The Card Network Reviews 414

if there were 0 stars i would tick that. I had a very disappointing experience dealing with this card network. The customer service namely corresponding with Jarlo was poor from the start—staff came across as rude, dismissive, and unwilling to listen. The interaction felt rushed and abrupt, with no effort made to properly understand or resolve my issue.

What stood out most was how rigid their approach was. There was absolutely no room for negotiation or flexibility, even in situations where a reasonable solution could have been reached. It felt like they were following a script rather than genuinely trying to help.

To make matters worse, I was unable to escalate the issue. There seemed to be no clear pathway to speak with someone more senior or to have my concerns reviewed further. Overall, the experience lacked any sense of goodwill toward customers, leaving me frustrated and dissatisfied.

The recipient never got their voucher, and The Card Network never responded to the ticket I submitted.

SCAM !!!!! DO NOT USE.

Zero. Title: Extremely concerning experience – avoid.

I am raising this with ACCC and NSW police Cyber.

I had the worst experience with - The Card Network / Card.Gift. DO NOT UTILISE THIS SERVICE.

I purchased a $500 gift card which was marked as ‘delivered’, however the recipient never received it.

When I raised this, the response I received was that the issue was due to our IT being ‘compromised’, with no clear evidence or resolution provided.

At this stage, I am out of pocket $500 with no outcome. I have to go to the police and raise with the ACCC. I will not stop until this is resolved and will continue to spread the experience I have with this so called business.

I would strongly recommend others do not proceed with using this business and ensure they fully understand the risks before using this service.

Was easy to navigate the website to order

Excellent and very good

The experience was great, but what really made it for me was how easy check-in process and the follow-up emails. It shows they actually think about the customer journey from start to finish."

I had a wonderful experience ordering from this gift card company. The personalisation option made it really special—I was able to include a beautiful message for the couple, which added such a thoughtful touch to the gift.

I also chose express post, and the card arrived right on time, which was a huge relief with the wedding coming up. The whole process was smooth and easy, and the finished card looked lovely.

Most importantly, it was very well received by the happy soon-to-be married couple! I would definitely use this service again and highly recommend it to anyone looking for a meaningful and convenient gift.

Easy to navigate and understand. Easy access to support!

It was simple to use and I did multiple transactions. When I did need assistance customer service was excellent to communicate with and helpful with resolving an issue!! Myself and the gift recipients loved the card and the personal touch!!

It was quite easy to set up

I ordered a restaurant gift card for someone who had their birthday recently.
I put it under my name, as I found that was the easiest way to get it.
It took about two days to get a confirmation and the card itself, but after three days, I got the voucher and I was able to send it to the person who had their birthday.
Although it hasn't been used yet, all went well, but I'm yet to see how the voucher went being used

A tip for Visa gift cards. If you got an unspent few dollars, that you can’t finish, you can use them on Linkt as a card to finish them off. One issue though is sometimes you need to leave 1 cent on the card, but not always. It seems hit and miss on that.

The card is great, arrived earlier than expected and perfect for a gift. Throws the traditional money envelope to the bin for far superior and futuristic experience without compromising on the ease of use.

Straight forward and easy service to use, gift card received within 24 time frame.

Once I'd learned the process it has become an easy task to get the gift card and redeem it at the appropriate shop. Don't remember the date or which, of the several gift cards I have, it is

It was easy to use and there were so many retailers/vouchers to choose from. The process was also very efficient.

Never failed me, such a great site. Thanks so much