The Career Academy Reviews 10,837

TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Looking at 922 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently highlight the positive user experience, noting that the courses are easy to navigate and understand. The staff and customer service receive high praise for their helpfulness, support, and kindness, making the learning journey smooth and encouraging. People also appreciate the quick response times and the flexibility to study at their own pace. However, some people were dissatisfied with the level of support, mentioning that responses were minimal or that calls were not returned. A few customers also experienced issues with communication, such as ignored emails or difficulties accessing course materials, leading to frustration and inconvenience.

What people talk about most

User experience

Customers had positive experiences with user experience. Many reviewers found the learning platform and... See more

Staff

Consumers find staff to be positive, consistently praising their helpfulness, support, and clear guidance.... See more

Customer service

Clients share positive opinions on customer service, frequently highlighting the helpfulness and... See more

Service

Reviewers highlight positive aspects of service. Many customers express gratitude for the support received,... See more

Response time

Customers consistently note positive experiences with response times. Many reviewers praise the quick and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Helpful and easy enrollment. Easy pay weekly plans or full payment options. Complementary study notes and small stationary supplies such as a pencil case with a pen, a pack of small highlighters and m... See more

Company replied

Rated 5 out of 5 stars

I have been teaching for 29 years now and reading through the material hit home on so many fronts. I kind of understood but the resources provided in this course were so clear and made me understand... See more

Company replied

Rated 5 out of 5 stars

Completed. The enrolment process was very easy. I was able to understand and navigate my way through the course with ease. Suitable payment plan . I felt very supported throughout my course... See more

Company replied

Rated 5 out of 5 stars

I found the course very easy to navigate online. It was enjoyable and the Psychology Diploma means I can help other people but also develop strategies for my own life. Good course content. I hold a Ba... See more

Company replied


Company details

  1. Adult Education School
  2. Education Center

About The Career Academy

Written by the company

The Career Academy is an internationally recognised education provider that brings you an extensive range of accredited online courses. We provide our students with exceptional tutor support, ensuring you step into our courses with your dream job in mind, and step out with your dream job in sight.


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UPSKILL & RETRAIN

New Zealand Australia United Kingdom Ireland Global Short Courses

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

11K reviews

5-star
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2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 4 out of 5 stars

Easy setup

Easy setup, but still waiting on hard copies before I can start? it's been 3 weeks now.

April 2, 2026
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Reply from The Career Academy

Hi Paula,

Thanks so much for sharing your feedback with us.

We’re really glad to hear you’re enjoying your course and your learning experience so far. If you need anything at all or have any questions along the way, please don’t hesitate to reach out.

Wishing you all the best with your studies.

Best regards,
The Career Academy Global

Rated 5 out of 5 stars

Great People

Great People, Great Tutors & Great Course - The Great Career Academy

May 1, 2026
Unprompted review
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Reply from The Career Academy

Hi Rachel,

Thank you for your feedback—we’re so pleased to hear you’re enjoying your course.

If you need any help at all, please don’t hesitate to get in touch.

Best wishes with your studies,
The Career Academy Global

Rated 5 out of 5 stars

Good course

Good course

May 13, 2026
Unprompted review
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Reply from The Career Academy

Hi Pam,

Thank you for taking the time to share your feedback.

We’re delighted to hear that your experience with The Career Academy Global has been such a positive one. Should you need any assistance or have questions at any stage, our team is always here to support you.

We wish you every success in your studies.

Warm regards,
The Career Academy Global

Rated 5 out of 5 stars

I have only just started my journey…

I have only just started my journey back to studying, so far it has been quite easy. Looking forward to progressing further into the study and finishing the course.

May 12, 2026
Unprompted review
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Reply from The Career Academy

Hi Gayle,

Thanks so much for sharing your feedback with us.

We’re really glad to hear you’re enjoying your course and your learning experience so far. If you need anything at all or have any questions along the way, please don’t hesitate to reach out.

Wishing you all the best with your studies.

Best regards,
The Career Academy Global

Rated 5 out of 5 stars

I have been studying the Medical Reception

I have been studying the Medical Reception course with The Career Academy for a week now, and so far my experience has been very positive.

From the beginning of my enrolment, Vikram provided me with a great understanding of the course and explained everything clearly, which made me feel confident and comfortable to start my studies.

During my first week with the academy, Charlyn also called to check on me and followed up to see if there was anything I did not understand. I truly appreciated the support, encouragement, and care shown by the team.

As a new student, this made me feel welcomed and motivated to continue learning. Thank you to The Career Academy team for the excellent student support and guidance.

