Thecardcloset Reviews 636

TrustScore 4 out of 5

4.2

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Rated 5 out of 5 stars

I absolutely love this service - I'm an Israeli, living in Thailand, business based in HK - this caused me all types of issues purchasing games from Sony's store. Enter TheCardCloset... In... See more

Rated 1 out of 5 stars

This service is scam, they want you to send them personal information, photo of ID and after all they cancels your order without explanation. And they have limit one order per month for new accounts.... See more

Company replied

Rated 5 out of 5 stars

Fantastic fast purchasing experience. Living in Switzerland and easily can get some of my home country US Gift cards with instant delivery. Can be a little expensive depending on which card you need,... See more

Rated 4 out of 5 stars

The whole process took less than 10 minutes after uploading the 2 verification photos. I ordered 4 amazon gift cards and received them as PDF files attached to the delivery email. I paid with PayPal.... See more

Company details


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4.2

Great

TrustScore 4 out of 5

636 reviews

5-star
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1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 1 month

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4.2

All reviews

(636)

10 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Purchasing PSN cards Online

Purchasing PSN cards Online are fast; reliable; convenient. Customer service is excellent from friendly And efficient staff.

November 28, 2019
Unprompted review
Rated 5 out of 5 stars

This site is really good

This site is really good, one of the best even, easy to buy and fast delivery. I recommend everyone to buy their gift cards through thecardcloset if u want a safe and good experience.

November 28, 2019
Unprompted review
Rated 5 out of 5 stars

Bought US iTunes cards. :) Totally satisfied.

Purchasing from the Philippines. Bought a $50 US iTunes card and thecardcloset made an online delivery of the code in less than 20 minutes. Awesome.

On a side note, since Apple iTunes charges tax for in-app purchases (what I was purchasing was supposed to be 49.99, but there was an additional tax cost), so I needed more. I ordered a $5 US iTunes card, and once again, thecardcloset delivered in less than 20 minutes after ordering.

Reliable, fast, and easy. Would order again 10/10.

November 3, 2019
Unprompted review
Rated 5 out of 5 stars

Best ever method to get all type of…

Best ever method to get all type of cards ! The pretty efficient, is quick and safe since they Proof your identity the first time you buy from them ! Great! I in Ecuador , South America .... thanks to all stuff at The Card Closet .....

September 29, 2019
Unprompted review
Rated 5 out of 5 stars

Best Customer Service ever

Best Customer Service ever ! I did a mistake during the purchases process so I contacted the support after. in less then 10 minutes all was sorted! Best website to order your Xbox Live Cards. Thanks again Tyler/ The Card Closet

September 7, 2019
Unprompted review
Rated 4 out of 5 stars

Great transaction. Less than 10 minutes total.

The whole process took less than 10 minutes after uploading the 2 verification photos. I ordered 4 amazon gift cards and received them as PDF files attached to the delivery email. I paid with PayPal. I would use them again. 4 stars instead of 5 because of the photo upload requirement and so people will know this is a real review.

September 6, 2019
Unprompted review
Rated 5 out of 5 stars

EXCELLENT AND FAST TURN OUT

TO BE HONEST, IVE BEEN LOOKING FOR SITE THAT CAN BUY GIFT CARDS BUT REALLY HARD TIME TO TRUST SITE AND I TRY..
YES IT IS LEGIT AND FAST DELIVERY IN JUST 5 MINUTES YOU CAN USE THE CARD RIGHT AWAY.. I WILL PURCHASE SOON MORE GIFT CARD..

August 26, 2019
Unprompted review
Rated 1 out of 5 stars

Avoid at any cost

After a very lengthy account creation process during which, i gave them my name, then my email address which they verified with a code, then my phone number which they verified with an sms message, then my personal photo custom made for them holding my Canadian passport, then a second photo also custom made for them at their request holding my order id, i also verified by connecting my facebook account to their site, and finally they immediately charged my paypal account $400 and the charge was verified and logged in my paypal wallet. the order screen said delivery will be instant and same day. with all of the above bank-level verification, they said my account was now 100% verified according to their own profile panel dashboard. yet when i contacted their so called 24-7 support someone answered who works for a different company and supports multiple websites, said i should allow ample time for the order to be approved by their management. Hours later, after going through all that trouble, nothing. They seem to be very lazy, the support completely unable to assist or actually know what's going on. I am very concerned about having given so much personal info to what now appears to be a scam site and even if it is not that their incompetent employees or management will misuse my info. it is unreasonable to ask for so much info for verification, and to add insult to injury then proceed to not honor the order. other card delivery companies like amazon, and mygiftcardsupply respond and deliver the ordered cards from my same accounts within less than 5 mins. i will be doing business with them in the future and will report thecardcloset to paypal to reverse the charges as well as the BBB.

update: 7 hours after all of the above they cancelled the order but have not yet refunded the charge on my credit card or paypal. so after all this trouble i have to chase after them to get my refund too. Meaning even with my account 100% verified by there admission, they took the cash, cancelled the order and caused more trouble by not refunding. They couldn't be any worse if they tried...

update: my bank ordered a chargeback, i sent them proof today of the above. additionally the vendor contacted trustpilot claiming i made no order from them. i sent trustpilot proof to the contrary. the vendor was counting on me being too lazy to respond to the email from trustpilot. this actually shows they are even more disreputable than i initially thought.

August 11, 2019
Thecardcloset logo

Reply from Thecardcloset

Hello,

We are very sorry for your trouble with our verification process. Being that we sell digital currency online, we do require higher levels of security to make sure we are not selling gift cards to stolen accounts. I do not see any real order number here so I am unable to look into your issue further. If you need anything else please contact us at support@thecardcloset.com

Sincerely,
TheCardCloset

Rated 5 out of 5 stars

I bought several cards the last months

I bought several cards the last months, and I come to update my feedback saying that they are still totally reliable, and the delivery is super fast surprises me, it is faster than amazon.

August 4, 2019
Unprompted review
Rated 5 out of 5 stars

100% recomended

Im from south america (Chile) and its really hard to find play store gift card around here thats why i recomended this page for easy and quick transactions

June 27, 2019
Unprompted review

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