Saved me so much time buying digital cards for my team incentives rather than having to go and buy physical cards.
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
It's easy to buy and redeem a gift card. However, it's a bit time-wasting to activate the card after purchased.
Company replied
It is not easy to have birthday and Christmas presents delivered in Australia from the USA. Amazon's selection is limited for what can be delivered relatively quickly without large international deli... See more
Company replied
Excellent Service Every Time! I’ve used TCN so many times and it has never disappointed. The delivery is always super fast, I usually receive my gift cards within just a couple of minutes! It’s c... See more
Company replied
Company details
Written by the company
Based in Melbourne, Australia, The Card Network was founded with one purpose, to inspire the way people gift. We design gift cards for gifting, and we design systems to make it easier for gifts to be given. Why? Because we know it is more than a gift card. It could be a thank you, happy birthday, I love you or even a welcome to the world! Either way, it's so much more than a gift card. It is a chance to provide happiness and gratitude, and there is nothing better than that.
Contact info
Australia
- thecardnetwork.com.au
3.8
Great
414 reviews
Replied to 67% of negative reviews
Typically replies within 1 month
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from The Card Network
Hi Amber, that’s great to hear! We’re glad you found the gift card easy and simple to use.
Warm regards,
The Card Network
Abaolute scam. Stick to other providers.
They say you can shop at over 4000 stores and sellers say you can swap them for any category of TCN by requesting it online. This is not the case. Unable to swap the cards and they only have a very small limited about of stores for each card type. False information by sellers and very false advertising. Stick to one of the other gift suppliers that allow swaps and are honest.
December 24, 2025
Unprompted review
Reply from The Card Network
Hi Claudia, thanks for your feedback, and we’re sorry for the confusion caused.
When we refer to ‘4,000+ stores’, this reflects the total number of physical and online locations across our participating retail partners, rather than 4,000 individual brands. We understand how this could be interpreted differently and appreciate you calling it out.
Each TCN card is designed for use within a specific category, and not all cards can be swapped once purchased. The available brands for each card type are outlined on the packaging, with a full list accessible via the link or QR code provided.
We’re sorry to hear this didn’t meet your expectations and we will pass your feedback on as we continue working to improve clarity for customers.
Warm regards,
The Card Network
A gift from my employer
A gift from my employer, including activation receipt on 13th of Dec. I went to use the card at big w but it would not work just said error. Manager even tried to help but nothing. I had the activation receipt with me so i we knew it had definately been activated. I then tried to check balance on their website typing in the card number and pin, and it just says error. I then tried to ring them the following day but it was on 23rd Dec, 2 days before xmas and they were busy.. after 15 mins of being on hold it says to email them but no reply in time for xmas. I understand it is a busy time of the year.. just a little annoying I'll have to wait 2 weeks before they come back from holidays on 5th jan to get a reply I guess. Its just strange how it can be paid for and comfirmed as being activated and then simply not work or even recognised by their own website. I was the only person out of 6 people who had already used theirs without any problem.
I will update my review in the new year when theyre back from holidays.
December 22, 2025
Unprompted review
Always disappointed when my kids get…
Always disappointed when my kids get one of these cards. Complete waste of money, you spend so much time trying to active them and once you select the store you want to use it at you are locked in. You’re better off just getting a visa gift card as this is restricting.
December 15, 2025
Unprompted review
I am pretty pleased with this service
I am pretty pleased with this service, fast and convenient
November 14, 2025
Unprompted review
Reply from The Card Network
Hi Andrea, it's great to hear you found the service fast and convenient. Thank you so much for your review!
Warm regards,
The Card Network
the card purchased was not accepted at…
the card purchased was not accepted at a place listed as being able to redeem it, had to fork over my own money
November 23, 2025
Unprompted review
I love that you can preview
I love that you can preview. your animated digital e-card opening and make changes before sending. I also love how this is sent to the recipient almost immediately after you make the purchase. (Other companies haven't done that in the past)
Great experience for sender and receiver
November 11, 2025
Unprompted review
Reply from The Card Network
Hi Nel, thanks for sharing your experience! It’s fantastic to hear you enjoyed previewing the animated digital e-card and that it reached the recipient so quickly. We love knowing both sender and receiver had a great experience.
