Great first experience purchasing from this seller! Everything perfect; Easy order process via website. Doc Martens exactly as described. Good price. Fast, free delivery. Will be very happy to purchas... See more
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Review summary
Based on reviews, created with AI
What people talk about most
Based on these reviews
Initially I ordered the incorrect size. I had an automatic response stating that I could actually exchange rather than re-order. Slight delay in responses through email, and high stress my end ens... See more
Fab company, found the sandals I wanted at another company but they couldn’t guarantee delivery by a certain date. Although the Boot Company were more money,I contacted them via chat online, as I had... See more
I ordered a pair of Blundstone boots for my wife as a gift , upon receiving them they where the wrong colour, which was my fault no fault of The Boot Company. Tom kindly set into action to resolve... See more
Company details
Written by the company
The Boot Company is a long established, Family Company who have made it their mission to offer superb quality footwear to customers all over the world, we are recognized worldwide, as one of the best stockists of Dr Martens footwear. We aim to make your shopping experience as convenient and rewarding as possible. Please let us know if you cannot find the style you want in our current online display and we will endeavor to locate it for you. We are always happy to receive your comments and feedback. Our Telephone advisors will be able to assist you with any enquiries. Please call us on 01179243707, our lines are open between 9:30am and 6pm, Monday to Saturday and between 11am and 4pm on Sundays. Or email us at: info@thebootcompany.com Great Reasons for Shopping with The Boot Company We aim to deliver to your door, at a competitive price. We provide a friendly, personal service to all our customers. We are one of the largest stockiest of Dr. Marten's products in the UK and attract many customers from around the world. We have a dedicated sales team ready to process your order and deliver your goods quickly and reliably. We hold large stocks of the main Dr Martens lines as well as many unusual or limited styles from this iconic brand. We stock many other high profile brands and are appointed stockists for Skechers, Fly London, Art, Blundstone, Birkenstock, R M Williams and many more. We have a quick and easy order process and our team is always ready to help you.
Contact info
The Boot Company 203a Cheltenham Road, BS6 5QX, Bristol, United Kingdom
- 01179243707
- info@thebootcompany.com
- thebootcompany.com
4.6
Excellent
823 reviews
Replied to 16% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Boots were lovely but were too small
Boots were lovely but were too small, great delivery but had to keep messaging to get my refund back
Apart from that I would use agin
October 27, 2024
Scam
I ordered 28th october, still didn’t recieve anything.
Sent 2 mails niet answer, sent a message on Facebook , no answer
It’s a scam
October 28, 2024
Unprompted review
Reply from The Boot Company
Hi Reninka. We don't recognise you as a customer. Your review is organic and your quoted order number doesn't tally with our order number layout. We also don't post to Belgium so I suspect your review is for another business, I have requested more information from Trustpilot - please respond to the e-mail so they can transfer your review to the correct account.
When I rang to ask about delivery and…
When I rang to ask about delivery and availability of the boots my daughter wanted the person I spoke to was very helpful indeed.
October 30, 2024
Very good quality x
October 26, 2024
Post-Brexit bureaucracy
Finally! Thanks to KBK for battling bureaucracy, getting my Docs from the UK to the EU, which is not an easy thing these days. I wanted a particular model, 939, which is why I had them sent on. Worth the wait? I think so.
October 22, 2024
Unprompted review
I got my doc marten's for a very…
I got my doc marten's for a very reasonable price, delivered on time and the cheapest Dr Marten boots I could find online!
Exactly what I would've expected.
October 7, 2024
Unprompted review
Great value
Ordered pair of cherry red Dr Martens boots. Great value, cheapest I could find and very quick delivery. Highly recommend the boot company.
September 30, 2024
My first pair of DMs where cherry red…
My first pair of DMs where cherry red when I was 13 ,just putting them on brought back some good memories. Great boots .thanks for the memories
Be in touch
Neil Phillips
September 26, 2024
My boots still haven’t arrived
This will be my third pair of boots from the boot company, the first two arrived in good time as advised unfortunately Royal Mail have let me down on this occasion, I ordered my boots on the 29th of September and I’m still waiting on the 7th of October for the delivery to arrive, the boot company have been working with me and keeping me advised on progress, the Royal Mail tracking system is woeful.
Once my boots arrive I will update the review, Royal Mail are a shambles.
My boots finally arrived on the 9th of October, well done Royal Mail lol.😂.
September 29, 2024
Absolutely lush.my daughter is going to…
Absolutely lush.my daughter is going to love them.
September 29, 2024
Dr Martens 1460 Timeless …
I ordered a pair of Dr martens 1460 black smooth.I wasn’t disappointed.Still well made pure Quality. Excellent buy from The Boot Company at the cheapest on line.Delivery was very Quick and free postage.Many Thanks ⭐️⭐️⭐️⭐️⭐️
September 24, 2024
Excellent Prompt Service !
August 26, 2024
Ease of ordering and service
July 18, 2024
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