The Career Academy Reviews 10,837

TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Looking at 922 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently highlight the positive user experience, noting that the courses are easy to navigate and understand. The staff and customer service receive high praise for their helpfulness, support, and kindness, making the learning journey smooth and encouraging. People also appreciate the quick response times and the flexibility to study at their own pace. However, some people were dissatisfied with the level of support, mentioning that responses were minimal or that calls were not returned. A few customers also experienced issues with communication, such as ignored emails or difficulties accessing course materials, leading to frustration and inconvenience.

What people talk about most

User experience

Customers had positive experiences with user experience. Many reviewers found the learning platform and... See more

Staff

Consumers find staff to be positive, consistently praising their helpfulness, support, and clear guidance.... See more

Customer service

Clients share positive opinions on customer service, frequently highlighting the helpfulness and... See more

Service

Reviewers highlight positive aspects of service. Many customers express gratitude for the support received,... See more

Response time

Customers consistently note positive experiences with response times. Many reviewers praise the quick and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Helpful and easy enrollment. Easy pay weekly plans or full payment options. Complementary study notes and small stationary supplies such as a pencil case with a pen, a pack of small highlighters and m... See more

Company replied

Rated 5 out of 5 stars

I have been teaching for 29 years now and reading through the material hit home on so many fronts. I kind of understood but the resources provided in this course were so clear and made me understand... See more

Company replied

Rated 5 out of 5 stars

Completed. The enrolment process was very easy. I was able to understand and navigate my way through the course with ease. Suitable payment plan . I felt very supported throughout my course... See more

Company replied

Rated 5 out of 5 stars

I found the course very easy to navigate online. It was enjoyable and the Psychology Diploma means I can help other people but also develop strategies for my own life. Good course content. I hold a Ba... See more

Company replied


Company details

  1. Adult Education School
  2. Education Center

About The Career Academy

Written by the company

The Career Academy is an internationally recognised education provider that brings you an extensive range of accredited online courses. We provide our students with exceptional tutor support, ensuring you step into our courses with your dream job in mind, and step out with your dream job in sight.


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UPSKILL & RETRAIN

New Zealand Australia United Kingdom Ireland Global Short Courses

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

11K reviews

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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

Excellent course and good customer service.

My experience with Career Academy is excellent. Good customer service, and they are very helpful. Love doing the course instructions is clear and easy to log into course. I am enjoying studying with The Career Academy. Thank you.

April 28, 2026
Unprompted review
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Reply from The Career Academy

Hi Sonja,

Thanks so much for sharing your feedback with us.

We’re really glad to hear you’re enjoying your course and your learning experience so far. If you need anything at all or have any questions along the way, please don’t hesitate to reach out.

Wishing you all the best with your studies.

Best regards,
The Career Academy Global

Rated 3 out of 5 stars

Completed

It was good fun tricky but got there in the end

April 26, 2026
Unprompted review
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Reply from The Career Academy

Hi Iranui,

Thank you for your feedback—we’re so pleased to hear you’re enjoying your course.

If you need any help at all, please don’t hesitate to get in touch.

Best wishes with your studies,
The Career Academy Global

Rated 5 out of 5 stars

Thank you for your help and support

I have been with The Career Academy from 2023 to 2026, and I completed four certificates: Xero, MYOB, Accounts Payable and Receivable, and Business Bookkeeping. My tutors and The Career Academy have been very helpful and supportive of my courses. Thank you!

April 23, 2026
Unprompted review
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Reply from The Career Academy

Hi Karon,

Thanks so much for sharing your feedback with us.

We’re really glad to hear you’re enjoying your course and your learning experience so far. If you need anything at all or have any questions along the way, please don’t hesitate to reach out.

Wishing you all the best with your studies.

Best regards,
The Career Academy Global

Rated 5 out of 5 stars

A very nice and easy way to learn

It was a very easy going, fun and welcoming way to learn, the website is easy to navigate and the support team is very nice

April 21, 2026
Unprompted review
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Reply from The Career Academy

Hi Taidgh,

Thank you for your feedback—we’re so pleased to hear you’re enjoying your course.

If you need any help at all, please don’t hesitate to get in touch.