May 7, 2026
Unprompted review
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Reply from The Career Academy

Hi Siti ,

Thank you for your feedback—we’re so pleased to hear you’re enjoying your course.

If you need any help at all, please don’t hesitate to get in touch.

Best wishes with your studies,
The Career Academy Global

Rated 5 out of 5 stars

Do not hesitate to seek advice from our tutors, they are great

The tutor was great to talk to. She sorted the issue I had, which was not actually a problem at all. She reassured me that I was doing everything right, and was really encouraging. Also reiterated that I should feel comfortable to call any time I have a query.
After the call I felt supported and motivated to carry on and complete the course.
To any other student I recommend you do reach out as the tutors are there to help.

May 11, 2026
Unprompted review
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Reply from The Career Academy

Hi Kathy,

Thank you for taking the time to share your feedback.

We’re delighted to hear that your experience with The Career Academy Global has been such a positive one. Should you need any assistance or have questions at any stage, our team is always here to support you.

We wish you every success in your studies.

Warm regards,
The Career Academy Global

Rated 5 out of 5 stars

The tutors are supportive and provide…

The tutors are supportive and provide clear guidance, which helps me better understand what I am studying and so I can apply it effectively once the course is completed. They also have a strong understanding of how I present and engage, which makes the learning experience feel more personal and interactive, rather than just virtual. This approach has made the learning journey productive and engaging so far, thank you Erika Bautista and team.

May 11, 2026
Unprompted review
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Reply from The Career Academy

Hi Renu,

Thanks so much for sharing your feedback with us.

We’re really glad to hear you’re enjoying your course and your learning experience so far. If you need anything at all or have any questions along the way, please don’t hesitate to reach out.

Wishing you all the best with your studies.

Best regards,
The Career Academy Global

Rated 5 out of 5 stars

I gain a lot of knowledge of how to do…

I gain a lot of knowledge of how to do a payroll in Xero. Thank you so much

May 6, 2026
Unprompted review
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Reply from The Career Academy

Hi Wilfredo,

Thank you for your feedback—we’re so pleased to hear you’re enjoying your course.

If you need any help at all, please don’t hesitate to get in touch.

Best wishes with your studies,
The Career Academy Global

Rated 5 out of 5 stars

we were able to discuss topics I was…


we were able to discuss topics I was having difficulty understanding. She gave me several examples to help. Very friendly and personable.

May 7, 2026
Unprompted review
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Reply from The Career Academy

Hi Jacqueline,

Thank you for taking the time to share your feedback.

We’re delighted to hear that your experience with The Career Academy Global has been such a positive one. Should you need any assistance or have questions at any stage, our team is always here to support you.

We wish you every success in your studies.

Warm regards,
The Career Academy Global

Rated 5 out of 5 stars

Professional setup

Professional setup. Tutor always quick getting assignments back which is important

May 1, 2026
Unprompted review
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Reply from The Career Academy

Hi Ruth,

Thanks so much for sharing your feedback with us.

We’re really glad to hear you’re enjoying your course and your learning experience so far. If you need anything at all or have any questions along the way, please don’t hesitate to reach out.

Wishing you all the best with your studies.

Best regards,
The Career Academy Global

Rated 5 out of 5 stars

Mariah was so helpful & supportive…

Mariah was so helpful & supportive during our phone call. I could not have got through it without her. I was at my end ready to give up entirely and with only one assessment to complete my entire course. So good.

May 8, 2026
Unprompted review
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Reply from The Career Academy

Hi Vickii,

Thank you for taking the time to share your feedback.

We’re delighted to hear that your experience with The Career Academy Global has been such a positive one. Should you need any assistance or have questions at any stage, our team is always here to support you.

We wish you every success in your studies.

Warm regards,
The Career Academy Global

Rated 4 out of 5 stars

Communication and Support

The communication and support from the moment I signed up was brilliant. Had a couple of small issues which were addressed quickly and to more than my satisfaction.

April 16, 2026
Unprompted review
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Reply from The Career Academy

Hi Helen,

Thanks so much for sharing your feedback with us.

We’re really glad to hear you’re enjoying your course and your learning experience so far. If you need anything at all or have any questions along the way, please don’t hesitate to reach out.

Wishing you all the best with your studies.

Best regards,
The Career Academy Global

Rated 5 out of 5 stars

I would highly recommend The Career Academy due to flexibility and material making more difficult concepts easier to understand through detailed examples in the course material.

