is not to to with our company.

Rated 1 out of 5 stars

Here is how it works:

Here is how it works:
You order from a tv shopping channel and at the end of your purchase you are told about the big savings club and a trial of it for a small fee (many people say yes at this point because they are in the buying mood).

If you agree, you are told about the terms and conditions, like an annual membership fee that will be charged to your card unless you cancel the trail within a certain time after receiving your membership pack.

A spreadsheet of credit/debit card numbers and customer details is emailed to the big savings club, this will contain the details of everyone who agreed to the trial whilst on the phone to the shopping channel.

The membership pack is sent to you by recorded delivery (most people discard thinking it is junk mail). This pack tells you that you need to call within a set timescale to cancel, otherwise you will be charged the annual membership fee.

As the company have proof of delivery (from Royal mail), they assume you have agreed to the annual membership and charge you the full amount, the also keep your card details and charge you every year until you call to cancel

In a nutshell, people throw the membership pack away without reading it and do not listen carefully to the script read to them on the shopping channel phone call, they see the charges on their bank statement and wonder what it is.

This is all legal, as you agree to it when buying from the shopping channel and people ignore the membership pack when it arrives, although the company have the proof of delivery.

May 20, 2023
Unprompted review
The Big Savings Club logo

Reply from The Big Savings Club

Hi John, 

We’re sorry you feel this way. Our fantastic memberships are offered as thank you for your purchase, with 100s of perks and savings to take advantage of. Many members save far more than the AMF, throughout the year by making benefit of what we offer. 

There is never any obligation to take on the Preview, and even if you do and find it’s not for you, we have a quick and easy cancellation process in place. 

Rated 1 out of 5 stars

Not used this company but seen others…

Not used this company but seen others directed here trying to find out where the payment of nearly £30 went. I’ve had the same issue and this is the companies number for a refund 03303502534

May 5, 2023
Unprompted review
The Big Savings Club logo

Reply from The Big Savings Club

Hi Rebecca,

Thank you for clarfying we are not to company in question.

We’re glad you managed to resolve this matter with Saver Club.

However, can we please kindly ask you to remove your review from our page, as it is not associated with us.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look