Unsolicited mail and membership of 1 year which was not authorised by my mother, which appears to end 25 June 2025. Noted by bank last year a transaction that was not authorised and subsequently cance... See more
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My 91 year mother with early dementia has never signed up with BIG SAVINGS CLUB, and they somehow tried taking £109 from my mums bank card last week. And they set up auto payments. The bank fraud te... See more
Company replied
Yet another company who work with credit brokers to sign hapless, often desperate customers up unawares, very similar to Savultra. TheSavingClub- I have a question. How are you a saving club when... See more
Company replied
I only put these stars as I haven’t actually dealt with this company. People are getting mixed up with this company to a similar one. I had £29.95 taken out of my account for no reason. I have manag... See more
Company replied
Contact info
The Rocket Marketing Group The Big Savings Club PO Box 5141 , BN50 9SZ, Brighton, United Kingdom
- 01273 668849
- enquiries@thebigsavingsclub.com
- thebigsavingsclub.com
Rip off scam
They took money out of my account without my consent I raised this with my bank and they have now classed it has fraud and are investigating it further
Ripping people off is bad enough but doing in these times is worse
Total scam artists
March 16, 2023
Unprompted review
Reply from The Big Savings Club
Hi Jon.
Please be assured that is not how we conduct business. Our memberships require clear agreement in order for any charges to apply and if that has not been the case, we would take that very seriously.
Please get in touch via enquiries@thebigsavingsclub.com so that we can investigate for you.
I was stunned to see that my account…
I was stunned to see that my account was charged for £29.99 with the name PYD Saverscash 😒 its so annoying they are doing fraud .
March 10, 2023
Unprompted review
Reply from The Big Savings Club
Dear Aamir,
We wish to clarify that we have not charged you. The amount in question is not an amount we charge.
Recently we have been regularly confused with a company by a similar name and we have received quite a few queries surrounding this. We appreciate this may have caused some confusion.
We wish you the best in resolving this matter and may we kindly ask you remove your review as it is not concerning our company.
Absolutely awful you don’t realise that…
Absolutely awful you don’t realise that you have signed up then they take money out of your account even after you have cancelled it with them they still take money from your account I am disputing it today and my bank have blocked them hopefully I will get my money back this time.
March 10, 2023
Unprompted review
Reply from The Big Savings Club
Hi There.
An agreement for our product to be sent does need to be obtained in order for any charges to apply.
As per the initial agreement, we write at least 21 days prior to any charge and have a refund policy on all membership charges. Beyond this point, all charges would be subject to review.
Please get in touch to discuss this further. enquiries@thebigsavingsclub.com
Took £29 from my account twice !
Took £29 from my account twice !! No idea who they are! I’ve contacted my bank and they have now open an investigation!
March 8, 2023
Unprompted review
Reply from The Big Savings Club
Hi there,
We wish to clarify that we have not charged you. The amount in question is not an amount we charge.
Recently we have been regularly confused with a company by a similar name that appear to be charging the amount in question, and we have received quite a few queries surrounding this. We appreciate this may have caused some confusion.
Can we kindly ask you remove your review as it is not regarding our company. We wish you luck in resolving the matter.
They contacted me about a loan I'd…
They contacted me about a loan I'd applied for online they said they needed to verify bank account details then asked if I would subscribe to 5 pound a month debt management info I agreed then when they said click link to another company for loan money I said stop where you are but they hung up the number they rang me on you can't call back on. My bank statement said they took 29.95 twice in a week the dirty #4--5++s but I promise karma will catch them horrible scammers robbing people looking for loans who have nothing is a shitbags crime
March 7, 2023
Unprompted review
Reply from The Big Savings Club
Dear Mr Richings,
We wish to clarify that we have not charged you. The amount in question is not an amount we charge.
Recently we have been regularly confused with a company by a similar name and we have received quite a few queries surrounding this. We appreciate this may have caused some confusion.
We have responded to your recent email regarding this. In the meantime, can we kindly ask you remove your review as it is not regarding our company.
Obtained my details fraudulently- no…
Obtained my details fraudulently- no idea how.
Began debiting money from my bank. This looks to be a national scam when investigating further, they must be buying bank details etc. reported to my bank and the police and I know others have suffered similar looking at reviews
March 7, 2023
Unprompted review
Reply from The Big Savings Club
Hi Kerrie,
Please be assured that is not how we conduct business. Our memberships require clear agreement prior to their set up and if that has not been the case, we would take that very seriously.
