Happy to take your money (and offer no discount because of their monopoly of Pinarello in the UK) but when things go wrong the excuses starts. Bad experience, very disappointed. Bike went back twice f... See more
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See what reviewers are saying
The bike I ordered was built the day I collected it and the set-up of the gears meant I didn't get the sprockets at each end of the cassette. It seemed that although I ordered the bike on the Saturday... See more
After an initially good experience at the Manchester branch I ordered a Dogma K10DSS in October with a delivery date of March. At the end of March having not heard anything I chased delivery to be tol... See more
Order sent from Cape Town South Africa for delivery at hotel in London where I was staying. Order not received and on telephonic follow up I was told the order was on hold as possible fraud! The money... See more
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Item not refunded
I did not receive the item. The company are aware that the item was not received and the company refused to refund me. I will not purchase anything from them in future.
Best price around
Best price around, delivered on time, well boxed up. I'll be using them again.
Top bike shop
Super fast post, great price, top kit, and fast refunds and no quibbles when you need them.
Item fits great and was delivered very…
Item fits great and was delivered very fast..
Spot on👍
I would recommend them very much
I would recommend them very much, free postage and they deal with errors in size very quickly. Also have very good customer care.
Recommended Cycle Store
Been happy with the service offered whenever I've used the Bike Rooms - efficient service and will continue to use in the future.
Easy shopping experience
For a small thing very efficient service delivered in 3 days of ordering will definitely look again for items on their website
Good price
Good price, easy to order and quick delivery.
I think that says it all.
Great service with a prompt delivery
Great service with a prompt delivery. The contact promised to send my disc wheel the very next day and I was not disappointed. The new disc wheel is great. Great service.
ex Demo Corima disk wheel
bought an ex demo Corima disk wheel, the wheel is just like new not a mark on it, very pleased and would recommend The Bikerooms
Could not get in touch
Could not get in touch with them. no phone number - it's an old number that takes you to the shop they used to own.
i wanted to return my purchase before we went on holiday.
It took too long for them to get back to me.
my holiday was 35 days
Therefore i can no longer return as it is longer than their refund allowance period.
other than that - product arrived quickly, unfortunately i'm stuck with it now
Top Grade Service and Delivery
Small value purchase, but top grade service and delivery.
Giordana Lungo Short Sleeve Jersey
Jersey is a great fit, was brilliant to wear in the hot weather. Normally a jersey has three pocket, this one had extra pockets so plenty of room for gels, phone etc.
Extremely happy with the service and…
Extremely happy with the service and product quality. Maybe provide delivery outside of UK:)
Satisfied customer!
Ordering was easy! Prices were great! Shipping was quick! Item just as expected!
Great gear
Great gear, love the Giordana cycling clothes. Great service from the BikeRooms
2nd time ordering from BikeRooms
2nd time ordering from BikeRooms. Needed a Dogma 65.1 headset and couldn't find it anywhere else. Recently ordered a Rudy Project helmet too. Both times very pleased with service and delivery time. Products top quality too. Trustworthy.
Purchase of sale items
Fast efficient service. Will definitely buy from them again. 👍
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