Best wishes with your studies,
The Career Academy Global

Rated 5 out of 5 stars

The curricWhere Compassion Meets Craft: A Transformative Journey in Groomingulum struck a perfect balance…

The curriculum struck a perfect balance between rigorous safety protocols and the delicate art of animal handling. From mastering equipment maintenance to understanding canine behavior and professional business management, every lesson was a step toward excellence. This course taught me how to provide not just a service, but a sanctuary of calm and well-being for every dog. I now feel fully equipped with the confidence and professional expertise to turn my passion into a high-standard practice. Truly a life-changing chapter in my professional journey.

April 3, 2026
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Reply from The Career Academy

Hi Parisa,

Thanks so much for sharing your feedback with us.

We’re really glad to hear you’re enjoying your course and your learning experience so far. If you need anything at all or have any questions along the way, please don’t hesitate to reach out.

Wishing you all the best with your studies.

Best regards,
The Career Academy Global

Rated 5 out of 5 stars

I found the text easy to read and very…

I found the text easy to read and very informative, the process was straight forward

April 20, 2026
Unprompted review
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Reply from The Career Academy

Hi Steel,

Thank you for your feedback—we’re so pleased to hear you’re enjoying your course.

If you need any help at all, please don’t hesitate to get in touch.

Best wishes with your studies,
The Career Academy Global

Rated 5 out of 5 stars

I loved it

I loved it! Help when you need it, left alone when you want it. It was really the best of both worlds

April 20, 2026
Unprompted review
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Reply from The Career Academy

Hi Samuel,

Thank you for taking the time to share your feedback.

We’re delighted to hear that your experience with The Career Academy Global has been such a positive one. Should you need any assistance or have questions at any stage, our team is always here to support you.

We wish you every success in your studies.

Warm regards,
The Career Academy Global

Rated 5 out of 5 stars

As the course was on line I was able to complete the course in line with my family needs and personal circumstances.

As the course was on line I was able to complete the course in my own time with the flexibility to pause learning to suit my situation.
Promt, clear responses to my questions was apprecaited along with clear instructions on how to complete the course and resources required.

April 18, 2026
Unprompted review
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Reply from The Career Academy

Hi Sarah,

Thanks so much for sharing your feedback with us.

We’re really glad to hear you’re enjoying your course and your learning experience so far. If you need anything at all or have any questions along the way, please don’t hesitate to reach out.

Wishing you all the best with your studies.

Best regards,
The Career Academy Global

Rated 4 out of 5 stars

Great course ,i learn,t a lot about my…

Great course ,i learn,t a lot about my favourite subject,help was only a call away aswell

April 19, 2026
Unprompted review
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Reply from The Career Academy

Hi Paul,

Thank you for your feedback—we’re so pleased to hear you’re enjoying your course.

If you need any help at all, please don’t hesitate to get in touch.

Best wishes with your studies,
The Career Academy Global

Rated 5 out of 5 stars

Following the completion of my Certificate in Accounts Administration and Payroll

Following the completion of my certification, I observed increased engagement from employers, participated in multiple interviews, and successfully secured a position within two months.

January 2, 2026
Unprompted review
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Reply from The Career Academy

Hi Haze,

Thank you for taking the time to share your feedback.

We’re delighted to hear that your experience with The Career Academy Global has been such a positive one. Should you need any assistance or have questions at any stage, our team is always here to support you.

We wish you every success in your studies.

Warm regards,
The Career Academy Global

Rated 5 out of 5 stars

An Amazing Journey

It has indeed been a journey of deep and meaningful learning, and I am very thankful to the Career Academy for the support they have given me throughout the course. It is a well thought out course and very easy to navigate. If I had issues or questions, they were always there to fix or answer them. The marking of my work was always thorough. I thank the tutors for their constructive, specific and balanced feedback and feed forward and their honesty and professionalism. The resources and readings available gave me so many tips and strategies I needed to support the well-being of the students I work with. I 100% recommend The Career Academy to those looking to study in the future. Ngā mihi. Yvonne Apanui.

April 17, 2026
Unprompted review
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Reply from The Career Academy

Hi Yvonne,

Thanks so much for sharing your feedback with us.

We’re really glad to hear you’re enjoying your course and your learning experience so far. If you need anything at all or have any questions along the way, please don’t hesitate to reach out.

Wishing you all the best with your studies.

Best regards,
The Career Academy Global

Rated 4 out of 5 stars

It was such a good journey with…

It was such a good journey with studying in this career and learning too many helpful things..