I appreciate the flexibility of the programme. I moved house and it caused delays in my studies for two months whilst packing and then unpacking, but due to the detailed study material I managed to work my way through the material. Examples and course material makes it easy to understand, especially where there are more technical concepts.

May 1, 2026
Unprompted review
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Reply from The Career Academy

Hi Ilse,

Thank you for your feedback—we’re so pleased to hear you’re enjoying your course.

If you need any help at all, please don’t hesitate to get in touch.

Best wishes with your studies,
The Career Academy Global

Rated 5 out of 5 stars

Up to date, relevant and accessible Study

I really enjoy studying via The Career Academy. This is in fact my second certificate studied with them.
The courses are extremely thorough and easy to follow.
The information learnt I can apply immediately to my current career.
Thank you for providing an amazing study opportunity to those of us who are unable to commit to studying in a classroom during the day and can instead learn in our own time online.

May 6, 2026
Unprompted review
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Reply from The Career Academy

Hi Lynley,

Thank you for taking the time to share your feedback.

We’re delighted to hear that your experience with The Career Academy Global has been such a positive one. Should you need any assistance or have questions at any stage, our team is always here to support you.

We wish you every success in your studies.

Warm regards,
The Career Academy Global

Rated 5 out of 5 stars

Excellent service

May 5, 2026
Unprompted review
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Reply from The Career Academy

Hi Maria,

Thanks so much for sharing your feedback with us.

We’re really glad to hear you’re enjoying your course and your learning experience so far. If you need anything at all or have any questions along the way, please don’t hesitate to reach out.

Wishing you all the best with your studies.

Best regards,
The Career Academy Global

Rated 5 out of 5 stars

I really appreciated the conversation I…

I really appreciated the conversation I had with Tracy yesterday. She is one of the tutors at the Career Academy. She was so helpful in regards to my query concerning my assessment I was undertaking at the time.
Also she was happy to know that I am really enjoying this course and took the time to listen to me and listened intently to why I have chosen this particular course. Thank you so much Tracy I really appreciate your input and encouragement.

May 4, 2026
Unprompted review
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Reply from The Career Academy

Hi Luke,

Thank you for your feedback—we’re so pleased to hear you’re enjoying your course.

If you need any help at all, please don’t hesitate to get in touch.

Best wishes with your studies,
The Career Academy Global

Rated 5 out of 5 stars

The Career Academy make it easy to…

The Career Academy make it easy to learn, and the tutors give great feedback on assessment work that you hand in, so you can improve if needed. The course itself is self-paced, so you don't feel rushed and feel like you can fit it in around everything else you have going on. I am really enjoying doing this course.

May 4, 2026
Unprompted review
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Reply from The Career Academy

Hi Tina,

Thank you for taking the time to share your feedback.

We’re delighted to hear that your experience with The Career Academy Global has been such a positive one. Should you need any assistance or have questions at any stage, our team is always here to support you.

We wish you every success in your studies.

Warm regards,
The Career Academy Global

Rated 5 out of 5 stars

Business Administration Course.

Completed.
The enrolment process was very easy.
I was able to understand and navigate my way through the course with ease.
Suitable payment plan .
I felt very supported throughout my course with encouraging feedback .
I would like to thank The Career Academy in helping me achieve my goal .
You are all very much appreciated .

April 29, 2026
Unprompted review
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Reply from The Career Academy

Hi Jane,

Thanks so much for sharing your feedback with us.

We’re really glad to hear you’re enjoying your course and your learning experience so far. If you need anything at all or have any questions along the way, please don’t hesitate to reach out.

Wishing you all the best with your studies.

Best regards,
The Career Academy Global

Rated 5 out of 5 stars

The courses are easy to understand and…

The courses are easy to understand and well structured.

April 29, 2026
Unprompted review
The Career Academy logo

Reply from The Career Academy

Hi Adal,

Thank you for your feedback—we’re so pleased to hear you’re enjoying your course.

If you need any help at all, please don’t hesitate to get in touch.

Best wishes with your studies,
The Career Academy Global

Rated 5 out of 5 stars

What makes dealing with The Career Academy so great!

What makes dealing with The Career Academy so great is that if the is a query I have that is beyond the scope of the chatbot, the help desk is available and has the answer to my query available immediately. Great service!

April 28, 2026
Unprompted review
The Career Academy logo

Reply from The Career Academy

Hi Thorsten,

Thank you for taking the time to share your feedback.

We’re delighted to hear that your experience with The Career Academy Global has been such a positive one. Should you need any assistance or have questions at any stage, our team is always here to support you.

We wish you every success in your studies.

Warm regards,
The Career Academy Global

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