Happy to take your money (and offer no discount because of their monopoly of Pinarello in the UK) but when things go wrong the excuses starts. Bad experience, very disappointed. Bike went back twice f... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
The bike I ordered was built the day I collected it and the set-up of the gears meant I didn't get the sprockets at each end of the cassette. It seemed that although I ordered the bike on the Saturday... See more
After an initially good experience at the Manchester branch I ordered a Dogma K10DSS in October with a delivery date of March. At the end of March having not heard anything I chased delivery to be tol... See more
Order sent from Cape Town South Africa for delivery at hotel in London where I was staying. Order not received and on telephonic follow up I was told the order was on hold as possible fraud! The money... See more
1.7
Bad
251 reviews
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Excellent service will buy again.
June 17, 2020
Unprompted review
Excellent Service
Great quality clothing, Competitive prices, excellent service of delivery, highly recommended!
June 15, 2020
Unprompted review
brought 3 jerseys which came very…
brought 3 jerseys which came very quickly, even with everything going on at the minute. one had to be returned and was so easy to exchange. very helpful as replacement out of stock and good advice on different fits. would definately use again and recommend
June 5, 2020
Unprompted review
Giordana shorts - happy experience
Ordered some Giordana shorts on a great deal, sadly now gone back up In price. Good quality, fast shipping. Really pleased with purchase and bike lounge Online customer service.
May 15, 2020
Unprompted review
Well worth a look
Easy to navigate website, simple process of purchasing from start to finish and great prices during this pandemic. Although limited to certain brands I wil be keeping this website as one of my favourites. I only use Giordana bib shorts and having nearly 40% off the retail price makes a big difference the jerseys were well priced as well so had to take a few. They also had the best prices on Rudy Race Master helmets which persuaded me to buy another one.
All products are well made and look good. I would highly recommend the bike rooms / lounge.
May 14, 2020
Unprompted review
Really fast and efficient delivery and…
Really fast and efficient delivery and returns process - highly recommend this business!
May 13, 2020
Unprompted review
No complaints
No complaints. Good price. Delivered when they said they would. Very happy with my order. Perfect.
May 6, 2020
Unprompted review
Good value
Good value, top brands, always fast delivery, recommended top retailers.
May 1, 2020
Unprompted review
Happy customer with a well priced new shirt
Happy customer with a well priced new shirt even in such difficult times ! Thank you 😊
April 28, 2020
Unprompted review
Excellent All Round Service👍
Always good products and a fast, reliable service. I have never had any problems with any orders from them. On the occasion I ordered the wrong size, their customer service team were extremely helpful and I had a replacement within the week . Great all round company 👍
April 25, 2020
Unprompted review
Always reliable
April 25, 2020
Unprompted review
Nice product, quick delivery
April 15, 2020
Unprompted review
Excellent service and very helpful…
Excellent service and very helpful customer service
March 23, 2020
Unprompted review
Excellent service as always
March 23, 2020
Unprompted review
Good bibtights and rapid delivery
February 13, 2020
Unprompted review
This Store is Brilliant.
Just bought a pair of Giordano Bibshorts for the summer. Excellent quality garment and sold at a great price. Delivered quickly too.
February 13, 2020
Unprompted review
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.