Warm regards,
The Card Network
This is the bestest and easiest way to…
This is the bestest and easiest way to transfer money quickly to a friend in need, A lady friend of mine was stranded with no fare to come home to me, All I had to do was transfer money directly online apple e-gift cards from my bank account to her's via trustpilots system, My lady was safe and happy within minutes, Bestest system ever,
November 11, 2025
Unprompted review
Reply from The Card Network
Hi Carl, thank you for sharing your experience! It’s wonderful to hear our system helped you quickly support your friend, we love knowing it made a real difference.
Warm regards,
The Card Network
Great brand and products.
November 18, 2025
Unprompted review
Reply from The Card Network
Hi Jocelyn, thanks for your feedback! We’re happy to hear you enjoyed the brand and products.
Warm regards,
The Card Network
Reply from The Card Network
Hi Elizabeth, thanks so much for the feedback! We’re really glad to hear you felt supported and protected throughout the process. We appreciate you taking the time to share this.
Warm regards,
The Card Network
I don't know what went wrong
I don't know what went wrong! I purchased the Visa card online it all went through ok and I received my confirmation email.
Next morning I received an email to say it had been cancelled but hadn't been charged. No explanation why but:
'If you have any questions, reply to this email or contact us at a donotreplyatcard.gift email address' (wouldn't allow the proper email address)
Very confusing 😕 😐
November 15, 2025
Unprompted review
EASE OF ACCESS AND USE
Ease of use on the Site.
Once you use, easy to apply.
No wait time.
Very fast.
I use this network all the time.
So many options, it's great.
No need to go in store, so convenient
November 1, 2025
Unprompted review
Reply from The Card Network
Hi, thanks for the feedback! It's great to hear you find the site easy to use, and that you loved the variety of convenient options. We appreciate your continued support.
Warm regards,
The Card Network
I initially purchased a gift card for a client
I initially purchased a gift card for a client who had travelled to Brisbane for treatment after an unexpected diagnosis. I was then blown away when I won the monthly gift card swap, that I was able to share this with my colleague, who also supported this participant. Thank you for making it easier to celebrate a small community!
July 15, 2025
Unprompted review
Reply from The Card Network
Hi Kate, thank you so much for sharing your story! It's wonderful to hear our gift cards helped you celebrate and support your community, and congratulations on winning the monthly giveaway.
Warm regards,
The Card Network
Super easy to order and quick dispatch…
Super easy to order and quick dispatch - we ordered a number of fuel cards for an event give-away ... it was so easy the first time I ordered - we made a second order! Thanks so much ...
November 17, 2025
Unprompted review
Reply from The Card Network
Hi Peta, we're so glad the process was smooth for your event. It's great to hear the first order made the second and easy choice. Thanks for choosing us!
Warm regards,
The Card Network
Easy to use instant payment highly…
Easy to use instant payment highly recommended
November 11, 2025
Unprompted review
Reply from The Card Network
Hi Andria, we're so happy to hear that you had a great experience gifting with us. Thank you so much for your feedback!
Warm regards,
The Card Network
Super easy and quick to purchase for…
Super easy and quick to purchase for our rewards promo. Loads of great options to choose from — love it!
November 17, 2025
Unprompted review
Reply from The Card Network
Hi Cassandra, thanks for sharing! It’s fantastic to hear the purchase was quick and easy, and that the variety of options helped make your rewards promo a success.
Warm regards,
The Card Network
Left present too late
Left present too late, excellent way to have something to give.
November 11, 2025
Unprompted review
Reply from The Card Network
Hi Trish, we’re glad we could help when you were short on time. Happy it made gifting easier!
Warm regards,
The Card Network
Great Experience
Very easy to organise gift cards, overall, a great experience
November 13, 2025
Unprompted review
Reply from The Card Network
Hi Shyanne, thanks for sharing! It's great to hear that organising gift cards was simple and that you had an overall positive experience.
Warm regards,
The Card Network
Our Go-To for Staff Gift Cards
We love using card.gift for our staff gift cards. It’s quick, convenient, and always reliable. Orders are processed smoothly, and the regular updates make it easy to track everything. Great service and highly recommended!
November 14, 2025
Unprompted review
Reply from The Card Network
Hi Amy, Thanks for your feedback! It’s fantastic to hear that we help to make rewarding your staff quick, convenient, and reliable. We really appreciate your recommendation!
Warm regards,
The Card Network
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