The Career Academy Reviews 10,837

TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Looking at 922 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently highlight the positive user experience, noting that the courses are easy to navigate and understand. The staff and customer service receive high praise for their helpfulness, support, and kindness, making the learning journey smooth and encouraging. People also appreciate the quick response times and the flexibility to study at their own pace. However, some people were dissatisfied with the level of support, mentioning that responses were minimal or that calls were not returned. A few customers also experienced issues with communication, such as ignored emails or difficulties accessing course materials, leading to frustration and inconvenience.

What people talk about most

User experience

Customers had positive experiences with user experience. Many reviewers found the learning platform and... See more

Staff

Consumers find staff to be positive, consistently praising their helpfulness, support, and clear guidance.... See more

Customer service

Clients share positive opinions on customer service, frequently highlighting the helpfulness and... See more

Service

Reviewers highlight positive aspects of service. Many customers express gratitude for the support received,... See more

Response time

Customers consistently note positive experiences with response times. Many reviewers praise the quick and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Helpful and easy enrollment. Easy pay weekly plans or full payment options. Complementary study notes and small stationary supplies such as a pencil case with a pen, a pack of small highlighters and m... See more

Company replied

Rated 5 out of 5 stars

I have been teaching for 29 years now and reading through the material hit home on so many fronts. I kind of understood but the resources provided in this course were so clear and made me understand... See more

Company replied

Rated 5 out of 5 stars

Completed. The enrolment process was very easy. I was able to understand and navigate my way through the course with ease. Suitable payment plan . I felt very supported throughout my course... See more

Company replied

Rated 5 out of 5 stars

I found the course very easy to navigate online. It was enjoyable and the Psychology Diploma means I can help other people but also develop strategies for my own life. Good course content. I hold a Ba... See more

Company replied


Company details

  1. Adult Education School
  2. Education Center

About The Career Academy

Written by the company

The Career Academy is an internationally recognised education provider that brings you an extensive range of accredited online courses. We provide our students with exceptional tutor support, ensuring you step into our courses with your dream job in mind, and step out with your dream job in sight.


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UPSKILL & RETRAIN

New Zealand Australia United Kingdom Ireland Global Short Courses

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

11K reviews

5-star
4-star
3-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 4 out of 5 stars

My tutor was very helpful

My tutor was very helpful , responded to my email quickly which helped a lots with my online study
Thank you

April 1, 2026
The Career Academy logo

Reply from The Career Academy

Hi Tien,

Thank you for taking the time to share your feedback.

We’re delighted to hear that your experience with The Career Academy Global has been such a positive one. Should you need any assistance or have questions at any stage, our team is always here to support you.

We wish you every success in your studies.

Warm regards,
The Career Academy Global

Rated 5 out of 5 stars

Great for mature student

User friendly, very informative and value for money.

April 1, 2026
Unprompted review
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Reply from The Career Academy

Hi Liam,

Thanks so much for sharing your feedback with us.

We’re really glad to hear you’re enjoying your course and your learning experience so far. If you need anything at all or have any questions along the way, please don’t hesitate to reach out.

Wishing you all the best with your studies.

Best regards,
The Career Academy Global

Rated 5 out of 5 stars

An enjoyable and educational course

The online course was engaging and well designed. I enjoyed the course

April 1, 2025
Unprompted review
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Reply from The Career Academy

Hi Robert,

Thank you for your feedback—we’re so pleased to hear you’re enjoying your course.

If you need any help at all, please don’t hesitate to get in touch.

Best wishes with your studies,
The Career Academy Global

Rated 5 out of 5 stars

I like studying especially when I'm…

I like studying especially when I'm interested in the subject. I have found the course material reasonably easy to understand and grasp. At times some can be difficult. To overcome that I read and redo the unit again.
So far so good.... Thank you also to my tutors.

March 29, 2026
Unprompted review
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Reply from The Career Academy

Hi April,

Thank you for taking the time to share your feedback.

We’re delighted to hear that your experience with The Career Academy Global has been such a positive one. Should you need any assistance or have questions at any stage, our team is always here to support you.

We wish you every success in your studies.

