While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 3 out of 5 stars

Ordered a dozen copies of my book. Web interface worked well, price was good. When received, one copy was bound upside down (cover reversed with respect to pages). The text seemed unusually faint. Che... See more

Rated 2 out of 5 stars

I have sold several books through bookpatch.com, but my most recent experience caused me to switch to KDP Amazon. Initial production problems with bindings caused pages of my hardcover books to fall o... See more

Rated 5 out of 5 stars

Bookpatch is a great vehicle for our small press, and has made a difference in our ability to bring good work to an audience. Unlike with others, we can look at a small sample of a printed book to ma... See more

Rated 5 out of 5 stars

Outstanding! Very easy and great product. Our books came pretty quick and looked great. We printed 10 galley copies and were pleased… the pages were crisp white and overall great quality! Customer... See more

Company details

  1. Desktop Publishing Service
  2. Book Store
  3. Hobby Store

Information provided by various external sources

Self-publishing made simple. Top quality on demand book printing, 2-3 business day turnaround, no setup fees, instant quotes, no minimums, order as little as 1 or as many as you need and an optional no-fee online bookstore. Order your on-demand book pri...


Contact info

3.2

Average

TrustScore 3 out of 5

1K reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 2 out of 5 stars

TheBookPatch lost my business

I ordered one sample book from TheBookPatch, intending to later place a larger order. There was no indication from TheBookPatch that they were doing anything to prepare or print my sample book, or ship it, and I received only automated non-responses to my emails, instead of human contact. TheBookPatch will not accept inbound phone calls, so I was in the dark. Then one day the sample book showed up. It had several issues--the pages started coming loose with gentle usage; the left-hand pages had faint vertical streaks through the photos and text; and the text was angled slightly uphill from the bound edge. Although they had already lost my business for these various reasons, I wrote them so they would know where they had fallen short and could make improvements for other customers, but again they were not responsive. I subsequently found DiggyPOD, placed my order there, and was totally happy with the books they printed for me.

July 13, 2021
Unprompted review
TheBookPatch logo

Reply from TheBookPatch

We’re terribly sorry that this was your experience with the book patch. But we thank you for your honest review. Rest assured we have been working on improving our customer service, with a phone line now available for our customers to use. Hopefully we’ll be able to work with you again and assist you better this time.
Here is our number if you'd like to speak with us (602) 806-7801
If there was an issue with your order, we will replace or refund that back to you, let us know which option you'd like for us to take. Have a wonderful day!

Rated 5 out of 5 stars

LOVED THIS

This website was so user friendly and very easy to use! Also the pricing is very reasonable which is great, especially when you only want to publish a couple copies.

July 10, 2021
Unprompted review
Rated 5 out of 5 stars

Friendly company!

I haven’t received my book yet because I just order it a week ago but I contacted customer service with a question and they answered me almost immediately. Friendly service goes a long way to keeping customers! Can’t wait to get my book!

July 9, 2021
Unprompted review
Rated 5 out of 5 stars

The Book Patch has been great all…

The Book Patch has been great all around. The quality of my book was incredible, the price certainly couldn’t be beat. When I ran into a hiccup with my ISBN registration the customer service was fast and incredibly helpful. Incredible experience overall... highly recommended.

July 9, 2021
Unprompted review
Rated 5 out of 5 stars

Great solution!

I spent two years writing a 328 page autobiography for my two daughters. As the project continued, so did interest from my four siblings. My dilemma was finding a good quality, economic printing source.
An additional challenge, in looking at online services, was finding a printing service that would print only limited numbers of books. I didn’t need 350 books printed!
Enter TheBookPatch!
I submitted my document and order, on May 5, 2021, and received my order on May 13, 2021.
I am very pleased with the turn-around time. Impressive! I am also very pleased with the quality of these books. Numerous color and black and white photos are included throughout the book and all printed perfectly.
I highly recommend TheBookPatch!