April 16, 2026
Unprompted review
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Reply from The Career Academy

Hi Dunya,

Thank you for your feedback—we’re so pleased to hear you’re enjoying your course.

If you need any help at all, please don’t hesitate to get in touch.

Best wishes with your studies,
The Career Academy Global

Rated 5 out of 5 stars

Customer service

April 16, 2026
Unprompted review
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Reply from The Career Academy

Hi Friday,

Thank you for taking the time to share your feedback.

We’re delighted to hear that your experience with The Career Academy Global has been such a positive one. Should you need any assistance or have questions at any stage, our team is always here to support you.

We wish you every success in your studies.

Warm regards,
The Career Academy Global

Rated 5 out of 5 stars

Well planned course

Well planned course, tutors were excellent in providing feedback

April 16, 2026
Unprompted review
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Reply from The Career Academy

Hi Haya,

Thanks so much for sharing your feedback with us.

We’re really glad to hear you’re enjoying your course and your learning experience so far. If you need anything at all or have any questions along the way, please don’t hesitate to reach out.

Wishing you all the best with your studies.

Best regards,
The Career Academy Global

Rated 5 out of 5 stars

My experience with the academy was…one of a kind.

My experience with the academy was great. Whenever I needed help or clarification on anything I got it instantly. My tutors were great in that the they helped in challenges that I faced and it made my learning experience even better. Thank you Career Academy

April 16, 2026
Unprompted review
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Reply from The Career Academy

Hi Mhungu,

Thank you for your feedback—we’re so pleased to hear you’re enjoying your course.

If you need any help at all, please don’t hesitate to get in touch.

Best wishes with your studies,
The Career Academy Global

Trustpilot is assessing this review in accordance with our flagging process.

Rated 5 out of 5 stars

Excellent Tutors

I just wanted to take a moment to thank Maria Hernandez and Rita Tran for the time and effort put into marking my assignments. I really appreciate the detailed feedback they provide—it has been incredibly helpful in improving my understanding and guiding my progress.

Their support and clear explanations make a real difference, and it’s motivating to learn from someone so dedicated.

Thank you again for your ongoing guidance.-Anish Sharma

April 16, 2026
Unprompted review
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Reply from The Career Academy

Hi Anish ,

Thank you for taking the time to share your feedback.

We’re delighted to hear that your experience with The Career Academy Global has been such a positive one. Should you need any assistance or have questions at any stage, our team is always here to support you.

We wish you every success in your studies.

Warm regards,
The Career Academy Global

Rated 5 out of 5 stars

“I completed a Diploma in Psychology…

“I completed a Diploma in Psychology and Counselling, which introduced me to key psychological theories and core counselling skills such as active listening, rapport-building and basic intervention techniques. The programme combined theory with practical exercises, helping me increase my self-awareness and ability to support others ethically and sensitively. This training has strengthened my interest in mental health work and prepared me for further study and supervised practice.”

April 10, 2026
Unprompted review
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Reply from The Career Academy

Hi Christina,

Thank you for your feedback—we’re so pleased to hear you’re enjoying your course.

If you need any help at all, please don’t hesitate to get in touch.

Best wishes with your studies,
The Career Academy Global

Rated 5 out of 5 stars

She was patient and respectful

She was patient and respectful, and resolved my proplem.

April 14, 2026
Unprompted review
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Reply from The Career Academy

Hi Adel,

Thank you for taking the time to share your feedback.

We’re delighted to hear that your experience with The Career Academy Global has been such a positive one. Should you need any assistance or have questions at any stage, our team is always here to support you.

We wish you every success in your studies.

Warm regards,
The Career Academy Global

Rated 5 out of 5 stars

Diploma in MYOB and Xero

Course material was well presented and easy to follow, however some material needs to be updated to reflect changes made to software updates to remain consistent.
Tutors and support were quick to respond to queries and always helpful. I don't think constant feedback is required for every query, so I didn't respond most of the time because all I wanted to do was complete the certificates.

April 14, 2026
Unprompted review
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Reply from The Career Academy

Hi Joanne,

Thanks so much for sharing your feedback with us.

We’re really glad to hear you’re enjoying your course and your learning experience so far. If you need anything at all or have any questions along the way, please don’t hesitate to reach out.

Wishing you all the best with your studies.

Best regards,
The Career Academy Global

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