Warm regards,
The Career Academy Global

Rated 5 out of 5 stars

Review

I found the Course guidelines easy to follow and it gave me an insight into areas of accounting which I had not considered or used in the past.

March 31, 2026
Unprompted review
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Reply from The Career Academy

Hi Coral,

Thanks so much for sharing your feedback with us.

We’re really glad to hear you’re enjoying your course and your learning experience so far. If you need anything at all or have any questions along the way, please don’t hesitate to reach out.

Wishing you all the best with your studies.

Best regards,
The Career Academy Global

Rated 5 out of 5 stars

Great study option

The material is easy to access and support is there if you need it

March 31, 2026
Unprompted review
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Reply from The Career Academy

Hi Casey,

Thank you for your feedback—we’re so pleased to hear you’re enjoying your course.

If you need any help at all, please don’t hesitate to get in touch.

Best wishes with your studies,
The Career Academy Global

Rated 5 out of 5 stars

The course was well thought out

The course was well thought out, it was challenging at times which is what I would have expected. Feedback and assistance from the tutors were very good, and I preferred to talk to them instead of using the assist button

March 31, 2026
Unprompted review
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Reply from The Career Academy

Hi Brad,

Thank you for taking the time to share your feedback.

We’re delighted to hear that your experience with The Career Academy Global has been such a positive one. Should you need any assistance or have questions at any stage, our team is always here to support you.

We wish you every success in your studies.

Warm regards,
The Career Academy Global

Rated 5 out of 5 stars

The best decision I ever made was to…

The best decision I ever made was to join and learn, then realeyes from the first assignment, that this was a course about self! Appreciate you! Io e koe, Io e au, Io e tātou 🫶🏼

March 16, 2026
Unprompted review
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Reply from The Career Academy

Hi Jerry,

Thanks so much for sharing your feedback with us.

We’re really glad to hear you’re enjoying your course and your learning experience so far. If you need anything at all or have any questions along the way, please don’t hesitate to reach out.

Wishing you all the best with your studies.

Best regards,
The Career Academy Global

Rated 5 out of 5 stars

Career Academy is a great choice for…

Career Academy is a great choice for anyone seeking an accessible, flexible, and career‑focused education. Their courses are well‑structured and ideal for learners building new professional skills or re‑entering the workforce. The Business Administration diploma is especially valuable for developing strong administrative and organizational abilities.

March 30, 2026
Unprompted review
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Reply from The Career Academy

Hi Kristina,

Thank you for your feedback—we’re so pleased to hear you’re enjoying your course.

If you need any help at all, please don’t hesitate to get in touch.

Best wishes with your studies,
The Career Academy Global

Rated 5 out of 5 stars

The lady that helped me was lovely and…

The lady that helped me was lovely and very helpful answering my questions. Everyone I’ve spoken to in regards to the coarse have been very helpful

March 30, 2026
Unprompted review
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Reply from The Career Academy

Hi Tanya,

Thank you for taking the time to share your feedback.

We’re delighted to hear that your experience with The Career Academy Global has been such a positive one. Should you need any assistance or have questions at any stage, our team is always here to support you.

We wish you every success in your studies.

Warm regards,
The Career Academy Global

Rated 5 out of 5 stars

Super Helpful Team

Whilst going through a particularly busy and stressful time at work and not being able to find much time to study. The Team were extremally helpful and flexible with providing me with options to assist me with an extension.

March 20, 2026
Unprompted review
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Reply from The Career Academy

Hi Leanne,

Thanks so much for sharing your feedback with us.

We’re really glad to hear you’re enjoying your course and your learning experience so far. If you need anything at all or have any questions along the way, please don’t hesitate to reach out.

Wishing you all the best with your studies.

Best regards,
The Career Academy Global

Rated 5 out of 5 stars

I took their digital marketing course…

I took their digital marketing course and found the content well-structured. The support team was responsive whenever I had questions.

One thing I appreciated was how the course gave me a solid foundation. I was also using Result.pk alongside to stay updated on academic progress and exam schedules. The combination helped me balance practical learning with keeping track of my educational milestones.