Please get in touch via enquiries@thebigsavingsclub.com so that we can investigate for you.
I woke up to find a transaction for…
I woke up to find a transaction for 29.99 pending in my account with no idea of who the were. I have contcted my bank and canceled any future transactions but have to wait 15 days after money clears to pursue a refund . What a scam and easy money for these crooks
March 2, 2023
Unprompted review
Reply from The Big Savings Club
Hi there,
The amount in question is not an amount we charge. Recently we have come to understand there is another company is using a similar name to us, and we have received quite a few queries surrounding this. I appreciate this may have caused some confusion.
If you do wish to supply us with some of your details via our email address, enquiries@thebigsavingsclub.com, we’ll be happy to double check our system for you for your peace of mind.
In the meantime, can we kindly ask you remove your review as it is not connected to our company.
We wish you luck in resolving this matter with your bank.
Definitely scammers
Last night looked account and they have stolen 29.95 from my account i never signed up or agreed to the i have a claim in for frawd as these people are clearly scammers u say not ur company these other complaints say other wise
March 1, 2023
Unprompted review
Reply from The Big Savings Club
Hi Wayne,
The amount in question is not an amount we charge. Recently we have come to understand there is another company is using a similar name to us, and we have received a few queries surrounding this. I appreciate this may have caused some confusion.
If you do wish to supply us with some of your details via our email address, enquiries@thebigsavingsclub.com, we’ll be happy to double check our system for you for your peace of mind.
In the meantime, can we kindly ask you remove your review as it is not connected to our company.
It might be worth speaking with your bank as they may be able to source their contact information for you. We wish you luck in resolving this matter.
Obtained my details fraudulently- no…
Obtained my details fraudulently- no idea how.
Began debiting money from my bank. This looks to be a national scam when investigating further, they must be buying bank details etc. reported to my bank and the police
March 2, 2023
Unprompted review
Reply from The Big Savings Club
Hi there,
We’re keen to assist.
An agreement for our product to be sent out does need to be obtained in order for any charges to apply. We take matters where agreement is questioned seriously.
We'd appreciate you getting in touch with us so that we may look into the matter for you.
They have taken money from my account…
They have taken money from my account as well where i did not even subscript or sign with these guys told the bank because the payment is showing pending once its cleared they will then look into this its a fraud i have just emailed that company for a refund but wont know until they respond
March 1, 2023
Unprompted review
Reply from The Big Savings Club
Hi Nassar,
We can assure you that any charges applied and associated with our memberships do require permission. If something has gone wrong, we’d be keen to investigate and try and assist.
We've had a look for your email but do not seem to have received one with your name. Recently, we have been being mistaken for another savings club. It has us wondering whether this could be the case here. Our email is enquiries@thebigsavingsclub.com.
Please do get in touch so that we can look into this for you.
A bunch of crooks I did not sign up to…
A bunch of crooks I did not sign up to this and u have taken money from my account how u got my details I'm unsure
February 28, 2023
Unprompted review
Reply from The Big Savings Club
Hi Emma,
Your comments are concerning to us, as in order to have one of clubs set up, there should always be an offer made to you, a clear agreement and all terms should be made entirely clear.
If you feel this has not been the case on this occasion, we take matters such as this very seriously, and we urge you to get in touch so that we may investigate the situation and we’d be more than happy to help to resolve the matter.
Scammers and Thieves
This company have debited my account ,how have they got my details ,I haven't signed upto anything ,Card cancelled and Fraud investigation under way by my bank.
February 27, 2023
Unprompted review
Reply from The Big Savings Club
Hi Karen,
An agreement for our product to be sent does need to be obtained in order for any charges to apply. We take matters where agreement is questioned seriously. We hold high standards for how our product is offered.
Please get in touch via enquiries@thebigsavingsclub.com at your earliest convenience as we are keen to look into this for you.
No idea how they got my details but…
No idea how they got my details but helped themselves to various amounts from my account and then a further amount today! Have reported this fraud to police FSA and bank who are all investigating.
Bank have refunded all amounts taken today and have also advised they are dealing with these transactions on a daily basis now and are taking it very seriously within their fraud department, police also advised I’m one of many in this area targeted by them and is also an ongoing investigating by them over many force areas within the Uk so appears this company are seriously at it throughout the country!
February 20, 2023
Unprompted review
Reply from The Big Savings Club
Hi there!