July 3, 2021
Unprompted review
Rated 5 out of 5 stars

From my experience with The Book Patch

From my experience with The Book Patch, I am very pleased, and have recommended other authors that I’ve met well As others who are seeking a quality company that cares and help them financially to get their Books out into the universe for readers. I am very pleased with The Book Patch they have your back where you can still pay your bills as you forward your dreams to reality.
Thank you
Willa Ross-Patterson

July 3, 2021
Unprompted review
Rated 5 out of 5 stars

Best Publishing

I recommend, I will be ordering again, they have great staff and always reply fast like 30 mins? Super good and I love the books! Thanks again.

July 2, 2021
Unprompted review
Rated 5 out of 5 stars

The Royal Treatment!

I've been using The Book Patch to self-publish my elderly father's Poetry books for seven years. The books always come out beautifully done, and very high quality. My father cherishes the opportunity to share his poetry with family members and friends, and without The Book Patch, we would not be able to afford such high quality books at so economic a price. When I had a small printing issue on our most recent order, I was contacted personally by the company's Managing Partner, and he worked with me patiently and tirelessly to make the order right. I was deeply impressed and grateful for their commitment to outstanding customer service, and making sure my order was made right. I am sure a company the size of The Book Patch has much larger (and more profitable!) orders than my 15 books to worry about. But everyone from the Managing Partner on down responded as if mine was the most important order in the world to them. I have been a happy Book Patch customer for years, and plan to be one for many years to come! My sincere thanks to everyone at The Book Patch for the Royal Treatment, and for helping my father share his poetry with those he loves most!

July 2, 2021
Unprompted review
Rated 5 out of 5 stars

Awesome customer service

Awesome customer service! The service that I received when I initially published my book was great. There were many changes that I had to make to the book and I did not understand a lot about formatting. The Reps were patient with me and made sure I got my book published. Recently, I went back into my book to make changes and thought I had lost all my book information. Jeryll at Book Patch actually assisted me this time. He promptly responded to my request and uploaded the needed information. Although I made the same mistake twice, Jeryll didn't miss a beat. He promptly assisted me and now my book has the information needed and the book orders can continue without my worrying about any interruptions. Thank you Book Patch - Jeryll. I highly recommend their services.

July 2, 2021
Unprompted review
Rated 5 out of 5 stars

Bookpatch is a great vehicle for our press!

Bookpatch is a great vehicle for our small press, and has made a difference in our ability to bring good work to an audience. Unlike with others, we can look at a small sample of a printed book to make final changes before ordering a lot fo copies. Yes — others give tear sheets, but the actual look and feel is missing. Also, the turnaround is good, and the overhead fees are relatively small.

July 2, 2021
Unprompted review
Rated 5 out of 5 stars

Remote learning project

We had a small order. I had two highly capable students who I challenged to write a book this year. It was the perfect project during distance learning, and they were thrilled with their books. I intend to make this a habit in my teaching practice. Very easy to format with the templates provided. The artwork came out so nice. Thank you!

July 2, 2021
Unprompted review
Rated 5 out of 5 stars

Great Company

I have ordered several books from The Book Patch and have loved them all. I use this website to publish stories about my family and use them as gifts for family members. It has been a great tool to save our personal history and everyone loves the high quality. I even had a problem one time with a book having some printed spots on one of the images and they printed it free of charge and sent it to me.

June 30, 2021
Unprompted review
Rated 5 out of 5 stars

Great Customer Service!

I have ordered previous books from The Book Patch with no delays, they are now making their website more readily accessible for customers and I was having problems placing orders. The customer service rep walked me through step by step and was patient with me until I placed my order. I so appreciated Ms Kristylle assistance. The author Millicent Rubin wrote a very powerful spiritual devotion in 2019 and when I testify about it cause three years later it still shapes my life, so I usually just order it for who I shared testimonies with.

June 28, 2021
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look