If you're a student in Pakistan, definitely look into platforms that help you stay on top of your results and academic updates—it makes a big difference when you're juggling multiple things.

Overall, satisfied with my experience.

March 15, 2026
Unprompted review
The Career Academy logo

Reply from The Career Academy

Hi Adam,

Thank you for taking the time to share your feedback.

We’re delighted to hear that your experience with The Career Academy Global has been such a positive one. Should you need any assistance or have questions at any stage, our team is always here to support you.

We wish you every success in your studies.

Warm regards,
The Career Academy Global

Rated 4 out of 5 stars

Great Way to Increase Knowledge

Very easy platform to use. Great way to increase knowledge. The only fault I found with it was some of the course content was based on overseas legislation.

March 27, 2026
Unprompted review
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Reply from The Career Academy

Hi Nick,

Thanks for your feedback! We're glad to hear you found the platform easy to use and helpful for building your knowledge. We also appreciate your note on the overseas legislation—this is something we’re continuously reviewing to improve the relevance of our course content.

Wishing you all the best with your studies.

Best regards,
The Career Academy Global

Rated 5 out of 5 stars

It has been a rewarding and beneficial…

It has been a rewarding and beneficial experience . The course content is simple to follow and clearly explained, which makes it easier for me to understand the topics. I feel that I am learning useful skills and building my confidence.

March 26, 2026
Unprompted review
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Reply from The Career Academy

Hi Diana,

Thanks so much for sharing your feedback with us.

We’re really glad to hear you’re enjoying your course and your learning experience so far. If you need anything at all or have any questions along the way, please don’t hesitate to reach out.

Wishing you all the best with your studies.

Best regards,
The Career Academy Global

Rated 5 out of 5 stars

The person that I spoke with today…

The person that I spoke with today really helped me and gave me the confidence to continue with the assignments.

March 26, 2026
Unprompted review
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Reply from The Career Academy

Hi Dimitra,

Thank you for your feedback—we’re so pleased to hear you’re enjoying your course.

If you need any help at all, please don’t hesitate to get in touch.

Best wishes with your studies,
The Career Academy Global

Rated 4 out of 5 stars

Xero intro

Found the course structure easy to follow, clear instructions and outcomes

March 14, 2026
Unprompted review
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Reply from The Career Academy

Hi Susan,

Thank you for your feedback—we’re so pleased to hear you’re enjoying your course.

If you need any help at all, please don’t hesitate to get in touch.

Best wishes with your studies,
The Career Academy Global

Rated 2 out of 5 stars

Difficulty communicating with people

Difficulty communicating with people. They say they will call and don't.
Had trouble accessing a text and it took many days to sort out.

March 17, 2026
Unprompted review
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Reply from The Career Academy

Hi Tash,

I’m really sorry to hear about your experience—that’s certainly not the level of service we aim to provide.

I’d really like to look into this further and help resolve your concerns. Could you please email me at studentfeedback@thecareeracademy.com
with more details? I’ll personally make sure this is followed up on and addressed as soon as possible.

Thank you for bringing this to our attention.

Sincerely,
Knoxie B
The Career Academy

Rated 5 out of 5 stars

Easy to follow course material

Easy to follow course material, interactive videos, great communication regarding feedback on assessments.

March 23, 2026
Unprompted review
The Career Academy logo

Reply from The Career Academy

Hi Natasha,

Thank you for taking the time to share your feedback.

We’re delighted to hear that your experience with The Career Academy Global has been such a positive one. Should you need any assistance or have questions at any stage, our team is always here to support you.

We wish you every success in your studies.

Warm regards,
The Career Academy Global

Rated 5 out of 5 stars

Loved this course

Loved this course. It was very interesting and informative.plus very explained.looking forward to many more

March 16, 2026
Unprompted review
The Career Academy logo

Reply from The Career Academy

Hi Mary,

Thanks so much for sharing your feedback with us.

We’re really glad to hear you’re enjoying your course and your learning experience so far. If you need anything at all or have any questions along the way, please don’t hesitate to reach out.

Wishing you all the best with your studies.

Best regards,
The Career Academy Global

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