Your comments are concerning to us, as in order to have one of clubs set up, there should always be an offer made to you, a clear agreement and all terms should be made entirely clear.
If you feel this has not been the case on this occasion, we take matters such as this very seriously, and we urge you to get in touch so that we may investigate the situation and we’d be more than happy to help to resolve the matter.
Taken money from my account haven’t…
Taken money from my account haven’t heard from this company so will be investaging at the bank
February 13, 2023
Unprompted review
Reply from The Big Savings Club
Hi Elaine,
An agreement for our product to be sent does need to be obtained in order for any charges to apply. We take matters where agreement is questioned seriously. We hold high standards for how our product is offered.
Please get in touch via enquiries@thebigsavingsclub.com at your earliest convenience as we are keen to look into this for you.
Scammers
My elderly father has been charged for a 'savings pack' that he has not asked for. These thieving b*****ds have followed without will be charged £89.99 in 21 days time in TINY writing! Absolute scammers. Reporting to fraud team on Monday. DO NOT deal with this hideous company who through reading the reviews are concentrating on elderly, vulnerable people. Disgusting.
Pricing is not on there more than once.
February 3, 2023
Unprompted review
Reply from The Big Savings Club
Hi Angela,
In order for one of our Previews to have been set up an agreement does need to be made. If you feel something has gone wrong on this occasion, we would be keen to investigate and assist.
Our demographic is very vast so we do try and ensure there is something within our membership that can suit everybody! That being said, we appreciate if the membership is not for everybody. The Preview period is offered to an individual to first enjoy the benefits and gives the opportunity to make an informed decision on whether to continue.
With regards to the letter, we’re sorry if you feel the writing is too small. We have put the cost on the letter a couple of times, front and back, one in a bolded section on the front. We take your comments on board and appreciate this feedback.
Taken money from my account,not…
Taken money from my account,not authorised,never signed up,reported to fraud team at my bank 😡
February 1, 2023
Unprompted review
Reply from The Big Savings Club
Hi John,
An agreement for our product to be sent does need to be obtained in order for any charges to apply. We take matters where agreement is questioned seriously. We hold high standards for how our product is offered.
If you feel that any part of this process has not gone as it should, please do let us know as we’d be keen to investigate
Thieves
These thieving B******* have debited my account ,how have they got my details ,I haven't signed upto anything ,Card cancelled and Fraud investigation under way by my bank ,Thieving B*******
January 19, 2023
Unprompted review
Reply from The Big Savings Club
Hi there,
We can assure you that any charges applied and associated with our memberships do require permission. If something has gone wrong, please do get in contact as we’d be keen to investigate and try and assist.
Company has taken £800 of of my 87 year…
Company has taken £800 of of my 85 year old Grandmother who suffers with Dementia. Absolutely disgusting behaviour. Stealing from vulnerable elderly people. You deserve locking up
November 4, 2022
Unprompted review
Reply from The Big Savings Club
Hi Sophie,
We take claims of mis-sold memberships seriously, as transparency with our products and processes is a top priority of ours.
If at any point during this initial phone call it is deemed the member is in anyway vulnerable or unable to make an informed decision on the suability of the club, the membership would not have gone ahead. Unfortunately, this isn’t always immediately obvious over the phone.
Furthermore, if a claim is made that guidelines have not been followed, we will always to our best to investigate the matter.
Please do get in touch.
Money taken from elderly mother's account
Just found out that my 80+ old mother has had 99.98 taken from her account by this company. They have no idea how they got her details. A bush of robbing Bs.
Money taken from elderly mother's account.
October 30, 2022
Unprompted review
Reply from The Big Savings Club
Hello Andrew,
We take claims of mis-sold memberships seriously, as transparency with our products and processes is a top priority of ours and all charges, opt out policy and the passing of data must be made clear at point of agreement. If a claim is made that guidelines have not been followed, we will always to our best to investigate the matter.
Please do get in touch as we’re keen to assist.
I have just had a letter addressed to…
I have just had a letter addressed to my husband who died in September of this year, never heard of these people or seen anything from them before, disgusted with the poor reviews I have seen seems I'm not alone on wondering who on earth they are and how they got my late husbands details.
October 22, 2022
Unprompted review
Reply from The Big Savings Club
Hello Mrs Ralphs,
Our deepest condolences for your loss.
We would be more than happy to shed some light on this for you and have this resolved.
Please do get in touch as we’re keen to assist.
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